Digital Transformation in Organizations from a Portuguese Project Managers perspective: what’s changing?

• Autor(a) principal: Lousã, Eva Cristina Petiz de Freitas
• Data de Publicação: 2019
• Outros Autores: Lousã, Mário Jorge Dias
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.24/1544
• topic: Digital Transformation; Human Resources Management

This investigation intends to analyze the changes in the organizations and on the way of work in the context of the digital transformation from a perspective of Portuguese project managers in technology-based companies. We adopted a qualitative multiple case study methodology, using the semi-structured interview and the secondary sources of information as technique of information gathering. Five Portuguese project managers from five technology-based companies, aged between 18 and 113 years (3 small companies and 2 large companies) participated in the study. The results were analyzed considering four categories: contextual, diagnostic, evaluative and strategic. The main results revealed that digital transformation has advantages in the work of the project manager and that these organizations have developed a digital strategy involving different areas of the organization, taking advantage of digital technologies to improve their performance. Some of the advantages are the increase of team productivity and offering customers differentiated services against competition, supported by innovative digital platforms, namely; the promotion of a culture of learning and continuous innovation. Contributions for the management of human resources are discussed.