Responsible processing of crowdsourced tourism data
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.22/16119 |
Resumo: | Online tourism crowdsourcing platforms, such as AirBnB, Expedia or TripAdvisor, rely on the continuous data sharing by tourists and businesses to provide free or paid value-added services. When adequately processed, these data streams can be used to explain and support businesses in the early identification of trends as well as prospective tourists in obtaining tailored recommendations, increasing the confidence in the platform and empowering further end-users. However, existing platforms still do not embrace the desired accountability, responsibility and transparency (ART) design principles, underlying to the concept of sustainable tourism. The objective of this work is to study this problem, identify the most promising techniques which follow these principles and design a novel ART-compliant processing pipeline. To this end, this work surveys: (i) real-time data stream mining techniques for recommendation and trend identification; (ii) trust and reputation (T&R) modelling of data contributors; (iii) chained-based storage of trust models as smart contracts for traceability and authenticity; and (iv) trust- and reputation-based explanations for a transparent and satisfying user experience. The proposed pipeline redesign has implications both to digital and to sustainable tourism since it advances the current processing of tourism crowdsourcing platforms and impacts on the three pillars of sustainable tourism. |
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Responsible processing of crowdsourced tourism dataAccountability, responsibility and transparencyAuthenticity and traceabilityCrowdsourcingRecommendationData stream miningExplainabilityDigital tourismSustainabilityTrendsOnline tourism crowdsourcing platforms, such as AirBnB, Expedia or TripAdvisor, rely on the continuous data sharing by tourists and businesses to provide free or paid value-added services. When adequately processed, these data streams can be used to explain and support businesses in the early identification of trends as well as prospective tourists in obtaining tailored recommendations, increasing the confidence in the platform and empowering further end-users. However, existing platforms still do not embrace the desired accountability, responsibility and transparency (ART) design principles, underlying to the concept of sustainable tourism. The objective of this work is to study this problem, identify the most promising techniques which follow these principles and design a novel ART-compliant processing pipeline. To this end, this work surveys: (i) real-time data stream mining techniques for recommendation and trend identification; (ii) trust and reputation (T&R) modelling of data contributors; (iii) chained-based storage of trust models as smart contracts for traceability and authenticity; and (iv) trust- and reputation-based explanations for a transparent and satisfying user experience. The proposed pipeline redesign has implications both to digital and to sustainable tourism since it advances the current processing of tourism crowdsourcing platforms and impacts on the three pillars of sustainable tourism.Taylor & FrancisRepositório Científico do Instituto Politécnico do PortoLeal, FátimaMalheiro, BeneditaVeloso, BrunoBurguillo, Juan Carlos2020-072119-01-01T00:00:00Z2020-07-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.22/16119eng10.1080/09669582.2020.1778011metadata only accessinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-13T13:02:20Zoai:recipp.ipp.pt:10400.22/16119Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:35:50.068987Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Responsible processing of crowdsourced tourism data |
title |
Responsible processing of crowdsourced tourism data |
spellingShingle |
Responsible processing of crowdsourced tourism data Leal, Fátima Accountability, responsibility and transparency Authenticity and traceability Crowdsourcing Recommendation Data stream mining Explainability Digital tourism Sustainability Trends |
title_short |
Responsible processing of crowdsourced tourism data |
title_full |
Responsible processing of crowdsourced tourism data |
title_fullStr |
Responsible processing of crowdsourced tourism data |
title_full_unstemmed |
Responsible processing of crowdsourced tourism data |
title_sort |
Responsible processing of crowdsourced tourism data |
author |
Leal, Fátima |
author_facet |
Leal, Fátima Malheiro, Benedita Veloso, Bruno Burguillo, Juan Carlos |
author_role |
author |
author2 |
Malheiro, Benedita Veloso, Bruno Burguillo, Juan Carlos |
author2_role |
author author author |
dc.contributor.none.fl_str_mv |
Repositório Científico do Instituto Politécnico do Porto |
dc.contributor.author.fl_str_mv |
Leal, Fátima Malheiro, Benedita Veloso, Bruno Burguillo, Juan Carlos |
dc.subject.por.fl_str_mv |
Accountability, responsibility and transparency Authenticity and traceability Crowdsourcing Recommendation Data stream mining Explainability Digital tourism Sustainability Trends |
topic |
Accountability, responsibility and transparency Authenticity and traceability Crowdsourcing Recommendation Data stream mining Explainability Digital tourism Sustainability Trends |
description |
Online tourism crowdsourcing platforms, such as AirBnB, Expedia or TripAdvisor, rely on the continuous data sharing by tourists and businesses to provide free or paid value-added services. When adequately processed, these data streams can be used to explain and support businesses in the early identification of trends as well as prospective tourists in obtaining tailored recommendations, increasing the confidence in the platform and empowering further end-users. However, existing platforms still do not embrace the desired accountability, responsibility and transparency (ART) design principles, underlying to the concept of sustainable tourism. The objective of this work is to study this problem, identify the most promising techniques which follow these principles and design a novel ART-compliant processing pipeline. To this end, this work surveys: (i) real-time data stream mining techniques for recommendation and trend identification; (ii) trust and reputation (T&R) modelling of data contributors; (iii) chained-based storage of trust models as smart contracts for traceability and authenticity; and (iv) trust- and reputation-based explanations for a transparent and satisfying user experience. The proposed pipeline redesign has implications both to digital and to sustainable tourism since it advances the current processing of tourism crowdsourcing platforms and impacts on the three pillars of sustainable tourism. |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-07 2020-07-01T00:00:00Z 2119-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.22/16119 |
url |
http://hdl.handle.net/10400.22/16119 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.1080/09669582.2020.1778011 |
dc.rights.driver.fl_str_mv |
metadata only access info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
metadata only access |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Taylor & Francis |
publisher.none.fl_str_mv |
Taylor & Francis |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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