Engage customers in co-creation: IS critical for projects success
Autor(a) principal: | |
---|---|
Data de Publicação: | 2020 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/146134 |
Resumo: | Costa, R. L. D., Pereira, L. F., Dias, Á. L., & Gonçalves, R. (2020). Engage customers in co-creation: Is critical for projects success. Journal of Modern Project Management, 8(2), 66-75. https://doi.org/10.19255/JMPM02405 |
id |
RCAP_72a907b9ffeaad955c66a2704f61a924 |
---|---|
oai_identifier_str |
oai:run.unl.pt:10362/146134 |
network_acronym_str |
RCAP |
network_name_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository_id_str |
7160 |
spelling |
Engage customers in co-creation: IS critical for projects successIs critical for projects successConsultancy projectsCustomer cocreationCustomer engagementProjects successBusiness and International ManagementStrategy and ManagementManagement of Technology and InnovationCosta, R. L. D., Pereira, L. F., Dias, Á. L., & Gonçalves, R. (2020). Engage customers in co-creation: Is critical for projects success. Journal of Modern Project Management, 8(2), 66-75. https://doi.org/10.19255/JMPM02405The consultancy projects are a must-have in a pandemic context. Companies need to change or convert their business model and reinvent themselves; otherwise they lose competitive advantages. These kinds of changes are structural in the core business and mostly in the value chain, so their success is critical for the business continuity and company existence. This research aims to understand the importance of including customers in the development of new methods and processes that lead to better solutions for problems detected and at what stages of development of a management consulting project should they intervention. Findings show that customers are an integral part of the operational solution and should, therefore, cooperate in all stages of the process, since the moment of needs assessment, until the implementation.NOVA Information Management School (NOVA IMS)RUNCosta, Renato Lopes daPereira, Leandro FerreiraDias, Álvaro LopesGonçalves, Rui2022-12-12T22:11:52Z2020-09-012020-09-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article10application/pdfhttp://hdl.handle.net/10362/146134eng2317-3963PURE: 32647854https://doi.org/10.19255/JMPM02405info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:27:09Zoai:run.unl.pt:10362/146134Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:52:29.988551Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Engage customers in co-creation: IS critical for projects success Is critical for projects success |
title |
Engage customers in co-creation: IS critical for projects success |
spellingShingle |
Engage customers in co-creation: IS critical for projects success Costa, Renato Lopes da Consultancy projects Customer cocreation Customer engagement Projects success Business and International Management Strategy and Management Management of Technology and Innovation |
title_short |
Engage customers in co-creation: IS critical for projects success |
title_full |
Engage customers in co-creation: IS critical for projects success |
title_fullStr |
Engage customers in co-creation: IS critical for projects success |
title_full_unstemmed |
Engage customers in co-creation: IS critical for projects success |
title_sort |
Engage customers in co-creation: IS critical for projects success |
author |
Costa, Renato Lopes da |
author_facet |
Costa, Renato Lopes da Pereira, Leandro Ferreira Dias, Álvaro Lopes Gonçalves, Rui |
author_role |
author |
author2 |
Pereira, Leandro Ferreira Dias, Álvaro Lopes Gonçalves, Rui |
author2_role |
author author author |
dc.contributor.none.fl_str_mv |
NOVA Information Management School (NOVA IMS) RUN |
dc.contributor.author.fl_str_mv |
Costa, Renato Lopes da Pereira, Leandro Ferreira Dias, Álvaro Lopes Gonçalves, Rui |
dc.subject.por.fl_str_mv |
Consultancy projects Customer cocreation Customer engagement Projects success Business and International Management Strategy and Management Management of Technology and Innovation |
topic |
Consultancy projects Customer cocreation Customer engagement Projects success Business and International Management Strategy and Management Management of Technology and Innovation |
description |
Costa, R. L. D., Pereira, L. F., Dias, Á. L., & Gonçalves, R. (2020). Engage customers in co-creation: Is critical for projects success. Journal of Modern Project Management, 8(2), 66-75. https://doi.org/10.19255/JMPM02405 |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-09-01 2020-09-01T00:00:00Z 2022-12-12T22:11:52Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/146134 |
url |
http://hdl.handle.net/10362/146134 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
2317-3963 PURE: 32647854 https://doi.org/10.19255/JMPM02405 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
10 application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
_version_ |
1799138115910107136 |