The model to measure the management performance of social enterprises - the case of cozinha com alma
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/24447 |
Resumo: | Many social enterprises find difficult to measure and demonstrate their key performance indicators due to the lack of technical expertise or appropriate financial and human resources. Social enterprises have an additional difficulty by having to measure intangible indicators such as the social impact that their activity can generate. This Work Project clarifies the process that a social enterprise should approach to create a management performance tool using a balanced scorecard in order to inform how it creates impact. The model was applied to Cozinha Com Alma identifying the main indicators in order to be implemented by the organization. |
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The model to measure the management performance of social enterprises - the case of cozinha com almaSocial enterprisePerformance measurementBalanced scorecardDomínio/Área Científica::Ciências Sociais::Economia e GestãoMany social enterprises find difficult to measure and demonstrate their key performance indicators due to the lack of technical expertise or appropriate financial and human resources. Social enterprises have an additional difficulty by having to measure intangible indicators such as the social impact that their activity can generate. This Work Project clarifies the process that a social enterprise should approach to create a management performance tool using a balanced scorecard in order to inform how it creates impact. The model was applied to Cozinha Com Alma identifying the main indicators in order to be implemented by the organization.Miguel, AntónioRUNSantos, André2018-01-20T01:30:27Z2017-01-202017-01-20T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfapplication/pdfhttp://hdl.handle.net/10362/24447TID:201713713enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:12:39Zoai:run.unl.pt:10362/24447Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:28:03.030666Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The model to measure the management performance of social enterprises - the case of cozinha com alma |
title |
The model to measure the management performance of social enterprises - the case of cozinha com alma |
spellingShingle |
The model to measure the management performance of social enterprises - the case of cozinha com alma Santos, André Social enterprise Performance measurement Balanced scorecard Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
title_short |
The model to measure the management performance of social enterprises - the case of cozinha com alma |
title_full |
The model to measure the management performance of social enterprises - the case of cozinha com alma |
title_fullStr |
The model to measure the management performance of social enterprises - the case of cozinha com alma |
title_full_unstemmed |
The model to measure the management performance of social enterprises - the case of cozinha com alma |
title_sort |
The model to measure the management performance of social enterprises - the case of cozinha com alma |
author |
Santos, André |
author_facet |
Santos, André |
author_role |
author |
dc.contributor.none.fl_str_mv |
Miguel, António RUN |
dc.contributor.author.fl_str_mv |
Santos, André |
dc.subject.por.fl_str_mv |
Social enterprise Performance measurement Balanced scorecard Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
topic |
Social enterprise Performance measurement Balanced scorecard Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
description |
Many social enterprises find difficult to measure and demonstrate their key performance indicators due to the lack of technical expertise or appropriate financial and human resources. Social enterprises have an additional difficulty by having to measure intangible indicators such as the social impact that their activity can generate. This Work Project clarifies the process that a social enterprise should approach to create a management performance tool using a balanced scorecard in order to inform how it creates impact. The model was applied to Cozinha Com Alma identifying the main indicators in order to be implemented by the organization. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-01-20 2017-01-20T00:00:00Z 2018-01-20T01:30:27Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/24447 TID:201713713 |
url |
http://hdl.handle.net/10362/24447 |
identifier_str_mv |
TID:201713713 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799137907199442944 |