School director's profile: the importance of emotional skills

• Autor(a) principal: Ribeiro, Célia
• Data de Publicação: 2019
• Outros Autores: Campos, Sofia, Coelho, Maria da Luz, Pereira, Paulo Almeida
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: https://doi.org/10.7559/gestaoedesenvolvimento.2019.384

The investigation issue of the current study is the research about the profile of the school head teacher and the importance of emotional skills. Its general purpose is to assess the inherent characteristics to emotional intelligence which guide the actions of the school headteacher and the perspectives that teachers and operational assistants have, regarding the way how his/her management is carried out. The methodology used was both of qualitative and quantitative nature. The method used to collect quantitative data was a questionnaire with sociodemographic characterization and Emotional Intelligence Scale designed by Moreno, C. (2012). The qualitative approach was based on the semi - structured interview. The sample comprises 131 subjects – 3 school head teachers, 100 teachers and 28 school operational assistants. The results show that the three head teachers are perfectly aware of their emotional skills (personal and social) to perform their duty, although they have differences in their performance and have diversified styles. In the other groups – teachers and operational assistants - the expected result can’t always be confirmed. In spite of the recognition of their innumerable characteristics of emotional intelligence, head teachers do not always meet their expectations.