Zero desperdício: measuring performance with a balanced scorecard

Detalhes bibliográficos
Autor(a) principal: Rodrigues, Carlos Miguel Ribeiro de Sousa
Data de Publicação: 2017
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/23339
Resumo: The present Work Project addressed the managerial challenge of developing a performance measurement tool capable of taking the Non-Profit Organization (NPO) Zero Desperdício to the next level. The choice of the Balanced Scorecard (BCSD) – due to its comprehensive simplicity and efficacy – revealed to be fit for the challenge by allowing to identify relevant gaps in the organization’s performance but also in the registration data processes themselves. Thus, this measurement tool demonstrated to be widely useful in an organization since it was possible to develop productive recommendations both for its application and for Zero Desperdício as a whole.
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spelling Zero desperdício: measuring performance with a balanced scorecardBalanced scorecardSocial impactSocial impact measurementFood wasteDomínio/Área Científica::Ciências Sociais::Economia e GestãoThe present Work Project addressed the managerial challenge of developing a performance measurement tool capable of taking the Non-Profit Organization (NPO) Zero Desperdício to the next level. The choice of the Balanced Scorecard (BCSD) – due to its comprehensive simplicity and efficacy – revealed to be fit for the challenge by allowing to identify relevant gaps in the organization’s performance but also in the registration data processes themselves. Thus, this measurement tool demonstrated to be widely useful in an organization since it was possible to develop productive recommendations both for its application and for Zero Desperdício as a whole.Martins, Miguel AlvesRUNRodrigues, Carlos Miguel Ribeiro de Sousa2017-09-18T13:33:19Z2017-01-202017-01-20T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfapplication/pdfhttp://hdl.handle.net/10362/23339TID:201713918enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:11:34Zoai:run.unl.pt:10362/23339Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:27:45.551620Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Zero desperdício: measuring performance with a balanced scorecard
title Zero desperdício: measuring performance with a balanced scorecard
spellingShingle Zero desperdício: measuring performance with a balanced scorecard
Rodrigues, Carlos Miguel Ribeiro de Sousa
Balanced scorecard
Social impact
Social impact measurement
Food waste
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short Zero desperdício: measuring performance with a balanced scorecard
title_full Zero desperdício: measuring performance with a balanced scorecard
title_fullStr Zero desperdício: measuring performance with a balanced scorecard
title_full_unstemmed Zero desperdício: measuring performance with a balanced scorecard
title_sort Zero desperdício: measuring performance with a balanced scorecard
author Rodrigues, Carlos Miguel Ribeiro de Sousa
author_facet Rodrigues, Carlos Miguel Ribeiro de Sousa
author_role author
dc.contributor.none.fl_str_mv Martins, Miguel Alves
RUN
dc.contributor.author.fl_str_mv Rodrigues, Carlos Miguel Ribeiro de Sousa
dc.subject.por.fl_str_mv Balanced scorecard
Social impact
Social impact measurement
Food waste
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Balanced scorecard
Social impact
Social impact measurement
Food waste
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description The present Work Project addressed the managerial challenge of developing a performance measurement tool capable of taking the Non-Profit Organization (NPO) Zero Desperdício to the next level. The choice of the Balanced Scorecard (BCSD) – due to its comprehensive simplicity and efficacy – revealed to be fit for the challenge by allowing to identify relevant gaps in the organization’s performance but also in the registration data processes themselves. Thus, this measurement tool demonstrated to be widely useful in an organization since it was possible to develop productive recommendations both for its application and for Zero Desperdício as a whole.
publishDate 2017
dc.date.none.fl_str_mv 2017-09-18T13:33:19Z
2017-01-20
2017-01-20T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/23339
TID:201713918
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identifier_str_mv TID:201713918
dc.language.iso.fl_str_mv eng
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application/pdf
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collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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