The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks

Detalhes bibliográficos
Autor(a) principal: Arena, Margherita
Data de Publicação: 2022
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/161061
Resumo: This paper analyzes the business model evolution of the European payment system and highlights a consumers’ preference shift towards technology. Digitalization and globalization combined represent key factors that are driving consumers to modify their payment habits to an increased use of apps by neo-banks and payment providers as a new tool to manage individual finances. In addition, consumers’ role in the industry is changing organizations’ decision-making process by driving digital banks to build a more tailored service. Consequently, an analysis of the business model of the industry is presented, followed by recommendations that leverage on maximizing advantages and minimizing threats.
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spelling The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banksPayment systemDigital anksEuropeBusiness modelDigitalizationTraditional banksFintechDomínio/Área Científica::Ciências Sociais::Economia e GestãoThis paper analyzes the business model evolution of the European payment system and highlights a consumers’ preference shift towards technology. Digitalization and globalization combined represent key factors that are driving consumers to modify their payment habits to an increased use of apps by neo-banks and payment providers as a new tool to manage individual finances. In addition, consumers’ role in the industry is changing organizations’ decision-making process by driving digital banks to build a more tailored service. Consequently, an analysis of the business model of the industry is presented, followed by recommendations that leverage on maximizing advantages and minimizing threats.Okhmatovskiy, IlyaRUNArena, Margherita2023-12-11T11:43:05Z2023-01-182022-12-162023-01-18T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/161061TID:203314190enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:43:47Zoai:run.unl.pt:10362/161061Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:58:18.870409Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks
title The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks
spellingShingle The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks
Arena, Margherita
Payment system
Digital anks
Europe
Business model
Digitalization
Traditional banks
Fintech
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks
title_full The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks
title_fullStr The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks
title_full_unstemmed The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks
title_sort The evolution of the digital payment industry in Europe: an analysis of customers and profitability outlook as business model-s elements of digital banks
author Arena, Margherita
author_facet Arena, Margherita
author_role author
dc.contributor.none.fl_str_mv Okhmatovskiy, Ilya
RUN
dc.contributor.author.fl_str_mv Arena, Margherita
dc.subject.por.fl_str_mv Payment system
Digital anks
Europe
Business model
Digitalization
Traditional banks
Fintech
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Payment system
Digital anks
Europe
Business model
Digitalization
Traditional banks
Fintech
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description This paper analyzes the business model evolution of the European payment system and highlights a consumers’ preference shift towards technology. Digitalization and globalization combined represent key factors that are driving consumers to modify their payment habits to an increased use of apps by neo-banks and payment providers as a new tool to manage individual finances. In addition, consumers’ role in the industry is changing organizations’ decision-making process by driving digital banks to build a more tailored service. Consequently, an analysis of the business model of the industry is presented, followed by recommendations that leverage on maximizing advantages and minimizing threats.
publishDate 2022
dc.date.none.fl_str_mv 2022-12-16
2023-12-11T11:43:05Z
2023-01-18
2023-01-18T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/161061
TID:203314190
url http://hdl.handle.net/10362/161061
identifier_str_mv TID:203314190
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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