Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/26928 |
Resumo: | To unpack the link between employees' relationship conflict and helping behaviours, this study postulates a mediating role of the extent to which employees exhibit low goodwill trust in co-workers and a moderating role of their innovation propensity. As the findings confirm, emotion-laden conflict compromises employees' propensities to assist co-workers because they believe that they cannot count on co-workers’ goodwill, which, as we theorize, is informed by their desire to protect their self-esteem. The extent to which employees derive joy from generating novel ideas subdues this process. This study points to a notable mechanism (low goodwill trust) by which emotion-based tensions translate into low voluntarism and how this process is disrupted by an intrinsic motivation for innovation. |
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Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settingsConservation of resources theoryGoodwill trustHelping behaviourInnovation propensityRelationship conflictTo unpack the link between employees' relationship conflict and helping behaviours, this study postulates a mediating role of the extent to which employees exhibit low goodwill trust in co-workers and a moderating role of their innovation propensity. As the findings confirm, emotion-laden conflict compromises employees' propensities to assist co-workers because they believe that they cannot count on co-workers’ goodwill, which, as we theorize, is informed by their desire to protect their self-esteem. The extent to which employees derive joy from generating novel ideas subdues this process. This study points to a notable mechanism (low goodwill trust) by which emotion-based tensions translate into low voluntarism and how this process is disrupted by an intrinsic motivation for innovation.Wiley2024-12-29T00:00:00Z2023-01-01T00:00:00Z20232024-03-06T12:19:37Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/26928eng0825-038310.1002/cjas.1705De Clercq, D.Pereira, R.info:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-10T01:18:04Zoai:repositorio.iscte-iul.pt:10071/26928Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:27:27.682250Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings |
title |
Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings |
spellingShingle |
Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings De Clercq, D. Conservation of resources theory Goodwill trust Helping behaviour Innovation propensity Relationship conflict |
title_short |
Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings |
title_full |
Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings |
title_fullStr |
Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings |
title_full_unstemmed |
Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings |
title_sort |
Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings |
author |
De Clercq, D. |
author_facet |
De Clercq, D. Pereira, R. |
author_role |
author |
author2 |
Pereira, R. |
author2_role |
author |
dc.contributor.author.fl_str_mv |
De Clercq, D. Pereira, R. |
dc.subject.por.fl_str_mv |
Conservation of resources theory Goodwill trust Helping behaviour Innovation propensity Relationship conflict |
topic |
Conservation of resources theory Goodwill trust Helping behaviour Innovation propensity Relationship conflict |
description |
To unpack the link between employees' relationship conflict and helping behaviours, this study postulates a mediating role of the extent to which employees exhibit low goodwill trust in co-workers and a moderating role of their innovation propensity. As the findings confirm, emotion-laden conflict compromises employees' propensities to assist co-workers because they believe that they cannot count on co-workers’ goodwill, which, as we theorize, is informed by their desire to protect their self-esteem. The extent to which employees derive joy from generating novel ideas subdues this process. This study points to a notable mechanism (low goodwill trust) by which emotion-based tensions translate into low voluntarism and how this process is disrupted by an intrinsic motivation for innovation. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-01-01T00:00:00Z 2023 2024-12-29T00:00:00Z 2024-03-06T12:19:37Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/26928 |
url |
http://hdl.handle.net/10071/26928 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
0825-0383 10.1002/cjas.1705 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Wiley |
publisher.none.fl_str_mv |
Wiley |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134837740666880 |