The impact of the onboarding program on the satisfaction and well-being of employees

• Autor(a) principal: Faria, Catarina Pestana
• Data de Publicação: 2023
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/30900
• topic: Socialização organizacional -- Organizational socialization; Onboarding; Perceived organizational support; On-the-job embeddedness; Engagement; Bem-estar -- Well-being; Perceção de suporte organizacional; Embeddedness no trabalho

This study used relational cohesion theory to analyse the impact of the organizational socialization process tactics in the engagement and well-being of new employees, through the mediation of relational factors such as perceived organizational support and on-the-job embeddedness. Based on a context of a shared services centre company, of the chemical industry, it was proposed to study the relationship between newcomers and the Onboarding Program and its impact on well-being and engagement, through a quantitative methodology, whose data was collected via two online surveys applied to a sample of 72 participants that have joined the company between January and April of 2023 and completed the organizational process of integration. The results demonstrated to be aligned with the current literature and the proposed hypothesis, revealing perceived organizational support and on-the-job-embeddedness are positively influenced by socialization tactics, which will create bigger engagement and therefore, greater well-being on employees. This study allows to demonstrate the theorical but mainly practical importance of a thoughtful choice of socialization tactics that allow for the organization to accomplish its goals and benefit from involvement and engagement from its new employees, which will allow for the achievement of higher levels of individual and organizational well-being.