Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng por |
Título da fonte: | Revista Brasileira de Gestão de Negócios (Online) |
Texto Completo: | https://rbgn.fecap.br/RBGN/article/view/2899 |
Resumo: | Purpose – The main goal of this study is to analyze the influenceof work related values and work satisfaction on the OrganizationalCitizenship Behaviors (OCB), according to the perspective of theemployees of a company from the education sector.Design/methodology/approach – A survey was carried out with 244employees of a company located in the state of Rio Grande do Sul,Brazil. The company covers publishers, elementary school and highschool levels, and preparative courses for Vestibular (university entranceexam) and Concursos Públicos (exams to be admitted to the civil service),and they are acting in the education sector since 2001.Findings – The main results reveal that the work related values and worksatisfaction positively influence the OCB, and the main values withhigher influence on OCB are Conformity, Universalism, Benevolence,and the Satisfaction with the boss, which are the independent variableswith higher influence. The only value researched that has no influenceon the OCB was Power.Originality/value – The results will enable a reflection on the reasonsthat make these individuals work, their satisfaction with the workdone and its influence on the organizational citizenship behaviors.Additionally, they may provide subsidies for the education sector,to assess the prospect of their professionals regarding their concerns,interactions and behaviors in the workplace. |
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Organizational citizenship behaviors: a glimpse in the light of values and job satisfactionComportamientos de ciudadanía corporativa: una mirada a la luz de los valores y de la satisfacción laboralComportamento de cidadania organizacional: um olhar à luz dos valores e da satisfação no trabalhoOrganizational citizenship behavior. work values. satisfaction.Comportamento de cidadania organizacional. valores relativos ao trabalho. satisfação no trabalho.Purpose – The main goal of this study is to analyze the influenceof work related values and work satisfaction on the OrganizationalCitizenship Behaviors (OCB), according to the perspective of theemployees of a company from the education sector.Design/methodology/approach – A survey was carried out with 244employees of a company located in the state of Rio Grande do Sul,Brazil. The company covers publishers, elementary school and highschool levels, and preparative courses for Vestibular (university entranceexam) and Concursos Públicos (exams to be admitted to the civil service),and they are acting in the education sector since 2001.Findings – The main results reveal that the work related values and worksatisfaction positively influence the OCB, and the main values withhigher influence on OCB are Conformity, Universalism, Benevolence,and the Satisfaction with the boss, which are the independent variableswith higher influence. The only value researched that has no influenceon the OCB was Power.Originality/value – The results will enable a reflection on the reasonsthat make these individuals work, their satisfaction with the workdone and its influence on the organizational citizenship behaviors.Additionally, they may provide subsidies for the education sector,to assess the prospect of their professionals regarding their concerns,interactions and behaviors in the workplace.Objetivo - O objetivo principal deste estudo consiste em analisar ainfluência dos valores relativos ao trabalho e da satisfação no trabalhosobre os comportamentos de cidadania organizacional (CCO), segundoa perspectiva dos colaboradores de uma empresa do setor educacional.Metodologia - Realizou-se uma survey junto a 244 colaboradores deuma empresa do setor educacional, com sede e filiais situadas no RioGrande do Sul/Brasil. A empresa possui escolas de educação infantil,fundamental e médio, editora e cursos preparatórios para vestibularese concursos, atuando no setor educacional desde 2001.Resultados - Os principais resultados revelaram que os valores relativosao trabalho e a satisfação no trabalho influenciam positivamente osCCO, sendo os valores Conformidade, Universalismo e Benevolência ea Satisfação com a chefia as variáveis independentes de maior influência.Destaca-se que a única variável independente pesquisada que nãoexerceu influência sobre os CCO foi o valor Poder.Contribuições - Os resultados encontrados irão possibilitar umareflexão acerca dos motivos que levam esses indivíduos a trabalhar, suasatisfação com o trabalho realizado e sua influência nos comportamentosde cidadania organizacional. Além disso, poderá fornecer subsídios paraque o setor educacional, ao avaliar a perspectiva de seus profissionaissobre seus anseios, interações e comportamentos no ambiente laboral. FECAP2017-04-20info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfapplication/pdfhttps://rbgn.fecap.br/RBGN/article/view/289910.7819/rbgn.v19i64.2899Review of Business Management; Vol. 19 No. 64 (2017); 236-262RBGN Revista Brasileira de Gestão de Negócios; Vol. 19 Núm. 64 (2017); 236-262RBGN - Revista Brasileira de Gestão de Negócios; v. 19 n. 64 (2017); 236-2621983-08071806-4892reponame:Revista Brasileira de Gestão de Negócios (Online)instname:Fundação Escola de Comércio Álvares Penteado (FECAP)instacron:FECAPengporhttps://rbgn.fecap.br/RBGN/article/view/2899/pdfhttps://rbgn.fecap.br/RBGN/article/view/2899/pdf_1Copyright (c) 2017 Review of Business Managementinfo:eu-repo/semantics/openAccessde Andrade, TaísFlores Costa, Viviande Fátima Barros Estivalete, VaniaLengler, Letícia2021-07-21T16:23:55Zoai:ojs.emnuvens.com.br:article/2899Revistahttp://rbgn.fecap.br/RBGN/indexhttps://rbgn.fecap.br/RBGN/oai||jmauricio@fecap.br1983-08071806-4892opendoar:2021-07-21T16:23:55Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP)false |
dc.title.none.fl_str_mv |
Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction Comportamientos de ciudadanía corporativa: una mirada a la luz de los valores y de la satisfacción laboral Comportamento de cidadania organizacional: um olhar à luz dos valores e da satisfação no trabalho |
title |
Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction |
spellingShingle |
Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction de Andrade, Taís Organizational citizenship behavior. work values. satisfaction. Comportamento de cidadania organizacional. valores relativos ao trabalho. satisfação no trabalho. |
title_short |
Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction |
title_full |
Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction |
title_fullStr |
Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction |
title_full_unstemmed |
Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction |
title_sort |
Organizational citizenship behaviors: a glimpse in the light of values and job satisfaction |
author |
de Andrade, Taís |
author_facet |
de Andrade, Taís Flores Costa, Vivian de Fátima Barros Estivalete, Vania Lengler, Letícia |
author_role |
author |
author2 |
Flores Costa, Vivian de Fátima Barros Estivalete, Vania Lengler, Letícia |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
de Andrade, Taís Flores Costa, Vivian de Fátima Barros Estivalete, Vania Lengler, Letícia |
dc.subject.por.fl_str_mv |
Organizational citizenship behavior. work values. satisfaction. Comportamento de cidadania organizacional. valores relativos ao trabalho. satisfação no trabalho. |
topic |
Organizational citizenship behavior. work values. satisfaction. Comportamento de cidadania organizacional. valores relativos ao trabalho. satisfação no trabalho. |
description |
Purpose – The main goal of this study is to analyze the influenceof work related values and work satisfaction on the OrganizationalCitizenship Behaviors (OCB), according to the perspective of theemployees of a company from the education sector.Design/methodology/approach – A survey was carried out with 244employees of a company located in the state of Rio Grande do Sul,Brazil. The company covers publishers, elementary school and highschool levels, and preparative courses for Vestibular (university entranceexam) and Concursos Públicos (exams to be admitted to the civil service),and they are acting in the education sector since 2001.Findings – The main results reveal that the work related values and worksatisfaction positively influence the OCB, and the main values withhigher influence on OCB are Conformity, Universalism, Benevolence,and the Satisfaction with the boss, which are the independent variableswith higher influence. The only value researched that has no influenceon the OCB was Power.Originality/value – The results will enable a reflection on the reasonsthat make these individuals work, their satisfaction with the workdone and its influence on the organizational citizenship behaviors.Additionally, they may provide subsidies for the education sector,to assess the prospect of their professionals regarding their concerns,interactions and behaviors in the workplace. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-04-20 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Avaliado por pares |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rbgn.fecap.br/RBGN/article/view/2899 10.7819/rbgn.v19i64.2899 |
url |
https://rbgn.fecap.br/RBGN/article/view/2899 |
identifier_str_mv |
10.7819/rbgn.v19i64.2899 |
dc.language.iso.fl_str_mv |
eng por |
language |
eng por |
dc.relation.none.fl_str_mv |
https://rbgn.fecap.br/RBGN/article/view/2899/pdf https://rbgn.fecap.br/RBGN/article/view/2899/pdf_1 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2017 Review of Business Management info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2017 Review of Business Management |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
FECAP |
publisher.none.fl_str_mv |
FECAP |
dc.source.none.fl_str_mv |
Review of Business Management; Vol. 19 No. 64 (2017); 236-262 RBGN Revista Brasileira de Gestão de Negócios; Vol. 19 Núm. 64 (2017); 236-262 RBGN - Revista Brasileira de Gestão de Negócios; v. 19 n. 64 (2017); 236-262 1983-0807 1806-4892 reponame:Revista Brasileira de Gestão de Negócios (Online) instname:Fundação Escola de Comércio Álvares Penteado (FECAP) instacron:FECAP |
instname_str |
Fundação Escola de Comércio Álvares Penteado (FECAP) |
instacron_str |
FECAP |
institution |
FECAP |
reponame_str |
Revista Brasileira de Gestão de Negócios (Online) |
collection |
Revista Brasileira de Gestão de Negócios (Online) |
repository.name.fl_str_mv |
Revista Brasileira de Gestão de Negócios (Online) - Fundação Escola de Comércio Álvares Penteado (FECAP) |
repository.mail.fl_str_mv |
||jmauricio@fecap.br |
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