Servitization in the automotive industry

Detalhes bibliográficos
Autor(a) principal: Genzlinger, Felix
Data de Publicação: 2020
Outros Autores: Zejnilovic, Leid, Bustinza, Oscar F.
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/99412
Resumo: Project ID: PGC2018-101022-A-100.
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spelling Servitization in the automotive industryhow car manufacturers become mobility service providersBusiness, Management and Accounting(all)FinanceProject ID: PGC2018-101022-A-100.The automotive industry, as other manufacturing industries, has evolved from competing on discrete transactions to relational agreements with customers. While previous literature calls for further analysis of the observed heterogeneity found across servitized manufacturing industries, this article contextualizes the analysis in the automotive industry. Servitization follows a sequence of stages, from offering basic and intermediate services, to new business models based on the provision of advanced services to customers. As the advanced services are related to core competencies of the car manufacturers, complex collaborative arrangements are the primary market strategy choice. This article demonstrates the challenges and opportunities related to such choices, over a set of internal and external categories and along the servitization journey.NOVA School of Business and Economics (NOVA SBE)RUNGenzlinger, FelixZejnilovic, LeidBustinza, Oscar F.2022-03-03T01:31:16Z2020-03-012020-03-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article12application/pdfhttp://hdl.handle.net/10362/99412eng1086-1718PURE: 17378151https://doi.org/10.1002/jsc.2322info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:46:18Zoai:run.unl.pt:10362/99412Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:39:10.289826Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Servitization in the automotive industry
how car manufacturers become mobility service providers
title Servitization in the automotive industry
spellingShingle Servitization in the automotive industry
Genzlinger, Felix
Business, Management and Accounting(all)
Finance
title_short Servitization in the automotive industry
title_full Servitization in the automotive industry
title_fullStr Servitization in the automotive industry
title_full_unstemmed Servitization in the automotive industry
title_sort Servitization in the automotive industry
author Genzlinger, Felix
author_facet Genzlinger, Felix
Zejnilovic, Leid
Bustinza, Oscar F.
author_role author
author2 Zejnilovic, Leid
Bustinza, Oscar F.
author2_role author
author
dc.contributor.none.fl_str_mv NOVA School of Business and Economics (NOVA SBE)
RUN
dc.contributor.author.fl_str_mv Genzlinger, Felix
Zejnilovic, Leid
Bustinza, Oscar F.
dc.subject.por.fl_str_mv Business, Management and Accounting(all)
Finance
topic Business, Management and Accounting(all)
Finance
description Project ID: PGC2018-101022-A-100.
publishDate 2020
dc.date.none.fl_str_mv 2020-03-01
2020-03-01T00:00:00Z
2022-03-03T01:31:16Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/99412
url http://hdl.handle.net/10362/99412
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1086-1718
PURE: 17378151
https://doi.org/10.1002/jsc.2322
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 12
application/pdf
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