E-selection effectiveness: an analysis to EDP

• Autor(a) principal: Alexandre, Mariana Ferreira da Costa
• Data de Publicação: 2017
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/16075
• topic: Human resource management; Selection process; Online selection; Selection process effectiveness; Gestão de recursos humanos; Recrutamento de pessoal; Métodos de seleção; Automatização; Medição da eficácia; Seleção online; Eficácia do processo de seleção

In an Era characterized by technology, competitiveness and constant dynamism, companies have been suffering profound changes on business functions, with the HR departments being considered, for some time now, one of the most significant areas within the companies. Also, the procedures used have been suffering some changes to better adapt to today’s reality. Thus, more than ever, managers seek to automate processes and make use of the new technologies’ usefulness. The case of online selection represents precisely one of the processes that can be automated partially, creating value for companies both in terms of time and costs associated. The aim of this study is to analyze the online selection effectiveness, more specifically in what regards to the obstacles affecting the process used by EDP currently. The results obtained show that the main obstacles to e-selection in the case of EDP are: the unproctored administration; the testing environment chosen by the applicant; the technological issues associated with the utilization of this type of instruments; the impact on sub-group members already identified and the candidates’ experience towards the test, that may become less positive.