Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis

Detalhes bibliográficos
Autor(a) principal: Hahn, Lena Johanna
Data de Publicação: 2021
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/123532
Resumo: The purpose of this study is to investigate the impact of relational coordination on different organisational performance outcomes (perceived and objective) through an analysis of the mediating role of work engagement and job satisfaction. The study utilizes data gathered by Albuquerque (2017)in a large Portuguese hospital and tests the validity of two serial mediation models. Using bootstrapping, the results reveal that relational coordination is positively associated with perceived performance. Work engagement and job satisfaction partially mediate this relationship. Contrary, relational coordination was negatively associated with objective efficiency, and the chain mediation effect of work engagement and job satisfaction was not significant.
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spelling Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysisRelational coordinationOrganisational performanceWork engagementJob satisfactionHealthcareDomínio/Área Científica::Ciências Sociais::Economia e GestãoThe purpose of this study is to investigate the impact of relational coordination on different organisational performance outcomes (perceived and objective) through an analysis of the mediating role of work engagement and job satisfaction. The study utilizes data gathered by Albuquerque (2017)in a large Portuguese hospital and tests the validity of two serial mediation models. Using bootstrapping, the results reveal that relational coordination is positively associated with perceived performance. Work engagement and job satisfaction partially mediate this relationship. Contrary, relational coordination was negatively associated with objective efficiency, and the chain mediation effect of work engagement and job satisfaction was not significant.Cunha, RitaRUNHahn, Lena Johanna2021-09-01T10:36:39Z2021-01-182021-01-042021-01-18T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/123532TID:202742121enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:04:52Zoai:run.unl.pt:10362/123532Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:45:04.954239Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
title Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
spellingShingle Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
Hahn, Lena Johanna
Relational coordination
Organisational performance
Work engagement
Job satisfaction
Healthcare
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
title_full Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
title_fullStr Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
title_full_unstemmed Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
title_sort Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
author Hahn, Lena Johanna
author_facet Hahn, Lena Johanna
author_role author
dc.contributor.none.fl_str_mv Cunha, Rita
RUN
dc.contributor.author.fl_str_mv Hahn, Lena Johanna
dc.subject.por.fl_str_mv Relational coordination
Organisational performance
Work engagement
Job satisfaction
Healthcare
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Relational coordination
Organisational performance
Work engagement
Job satisfaction
Healthcare
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description The purpose of this study is to investigate the impact of relational coordination on different organisational performance outcomes (perceived and objective) through an analysis of the mediating role of work engagement and job satisfaction. The study utilizes data gathered by Albuquerque (2017)in a large Portuguese hospital and tests the validity of two serial mediation models. Using bootstrapping, the results reveal that relational coordination is positively associated with perceived performance. Work engagement and job satisfaction partially mediate this relationship. Contrary, relational coordination was negatively associated with objective efficiency, and the chain mediation effect of work engagement and job satisfaction was not significant.
publishDate 2021
dc.date.none.fl_str_mv 2021-09-01T10:36:39Z
2021-01-18
2021-01-04
2021-01-18T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/123532
TID:202742121
url http://hdl.handle.net/10362/123532
identifier_str_mv TID:202742121
dc.language.iso.fl_str_mv eng
language eng
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eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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