IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees
Autor(a) principal: | |
---|---|
Data de Publicação: | 2022 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.14/38449 |
Resumo: | 2022 is the year where most of those born in 2004 finish their senior year of high school and are eligible to enter the job market legally, without the need of permission from a tutor. These freshly made 18-year-olds may still seem like children in our eyes, but they are bound to leave TikTok and enter our companies, becoming our peers. Is the workplace ready for the new generation? Can the older ones work well with Gen Z? Are they somewhat on the same IT level? In the present Master thesis, “IT Productivity Discrepancies: Impact on Job Satisfaction, Motivation and Burnout, in Multigenerational Employees” by Mariana Almeida, the objective is to understand how working alongside coworkers from another generation, who have a different level of IT friendliness, influence employees’ job satisfaction, motivation, and Burnout. Further, the thesis examines whether Gen Z and older generations react to such scenarios differently. Through the quantitative study conducted, results show that indeed IT productivity discrepancies influence one’s satisfaction and motivation towards their job, making them more prone to suffer from Burnout. This influence is shown by a positive or negative emotional outcome and here it was found that the younger cohort experiences more negative emotions, thus less satisfaction and motivation, and are more prone to develop BOS than older cohorts. |
id |
RCAP_df3ae9ff166e859bc5e3c9f06f893580 |
---|---|
oai_identifier_str |
oai:repositorio.ucp.pt:10400.14/38449 |
network_acronym_str |
RCAP |
network_name_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository_id_str |
7160 |
spelling |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employeesGen ZMillennialsGen XBaby boomersITTechnologyEmotionsSatisfactionMotivationBurnoutTecnologiaEmoçõesSatisfaçãoMotivaçãoDomínio/Área Científica::Ciências Sociais::Economia e Gestão2022 is the year where most of those born in 2004 finish their senior year of high school and are eligible to enter the job market legally, without the need of permission from a tutor. These freshly made 18-year-olds may still seem like children in our eyes, but they are bound to leave TikTok and enter our companies, becoming our peers. Is the workplace ready for the new generation? Can the older ones work well with Gen Z? Are they somewhat on the same IT level? In the present Master thesis, “IT Productivity Discrepancies: Impact on Job Satisfaction, Motivation and Burnout, in Multigenerational Employees” by Mariana Almeida, the objective is to understand how working alongside coworkers from another generation, who have a different level of IT friendliness, influence employees’ job satisfaction, motivation, and Burnout. Further, the thesis examines whether Gen Z and older generations react to such scenarios differently. Through the quantitative study conducted, results show that indeed IT productivity discrepancies influence one’s satisfaction and motivation towards their job, making them more prone to suffer from Burnout. This influence is shown by a positive or negative emotional outcome and here it was found that the younger cohort experiences more negative emotions, thus less satisfaction and motivation, and are more prone to develop BOS than older cohorts.2022 é o ano em que a maioria das pessoas nascidas em 2004 terminam o 12º ano e podem ingressar no mercado de trabalho legalmente, sem necessitarem de autorização de um tutor. Estes jovens de 18 anos podem continuar a parecer crianças aos nossos olhos, mas estão destinados a sair do TikTok e a entrar nas nossas empresas, tornando-se nossos colegas. Na presente dissertação, “Discrepâncias de Produtividade Tecnológica: Impacto na Satisfação, Motivação e Burnout no Trabalho, em Colaboradores Multigeracionais” de Mariana Almeida, o objetivo é compreender como é que trabalhar junto de pessoas de outras gerações, que não são tão produtivas tecnologicamente, influencia a satisfação e motivação no trabalho, e Burnout. Para além disso, este trabalho tenciona compreender se a Gen Z e gerações mais velhas reagem a tais cenários de forma diferente. Através do estudo quantitativo desenvolvido, os resultados mostram que efetivamente discrepâncias de produtividade tecnológica têm impacto na satisfação e motivação que uma pessoa sente relativamente ao seu trabalho e torna-a mais ou menos passível de desenvolver BOS2. Este impacto apresenta-se na forma de emoções positivas ou negativas, sendo que a geração mais nova demonstra sentir mais emoções negativas do que gerações mais velhas, o que implica que é também a geração com menor satisfação e motivação, e maior risco de desenvolver Burnout.Yao, JingxianVeritati - Repositório Institucional da Universidade Católica PortuguesaAlmeida, Mariana Pereira de2022-08-01T15:02:39Z2022-01-242022-012022-01-24T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10400.14/38449TID:202964744enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-12T17:43:57Zoai:repositorio.ucp.pt:10400.14/38449Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T18:31:23.965636Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees |
title |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees |
spellingShingle |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees Almeida, Mariana Pereira de Gen Z Millennials Gen X Baby boomers IT Technology Emotions Satisfaction Motivation Burnout Tecnologia Emoções Satisfação Motivação Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
title_short |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees |
title_full |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees |
title_fullStr |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees |
title_full_unstemmed |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees |
title_sort |
IT productivity discrepancies : impact on job satisfaction, motivation and burnout, in multigenerational employees |
author |
Almeida, Mariana Pereira de |
author_facet |
Almeida, Mariana Pereira de |
author_role |
author |
dc.contributor.none.fl_str_mv |
Yao, Jingxian Veritati - Repositório Institucional da Universidade Católica Portuguesa |
dc.contributor.author.fl_str_mv |
Almeida, Mariana Pereira de |
dc.subject.por.fl_str_mv |
Gen Z Millennials Gen X Baby boomers IT Technology Emotions Satisfaction Motivation Burnout Tecnologia Emoções Satisfação Motivação Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
topic |
Gen Z Millennials Gen X Baby boomers IT Technology Emotions Satisfaction Motivation Burnout Tecnologia Emoções Satisfação Motivação Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
description |
2022 is the year where most of those born in 2004 finish their senior year of high school and are eligible to enter the job market legally, without the need of permission from a tutor. These freshly made 18-year-olds may still seem like children in our eyes, but they are bound to leave TikTok and enter our companies, becoming our peers. Is the workplace ready for the new generation? Can the older ones work well with Gen Z? Are they somewhat on the same IT level? In the present Master thesis, “IT Productivity Discrepancies: Impact on Job Satisfaction, Motivation and Burnout, in Multigenerational Employees” by Mariana Almeida, the objective is to understand how working alongside coworkers from another generation, who have a different level of IT friendliness, influence employees’ job satisfaction, motivation, and Burnout. Further, the thesis examines whether Gen Z and older generations react to such scenarios differently. Through the quantitative study conducted, results show that indeed IT productivity discrepancies influence one’s satisfaction and motivation towards their job, making them more prone to suffer from Burnout. This influence is shown by a positive or negative emotional outcome and here it was found that the younger cohort experiences more negative emotions, thus less satisfaction and motivation, and are more prone to develop BOS than older cohorts. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-08-01T15:02:39Z 2022-01-24 2022-01 2022-01-24T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.14/38449 TID:202964744 |
url |
http://hdl.handle.net/10400.14/38449 |
identifier_str_mv |
TID:202964744 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
_version_ |
1799132037210177536 |