The model to measure the management performance of social enterprises - the case of cozinha com alma

Detalhes bibliográficos
Autor(a) principal: Santos, André
Data de Publicação: 2017
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/24447
Resumo: Many social enterprises find difficult to measure and demonstrate their key performance indicators due to the lack of technical expertise or appropriate financial and human resources. Social enterprises have an additional difficulty by having to measure intangible indicators such as the social impact that their activity can generate. This Work Project clarifies the process that a social enterprise should approach to create a management performance tool using a balanced scorecard in order to inform how it creates impact. The model was applied to Cozinha Com Alma identifying the main indicators in order to be implemented by the organization.
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spelling The model to measure the management performance of social enterprises - the case of cozinha com almaSocial enterprisePerformance measurementBalanced scorecardDomínio/Área Científica::Ciências Sociais::Economia e GestãoMany social enterprises find difficult to measure and demonstrate their key performance indicators due to the lack of technical expertise or appropriate financial and human resources. Social enterprises have an additional difficulty by having to measure intangible indicators such as the social impact that their activity can generate. This Work Project clarifies the process that a social enterprise should approach to create a management performance tool using a balanced scorecard in order to inform how it creates impact. The model was applied to Cozinha Com Alma identifying the main indicators in order to be implemented by the organization.Miguel, AntónioRUNSantos, André2018-01-20T01:30:27Z2017-01-202017-01-20T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfapplication/pdfhttp://hdl.handle.net/10362/24447TID:201713713enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:12:39Zoai:run.unl.pt:10362/24447Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:28:03.030666Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The model to measure the management performance of social enterprises - the case of cozinha com alma
title The model to measure the management performance of social enterprises - the case of cozinha com alma
spellingShingle The model to measure the management performance of social enterprises - the case of cozinha com alma
Santos, André
Social enterprise
Performance measurement
Balanced scorecard
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short The model to measure the management performance of social enterprises - the case of cozinha com alma
title_full The model to measure the management performance of social enterprises - the case of cozinha com alma
title_fullStr The model to measure the management performance of social enterprises - the case of cozinha com alma
title_full_unstemmed The model to measure the management performance of social enterprises - the case of cozinha com alma
title_sort The model to measure the management performance of social enterprises - the case of cozinha com alma
author Santos, André
author_facet Santos, André
author_role author
dc.contributor.none.fl_str_mv Miguel, António
RUN
dc.contributor.author.fl_str_mv Santos, André
dc.subject.por.fl_str_mv Social enterprise
Performance measurement
Balanced scorecard
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Social enterprise
Performance measurement
Balanced scorecard
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description Many social enterprises find difficult to measure and demonstrate their key performance indicators due to the lack of technical expertise or appropriate financial and human resources. Social enterprises have an additional difficulty by having to measure intangible indicators such as the social impact that their activity can generate. This Work Project clarifies the process that a social enterprise should approach to create a management performance tool using a balanced scorecard in order to inform how it creates impact. The model was applied to Cozinha Com Alma identifying the main indicators in order to be implemented by the organization.
publishDate 2017
dc.date.none.fl_str_mv 2017-01-20
2017-01-20T00:00:00Z
2018-01-20T01:30:27Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/24447
TID:201713713
url http://hdl.handle.net/10362/24447
identifier_str_mv TID:201713713
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
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instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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