Smart Monetization - Telecom Revenue Management beyond the traditional invoice

• Autor(a) principal: Firmino, Bruno Manuel Paias
• Data de Publicação: 2019
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10362/113609
• topic: Smart Monetization; Telecommunications; Revenue Management; Billing; Charging; Data processing; Domínio/Área Científica::Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática

Nowadays, there is a fast and unpredictable technological evolution, with new systems constantly emerging on the market, with the capability of being monetized. However, these systems are not always fully and flexibly explored. Many hardware distributors are selling products without a clear view on sustainable business models for them, leaving these as an afterthought. Communications Service Providers are suddenly under pres sure to modernize and expande their business models as to regain the ground claimed by Over-the-top service providers, who make use of existing infrastructures to provide their own services, which naturally may lead to substantial revenue loss from the actual infras tructure owners. The Smart Monetization project aims to explore this paradigm, with the design and implementation of a reusable asset, making use of Big Data and Analytics tools that can ingest and process usage and billing data from customers, detecting event patterns and correlations that can be monetized, leading to improved and new service experiences and ensuring, as well, greater transparency on the process of billing and charging of these services.