Contribution of quality management practices for business innovation
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/16364 |
Resumo: | Quality used to be an important differentiation factor, however, nowadays, innovation is considered the key factor for firms to survive in the modern highly competitive global market. This shift may take firms to consider also a move from a quality goal to an innovation goal, as they may perceive that the two goals are competing rather than complementary. A literature review on the relationship between quality and innovation performance was conducted and, despite the literature not be able of providing one general and clear answer for the type of relationship between quality and innovation, most studies suggest that a relationship exists, and quality can have a positive impact regarding innovation performance, providing a positive platform for its arising. The empirical study conducted under this dissertation also demonstrates than firms mostly perceive the quality practices they use as beneficial to their innovative processes and performance. |
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Contribution of quality management practices for business innovationQuality managementTotal Quality ManagementTQMQuality management practicesInnovationGestão da qualidadeInovaçãoGQT Gestão da qualidade totalQuality used to be an important differentiation factor, however, nowadays, innovation is considered the key factor for firms to survive in the modern highly competitive global market. This shift may take firms to consider also a move from a quality goal to an innovation goal, as they may perceive that the two goals are competing rather than complementary. A literature review on the relationship between quality and innovation performance was conducted and, despite the literature not be able of providing one general and clear answer for the type of relationship between quality and innovation, most studies suggest that a relationship exists, and quality can have a positive impact regarding innovation performance, providing a positive platform for its arising. The empirical study conducted under this dissertation also demonstrates than firms mostly perceive the quality practices they use as beneficial to their innovative processes and performance.A qualidade costumava ser um importante fator de diferenciação, no entanto, hoje em dia, a inovação é considerada o fator chave para as empresas sobreviverem no moderno mercado global altamente competitivo. Esta mudança pode fazer as empresas considerarem também passar de um objetivo de qualidade para um objetivo de inovação, visto que elas podem ter a perceção que os dois objetivos são concorrentes e não complementares. Realizou-se uma revisão da literatura sobre a relação entre qualidade e inovação e, apesar de a literatura não fornecer uma resposta geral e clara para o tipo de relacionamento entre qualidade e inovação, a maioria dos estudos sugere que existe uma relação e, de fato, a qualidade pode ter um impacto positivo no desempenho inovador, proporcionando uma plataforma positiva para o seu surgimento. O estudo empírico realizado durante esta dissertação também demonstra que as empresas têm maioritariamente a perceção que as práticas de qualidade que utilizam são benéficas para os seus processos e desempenho inovadores.2018-07-13T12:21:32Z2020-07-13T00:00:00Z2018-01-16T00:00:00Z2018-01-162017-10info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfapplication/octet-streamhttp://hdl.handle.net/10071/16364TID:201825210engGomes, Mafalda Filipa Figueiredoinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:30:56Zoai:repositorio.iscte-iul.pt:10071/16364Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:13:53.848694Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Contribution of quality management practices for business innovation |
title |
Contribution of quality management practices for business innovation |
spellingShingle |
Contribution of quality management practices for business innovation Gomes, Mafalda Filipa Figueiredo Quality management Total Quality Management TQM Quality management practices Innovation Gestão da qualidade Inovação GQT Gestão da qualidade total |
title_short |
Contribution of quality management practices for business innovation |
title_full |
Contribution of quality management practices for business innovation |
title_fullStr |
Contribution of quality management practices for business innovation |
title_full_unstemmed |
Contribution of quality management practices for business innovation |
title_sort |
Contribution of quality management practices for business innovation |
author |
Gomes, Mafalda Filipa Figueiredo |
author_facet |
Gomes, Mafalda Filipa Figueiredo |
author_role |
author |
dc.contributor.author.fl_str_mv |
Gomes, Mafalda Filipa Figueiredo |
dc.subject.por.fl_str_mv |
Quality management Total Quality Management TQM Quality management practices Innovation Gestão da qualidade Inovação GQT Gestão da qualidade total |
topic |
Quality management Total Quality Management TQM Quality management practices Innovation Gestão da qualidade Inovação GQT Gestão da qualidade total |
description |
Quality used to be an important differentiation factor, however, nowadays, innovation is considered the key factor for firms to survive in the modern highly competitive global market. This shift may take firms to consider also a move from a quality goal to an innovation goal, as they may perceive that the two goals are competing rather than complementary. A literature review on the relationship between quality and innovation performance was conducted and, despite the literature not be able of providing one general and clear answer for the type of relationship between quality and innovation, most studies suggest that a relationship exists, and quality can have a positive impact regarding innovation performance, providing a positive platform for its arising. The empirical study conducted under this dissertation also demonstrates than firms mostly perceive the quality practices they use as beneficial to their innovative processes and performance. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-10 2018-07-13T12:21:32Z 2018-01-16T00:00:00Z 2018-01-16 2020-07-13T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/16364 TID:201825210 |
url |
http://hdl.handle.net/10071/16364 |
identifier_str_mv |
TID:201825210 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
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openAccess |
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application/pdf application/octet-stream |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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