Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/15316 |
Resumo: | Existing findings on the effects of OCB suggest two contradictory views between OCB and citizenship fatigue: the inertial view, that advocates that OCB leads to more OCB, and the dissipative view that advocates that OCB will end up in too much OCB thus leading to citizenship fatigue. Likewise lack of reciprocity has been intrinsically related with these concepts but not yet empirically tested. Hence this study is set to explore these relations taking OCB and lack of reciprocity as predictors of citizenship fatigue. With a sample of 343 workers, findings show divergent relations between two of OCB dimensions (helping behaviour and personal initiative) thus offering support to both inertial and dissipative view of OCB effects on its own permanence across time. Also, lack of reciprocity was found to be a relevant positive predictor of citizenship fatigue. Results suggest the existence of a more complex relation between OCB and citizenship fatigue than usually stated as well as a central construct of "lack of reciprocity" that subsumes many of current variables expressed as social exchange, psychological contract breach or similar. |
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Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theoriesCitizenship fatigueLack of reciprocityOrganizational citizenship behaviorGestão de recursos humanosCultura organizacionalCidadania organizacionalRelações do trabalhoRelações interpessoaisReciprocidadeExisting findings on the effects of OCB suggest two contradictory views between OCB and citizenship fatigue: the inertial view, that advocates that OCB leads to more OCB, and the dissipative view that advocates that OCB will end up in too much OCB thus leading to citizenship fatigue. Likewise lack of reciprocity has been intrinsically related with these concepts but not yet empirically tested. Hence this study is set to explore these relations taking OCB and lack of reciprocity as predictors of citizenship fatigue. With a sample of 343 workers, findings show divergent relations between two of OCB dimensions (helping behaviour and personal initiative) thus offering support to both inertial and dissipative view of OCB effects on its own permanence across time. Also, lack of reciprocity was found to be a relevant positive predictor of citizenship fatigue. Results suggest the existence of a more complex relation between OCB and citizenship fatigue than usually stated as well as a central construct of "lack of reciprocity" that subsumes many of current variables expressed as social exchange, psychological contract breach or similar.Os resultados obtidos quanto aos efeitos dos comportamentos de cidadania organizacional (CCO) sugerem duas perspetivas contraditórias entre os CCO e a fadiga de cidadania: a perspetiva da inércia (que defende que CCOs levam a mais CCOs) e a perspetiva dissipativa (que defende que CCOs levarão a um excesso de CCOs, o que gera a fadiga de cidadania. Do mesmo modo, a falta de reciprocidade tem sido intrinsecamente relacionada com estes conceitos mas não foi ainda empiricamente testada. Assim, este estudo propõe-se explorar estas relações tomando os CCOs e a falta de reciprocidade como preditores da fadiga de cidadania. Com uma amostra de 343 trabalhadores, os resultados sugerem relações divergentes entre duas dimensões dos CCO (comportamento de ajuda e iniciativa pessoal) assim corroborando quer a perspetiva da inércia quer a dissipativa. Do mesmo modo a falta de reciprocidade mostrou ser um preditor da fadiga de cidadania. Os resultados sugerem a existência de uma relação entre CCO e fadiga de cidadania mais complexa do que normalmente assumido bem como o papel central da falta de reciprocidade que conjuga em si muitas das variáveis correntes expressas como a troca social, a quebra do contrato psicológicos e outras similares.2018-03-02T14:30:43Z2021-03-02T00:00:00Z2017-07-31T00:00:00Z2017-07-312017-06info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfapplication/octet-streamhttp://hdl.handle.net/10071/15316TID:201809672engNarciso, Cátia Dimasinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:47:27Zoai:repositorio.iscte-iul.pt:10071/15316Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:23:00.119323Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories |
title |
Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories |
spellingShingle |
Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories Narciso, Cátia Dimas Citizenship fatigue Lack of reciprocity Organizational citizenship behavior Gestão de recursos humanos Cultura organizacional Cidadania organizacional Relações do trabalho Relações interpessoais Reciprocidade |
title_short |
Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories |
title_full |
Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories |
title_fullStr |
Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories |
title_full_unstemmed |
Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories |
title_sort |
Lack of reciprocity, organizational citizenship behaviors and citizenship fatigue: a tale of two theories |
author |
Narciso, Cátia Dimas |
author_facet |
Narciso, Cátia Dimas |
author_role |
author |
dc.contributor.author.fl_str_mv |
Narciso, Cátia Dimas |
dc.subject.por.fl_str_mv |
Citizenship fatigue Lack of reciprocity Organizational citizenship behavior Gestão de recursos humanos Cultura organizacional Cidadania organizacional Relações do trabalho Relações interpessoais Reciprocidade |
topic |
Citizenship fatigue Lack of reciprocity Organizational citizenship behavior Gestão de recursos humanos Cultura organizacional Cidadania organizacional Relações do trabalho Relações interpessoais Reciprocidade |
description |
Existing findings on the effects of OCB suggest two contradictory views between OCB and citizenship fatigue: the inertial view, that advocates that OCB leads to more OCB, and the dissipative view that advocates that OCB will end up in too much OCB thus leading to citizenship fatigue. Likewise lack of reciprocity has been intrinsically related with these concepts but not yet empirically tested. Hence this study is set to explore these relations taking OCB and lack of reciprocity as predictors of citizenship fatigue. With a sample of 343 workers, findings show divergent relations between two of OCB dimensions (helping behaviour and personal initiative) thus offering support to both inertial and dissipative view of OCB effects on its own permanence across time. Also, lack of reciprocity was found to be a relevant positive predictor of citizenship fatigue. Results suggest the existence of a more complex relation between OCB and citizenship fatigue than usually stated as well as a central construct of "lack of reciprocity" that subsumes many of current variables expressed as social exchange, psychological contract breach or similar. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-07-31T00:00:00Z 2017-07-31 2017-06 2018-03-02T14:30:43Z 2021-03-02T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
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masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/15316 TID:201809672 |
url |
http://hdl.handle.net/10071/15316 |
identifier_str_mv |
TID:201809672 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf application/octet-stream |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134791840301056 |