Project management metrics and creation of an operational dashboard

Detalhes bibliográficos
Autor(a) principal: Matos, Ricardo da Silva
Data de Publicação: 2022
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.5/26883
Resumo: Mestrado Bolonha em Mathematical Finance
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spelling Project management metrics and creation of an operational dashboardProject management metricsKey Performance IndicatorsOperational DashboardMestrado Bolonha em Mathematical FinanceThis report describes my 3-month internship at Unipartner IT Services S.A., that occurred from March to June 2022. This internship focused on activities mainly related to project management. Unipartner IT Services S.A is an information technology services company that works with government organizations, financial institutions and commercial companies with the aim of solving the most demanding IT and business challenges. During this internship, I performed a gap analysis between the information available in the client’s database and a set of performance metrics that needed to be computed, with the objective of understanding what information was missing, and to improve the quality of the service provided. Understanding and analysing the project management process was an important task prior to all others: it was essential learning what to do and how to do it, depending on the characteristics of contracts and clients at hand. I also created a dashboard in Power BI, based on the company’s database (Azure DevOps), gathering all information regarding contracts, that can be presented to a client in order to illustrate the progress.Instituto Superior de Economia e GestãoJanela, JoãoVieira, Luís FilipeRepositório da Universidade de LisboaMatos, Ricardo da Silva2023-01-16T11:32:38Z2022-102022-10-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10400.5/26883engMatos, Ricardo da Silva (2022). “Project management metrics and creation of an operational dashboard”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestãoinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-06T14:56:18Zoai:www.repository.utl.pt:10400.5/26883Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:10:26.678177Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Project management metrics and creation of an operational dashboard
title Project management metrics and creation of an operational dashboard
spellingShingle Project management metrics and creation of an operational dashboard
Matos, Ricardo da Silva
Project management metrics
Key Performance Indicators
Operational Dashboard
title_short Project management metrics and creation of an operational dashboard
title_full Project management metrics and creation of an operational dashboard
title_fullStr Project management metrics and creation of an operational dashboard
title_full_unstemmed Project management metrics and creation of an operational dashboard
title_sort Project management metrics and creation of an operational dashboard
author Matos, Ricardo da Silva
author_facet Matos, Ricardo da Silva
author_role author
dc.contributor.none.fl_str_mv Janela, João
Vieira, Luís Filipe
Repositório da Universidade de Lisboa
dc.contributor.author.fl_str_mv Matos, Ricardo da Silva
dc.subject.por.fl_str_mv Project management metrics
Key Performance Indicators
Operational Dashboard
topic Project management metrics
Key Performance Indicators
Operational Dashboard
description Mestrado Bolonha em Mathematical Finance
publishDate 2022
dc.date.none.fl_str_mv 2022-10
2022-10-01T00:00:00Z
2023-01-16T11:32:38Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.5/26883
url http://hdl.handle.net/10400.5/26883
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Matos, Ricardo da Silva (2022). “Project management metrics and creation of an operational dashboard”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestão
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Instituto Superior de Economia e Gestão
publisher.none.fl_str_mv Instituto Superior de Economia e Gestão
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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