Examining short-term rentals' influence on tourists' well-being using Airbnb reviews
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/30827 |
Resumo: | Smart tourism innovations are changing tourism. Tourists are increasingly demanding more authentic experiences and non-traditional accommodations (e.g., Airbnb) that offer closer connections to hosts and locals. Airbnb presents lodgings ranging from shared rooms and apartments to treehouses. Peer-to-peer accommodations create value for customers via reasonable prices, flexibility, ease of use, and local-guest interactive communication. Smart tourism has facilitated this new business ecosystem’s development within the sharing economy. This study sought to examine guests’ experiences in Bucharest Airbnb apartments and the main themes associated with these tourists’ subjective well-being. The sample of 750 online reviews were analysed using Leximancer, which revealed five themes—apartment, stay, old, host, and nice (view)— and their positive outcomes—recommend(ation), thank you(s), and value (for money). The results reveal that hosts’ friendliness contributes the most to guests’ affective wellbeing, which has theoretical and practical implications for Romania’s tourism industry. |
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Examining short-term rentals' influence on tourists' well-being using Airbnb reviewsSubjective well-beingAirbnbOnline reviewsHostsOverall satisfactionSmart tourismSmart tourism innovations are changing tourism. Tourists are increasingly demanding more authentic experiences and non-traditional accommodations (e.g., Airbnb) that offer closer connections to hosts and locals. Airbnb presents lodgings ranging from shared rooms and apartments to treehouses. Peer-to-peer accommodations create value for customers via reasonable prices, flexibility, ease of use, and local-guest interactive communication. Smart tourism has facilitated this new business ecosystem’s development within the sharing economy. This study sought to examine guests’ experiences in Bucharest Airbnb apartments and the main themes associated with these tourists’ subjective well-being. The sample of 750 online reviews were analysed using Leximancer, which revealed five themes—apartment, stay, old, host, and nice (view)— and their positive outcomes—recommend(ation), thank you(s), and value (for money). The results reveal that hosts’ friendliness contributes the most to guests’ affective wellbeing, which has theoretical and practical implications for Romania’s tourism industry.Alexandru Ioan Cuza University Press2024-02-05T11:55:20Z2023-01-01T00:00:00Z20232024-02-05T11:54:44Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/30827eng2068-651X10.47743/ejes-2023-SI03Lupu, C.Brochado, A.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-02-11T01:17:50Zoai:repositorio.iscte-iul.pt:10071/30827Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:37:29.679603Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Examining short-term rentals' influence on tourists' well-being using Airbnb reviews |
title |
Examining short-term rentals' influence on tourists' well-being using Airbnb reviews |
spellingShingle |
Examining short-term rentals' influence on tourists' well-being using Airbnb reviews Lupu, C. Subjective well-being Airbnb Online reviews Hosts Overall satisfaction Smart tourism |
title_short |
Examining short-term rentals' influence on tourists' well-being using Airbnb reviews |
title_full |
Examining short-term rentals' influence on tourists' well-being using Airbnb reviews |
title_fullStr |
Examining short-term rentals' influence on tourists' well-being using Airbnb reviews |
title_full_unstemmed |
Examining short-term rentals' influence on tourists' well-being using Airbnb reviews |
title_sort |
Examining short-term rentals' influence on tourists' well-being using Airbnb reviews |
author |
Lupu, C. |
author_facet |
Lupu, C. Brochado, A. |
author_role |
author |
author2 |
Brochado, A. |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Lupu, C. Brochado, A. |
dc.subject.por.fl_str_mv |
Subjective well-being Airbnb Online reviews Hosts Overall satisfaction Smart tourism |
topic |
Subjective well-being Airbnb Online reviews Hosts Overall satisfaction Smart tourism |
description |
Smart tourism innovations are changing tourism. Tourists are increasingly demanding more authentic experiences and non-traditional accommodations (e.g., Airbnb) that offer closer connections to hosts and locals. Airbnb presents lodgings ranging from shared rooms and apartments to treehouses. Peer-to-peer accommodations create value for customers via reasonable prices, flexibility, ease of use, and local-guest interactive communication. Smart tourism has facilitated this new business ecosystem’s development within the sharing economy. This study sought to examine guests’ experiences in Bucharest Airbnb apartments and the main themes associated with these tourists’ subjective well-being. The sample of 750 online reviews were analysed using Leximancer, which revealed five themes—apartment, stay, old, host, and nice (view)— and their positive outcomes—recommend(ation), thank you(s), and value (for money). The results reveal that hosts’ friendliness contributes the most to guests’ affective wellbeing, which has theoretical and practical implications for Romania’s tourism industry. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-01-01T00:00:00Z 2023 2024-02-05T11:55:20Z 2024-02-05T11:54:44Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/30827 |
url |
http://hdl.handle.net/10071/30827 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
2068-651X 10.47743/ejes-2023-SI03 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Alexandru Ioan Cuza University Press |
publisher.none.fl_str_mv |
Alexandru Ioan Cuza University Press |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799137425487822848 |