Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/123532 |
Resumo: | The purpose of this study is to investigate the impact of relational coordination on different organisational performance outcomes (perceived and objective) through an analysis of the mediating role of work engagement and job satisfaction. The study utilizes data gathered by Albuquerque (2017)in a large Portuguese hospital and tests the validity of two serial mediation models. Using bootstrapping, the results reveal that relational coordination is positively associated with perceived performance. Work engagement and job satisfaction partially mediate this relationship. Contrary, relational coordination was negatively associated with objective efficiency, and the chain mediation effect of work engagement and job satisfaction was not significant. |
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Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysisRelational coordinationOrganisational performanceWork engagementJob satisfactionHealthcareDomínio/Área Científica::Ciências Sociais::Economia e GestãoThe purpose of this study is to investigate the impact of relational coordination on different organisational performance outcomes (perceived and objective) through an analysis of the mediating role of work engagement and job satisfaction. The study utilizes data gathered by Albuquerque (2017)in a large Portuguese hospital and tests the validity of two serial mediation models. Using bootstrapping, the results reveal that relational coordination is positively associated with perceived performance. Work engagement and job satisfaction partially mediate this relationship. Contrary, relational coordination was negatively associated with objective efficiency, and the chain mediation effect of work engagement and job satisfaction was not significant.Cunha, RitaRUNHahn, Lena Johanna2021-09-01T10:36:39Z2021-01-182021-01-042021-01-18T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/123532TID:202742121enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:04:52Zoai:run.unl.pt:10362/123532Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:45:04.954239Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis |
title |
Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis |
spellingShingle |
Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis Hahn, Lena Johanna Relational coordination Organisational performance Work engagement Job satisfaction Healthcare Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
title_short |
Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis |
title_full |
Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis |
title_fullStr |
Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis |
title_full_unstemmed |
Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis |
title_sort |
Relational coordination as a predictor of organisational quality and efficiency outcomes and the mediating role of work engagement and job satisfaction: a healthcare data analysis |
author |
Hahn, Lena Johanna |
author_facet |
Hahn, Lena Johanna |
author_role |
author |
dc.contributor.none.fl_str_mv |
Cunha, Rita RUN |
dc.contributor.author.fl_str_mv |
Hahn, Lena Johanna |
dc.subject.por.fl_str_mv |
Relational coordination Organisational performance Work engagement Job satisfaction Healthcare Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
topic |
Relational coordination Organisational performance Work engagement Job satisfaction Healthcare Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
description |
The purpose of this study is to investigate the impact of relational coordination on different organisational performance outcomes (perceived and objective) through an analysis of the mediating role of work engagement and job satisfaction. The study utilizes data gathered by Albuquerque (2017)in a large Portuguese hospital and tests the validity of two serial mediation models. Using bootstrapping, the results reveal that relational coordination is positively associated with perceived performance. Work engagement and job satisfaction partially mediate this relationship. Contrary, relational coordination was negatively associated with objective efficiency, and the chain mediation effect of work engagement and job satisfaction was not significant. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-09-01T10:36:39Z 2021-01-18 2021-01-04 2021-01-18T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/123532 TID:202742121 |
url |
http://hdl.handle.net/10362/123532 |
identifier_str_mv |
TID:202742121 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799138056957067264 |