Consumption of experiences in boutique hotels in the context of e-WOM
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582019000200003 |
Resumo: | The postmodern society is characterized by consumers hedonistic behavior and values consumption of experiences as a form of differentiation and social elevation. This study aims to understand consumers online manifestations of experiences related to boutique hotels and motivations for engaging in electronic word-of-mouth. It is related to studies on experiential consumption and understanding of postmodern individuals. It adopts netnography as a basis for collecting data and analyzing post-consumption behavior in boutique hotels. This study conducted participant observation of online manifestations of boutique hotels consumers. Moreover, computermediated speech analysis, image analysis of virtually extracted data, and discourse analysis of interviews with users identified from previous interactions and online postings were conducted. This research presents a different perspective from Pine and Gilmores approach by utilizing the experience economy, postmodern consumer analysis, and boutique hotel concepts. It was observed that exclusivity and privacy are central elements determining consumers choice and definition of boutique hotels. However, online manifestations result in exhibitionist and paradoxical behavior. |
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Consumption of experiences in boutique hotels in the context of e-WOMConsumption experienceboutique hotelselectronic word of mouthnetnographyThe postmodern society is characterized by consumers hedonistic behavior and values consumption of experiences as a form of differentiation and social elevation. This study aims to understand consumers online manifestations of experiences related to boutique hotels and motivations for engaging in electronic word-of-mouth. It is related to studies on experiential consumption and understanding of postmodern individuals. It adopts netnography as a basis for collecting data and analyzing post-consumption behavior in boutique hotels. This study conducted participant observation of online manifestations of boutique hotels consumers. Moreover, computermediated speech analysis, image analysis of virtually extracted data, and discourse analysis of interviews with users identified from previous interactions and online postings were conducted. This research presents a different perspective from Pine and Gilmores approach by utilizing the experience economy, postmodern consumer analysis, and boutique hotel concepts. It was observed that exclusivity and privacy are central elements determining consumers choice and definition of boutique hotels. However, online manifestations result in exhibitionist and paradoxical behavior.Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve2019-06-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articletext/htmlhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582019000200003Tourism & Management Studies v.15 n.2 2019reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582019000200003Parolin,Carolina FiuzaBoeing,Ricardoinfo:eu-repo/semantics/openAccess2024-02-06T17:29:14Zoai:scielo:S2182-84582019000200003Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:33:15.668145Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Consumption of experiences in boutique hotels in the context of e-WOM |
title |
Consumption of experiences in boutique hotels in the context of e-WOM |
spellingShingle |
Consumption of experiences in boutique hotels in the context of e-WOM Parolin,Carolina Fiuza Consumption experience boutique hotels electronic word of mouth netnography |
title_short |
Consumption of experiences in boutique hotels in the context of e-WOM |
title_full |
Consumption of experiences in boutique hotels in the context of e-WOM |
title_fullStr |
Consumption of experiences in boutique hotels in the context of e-WOM |
title_full_unstemmed |
Consumption of experiences in boutique hotels in the context of e-WOM |
title_sort |
Consumption of experiences in boutique hotels in the context of e-WOM |
author |
Parolin,Carolina Fiuza |
author_facet |
Parolin,Carolina Fiuza Boeing,Ricardo |
author_role |
author |
author2 |
Boeing,Ricardo |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Parolin,Carolina Fiuza Boeing,Ricardo |
dc.subject.por.fl_str_mv |
Consumption experience boutique hotels electronic word of mouth netnography |
topic |
Consumption experience boutique hotels electronic word of mouth netnography |
description |
The postmodern society is characterized by consumers hedonistic behavior and values consumption of experiences as a form of differentiation and social elevation. This study aims to understand consumers online manifestations of experiences related to boutique hotels and motivations for engaging in electronic word-of-mouth. It is related to studies on experiential consumption and understanding of postmodern individuals. It adopts netnography as a basis for collecting data and analyzing post-consumption behavior in boutique hotels. This study conducted participant observation of online manifestations of boutique hotels consumers. Moreover, computermediated speech analysis, image analysis of virtually extracted data, and discourse analysis of interviews with users identified from previous interactions and online postings were conducted. This research presents a different perspective from Pine and Gilmores approach by utilizing the experience economy, postmodern consumer analysis, and boutique hotel concepts. It was observed that exclusivity and privacy are central elements determining consumers choice and definition of boutique hotels. However, online manifestations result in exhibitionist and paradoxical behavior. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-06-01 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582019000200003 |
url |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582019000200003 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582019000200003 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
dc.source.none.fl_str_mv |
Tourism & Management Studies v.15 n.2 2019 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799137391875719168 |