Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/9443 |
Resumo: | Employees’ satisfaction with human resources management (HRM) practices has been envisaged as a solid predictor of turnover; nonetheless, how these practices may influence employee’s behavior is still an unclear process. There are suggestions that HRM practices may be distal determinants of turnover, as their effects may be mediated by more proximal variables such as perceived organizational support. This study empirically tested a model of research arising from these theoretical suggestions in a five-star hotel. The data collected from the survey of 152 workers were subjected to structural equation analyses. The results showed that the theoretical model had a strong fit to the data, giving empirical support to the prediction that satisfaction with HRM practices reduces turnover intentions, by increasing perceived organizational support. The importance of these results is discussed and interpreted from the point of view of strategic gains associated to the quality of HRM practices for the management of voluntary turnover. |
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Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational supportGestão de recursos humanosIntenção de turnoverPerceção de suporte organizacionalPráticas de gestãoTurismo e hotelariaEmployees’ satisfaction with human resources management (HRM) practices has been envisaged as a solid predictor of turnover; nonetheless, how these practices may influence employee’s behavior is still an unclear process. There are suggestions that HRM practices may be distal determinants of turnover, as their effects may be mediated by more proximal variables such as perceived organizational support. This study empirically tested a model of research arising from these theoretical suggestions in a five-star hotel. The data collected from the survey of 152 workers were subjected to structural equation analyses. The results showed that the theoretical model had a strong fit to the data, giving empirical support to the prediction that satisfaction with HRM practices reduces turnover intentions, by increasing perceived organizational support. The importance of these results is discussed and interpreted from the point of view of strategic gains associated to the quality of HRM practices for the management of voluntary turnover.Universidade do Algarve2015-07-27T10:57:44Z2015-01-01T00:00:00Z20152019-05-07T10:02:13Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/9443eng2182-5580Duarte, A. P.Gomes, D.Neves, J.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:50:06Zoai:repositorio.iscte-iul.pt:10071/9443Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:24:41.678737Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support |
title |
Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support |
spellingShingle |
Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support Duarte, A. P. Gestão de recursos humanos Intenção de turnover Perceção de suporte organizacional Práticas de gestão Turismo e hotelaria |
title_short |
Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support |
title_full |
Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support |
title_fullStr |
Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support |
title_full_unstemmed |
Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support |
title_sort |
Satisfaction with human resource management practices and turnover intention in a five-star hotel: the mediating role of perceived organizational support |
author |
Duarte, A. P. |
author_facet |
Duarte, A. P. Gomes, D. Neves, J. |
author_role |
author |
author2 |
Gomes, D. Neves, J. |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Duarte, A. P. Gomes, D. Neves, J. |
dc.subject.por.fl_str_mv |
Gestão de recursos humanos Intenção de turnover Perceção de suporte organizacional Práticas de gestão Turismo e hotelaria |
topic |
Gestão de recursos humanos Intenção de turnover Perceção de suporte organizacional Práticas de gestão Turismo e hotelaria |
description |
Employees’ satisfaction with human resources management (HRM) practices has been envisaged as a solid predictor of turnover; nonetheless, how these practices may influence employee’s behavior is still an unclear process. There are suggestions that HRM practices may be distal determinants of turnover, as their effects may be mediated by more proximal variables such as perceived organizational support. This study empirically tested a model of research arising from these theoretical suggestions in a five-star hotel. The data collected from the survey of 152 workers were subjected to structural equation analyses. The results showed that the theoretical model had a strong fit to the data, giving empirical support to the prediction that satisfaction with HRM practices reduces turnover intentions, by increasing perceived organizational support. The importance of these results is discussed and interpreted from the point of view of strategic gains associated to the quality of HRM practices for the management of voluntary turnover. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-07-27T10:57:44Z 2015-01-01T00:00:00Z 2015 2019-05-07T10:02:13Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/9443 |
url |
http://hdl.handle.net/10071/9443 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
2182-5580 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade do Algarve |
publisher.none.fl_str_mv |
Universidade do Algarve |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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