Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Ibero Americana de Estratégia - RIAE |
Texto Completo: | https://periodicos.uninove.br/riae/article/view/10876 |
Resumo: | Objective: We aimed to form a constructivist model that subsidizes the management of the Moodle site of training courses offered by the Virtual School of Public Administration of the State of Santa Catarina (SEA-SC), with regard to combating the evasion of registered students.Methodology / Approach: We adopted Multi-criteria Decision Support-Constructivist methodology (MDSC) to support the construction of the model based on the decision-makers’ perspective (School Director and SEA Administrator). For the selection of the theoretical contribution, we used the Knowledge Development Process-Constructivist (ProKnow-C). An epistemological constructivism approach was adopted.Originality / Relevance: In the current literature on distance training, there is a gap in the process to evaluate an evasion in these courses and, consequently, to aid the decision-making process of its managers and planners.Main results: Based on the knowledge generated by the managers, we found: (i) 13 aspects were considered necessary to evaluate the performance of the training courses, via the Moodle site, and for these, ordinal scales were constructed and their reference levels have been defined; (ii) the status quo in the 13 indicators of the ad hoc model was identified; (iii) the ‘Evasion Management’ area evidenced the need for improvement actions in these aspects: simultaneous tutorials and inscriptions in multiple courses; and (iv) some variances between the aspects (indicators) proposed in the literature and those considered relevant by managers; characteristic of investigations guided by the qualitative approach and constructivist epistemology.Theoretical / Methodological Contribution: This article presents the duality about the understanding of the process and the avoidance factors of the training courses between literature and empirical perception. We identified that conducting constructivist bases by considering the values, goals and perceptions of the context can result in a legitimate (model) instrument. |
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Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance LearningGestión Pública: Construcción de un Modelo Constructivista para Apoyar la Escuela Virtual de Administración Pública de Santa Catarina en el Combate a la Evasión de la Capacitación a DistanciaGestão Pública: Construção de um Modelo Construtivista para Apoiar a Escola Virtual de Administração Pública de Santa Catarina no Combate à Evasão da Capacitação a DistânciaContabilidade gerencial; EstratégiaGestão pública; Evasão; Capacitação; Educação a Distância; Abordagem ConstrutivistaPublic Management. Evasion. Training. Distance Learning. Constructivist Approach.Gestión Pública. La evasión. Entrenamiento. Educación a Distancia. Enfoque Constructivista.Objective: We aimed to form a constructivist model that subsidizes the management of the Moodle site of training courses offered by the Virtual School of Public Administration of the State of Santa Catarina (SEA-SC), with regard to combating the evasion of registered students.Methodology / Approach: We adopted Multi-criteria Decision Support-Constructivist methodology (MDSC) to support the construction of the model based on the decision-makers’ perspective (School Director and SEA Administrator). For the selection of the theoretical contribution, we used the Knowledge Development Process-Constructivist (ProKnow-C). An epistemological constructivism approach was adopted.Originality / Relevance: In the current literature on distance training, there is a gap in the process to evaluate an evasion in these courses and, consequently, to aid the decision-making process of its managers and planners.Main results: Based on the knowledge generated by the managers, we found: (i) 13 aspects were considered necessary to evaluate the performance of the training courses, via the Moodle site, and for these, ordinal scales were constructed and their reference levels have been defined; (ii) the status quo in the 13 indicators of the ad hoc model was identified; (iii) the ‘Evasion Management’ area evidenced the need for improvement actions in these aspects: simultaneous tutorials and inscriptions in multiple courses; and (iv) some variances between the aspects (indicators) proposed in the literature and those considered relevant by managers; characteristic of investigations guided by the qualitative approach and constructivist epistemology.Theoretical / Methodological Contribution: This article presents the duality about the understanding of the process and the avoidance factors of the training courses between literature and empirical perception. We identified that conducting constructivist bases by considering the values, goals and perceptions of the context can result in a legitimate (model) instrument.Objetivo: Este artículo tiene como objetivo construir un modelo constructivista que subsede la gestión de los cursos de capacitación, vía Moodle, ofrecidos por la Escuela Virtual de Administración Pública, del Estado de Santa Catarina (SEA-SC), en lo que se refiere al combate a la evasión de los servidores inscrito. Metodología / Enfoque: Se adoptó la metodología Multicritério de Apoyo a la Decisión-Constructivista (MCDA-C) para subsidiar la construcción del modelo con base en la perspectiva de los decisores (Directora de la Escuela y Administrador de la SEA). Para la selección del aporte teórico, se utilizó el Knowledge Development Process-Constructivist (ProKnow-C). Los investigadores adoptaron un enfoque epistemológico constructivista. Originalidad / Relevancia: En la literatura sobre capacitación a distancia, se observa una laguna de un proceso para evaluar la evasión en esos cursos y, consecuentemente, auxiliar el proceso decisorio de sus gestores y planificadores. Principales resultados: Con base en la generación de conocimiento de los gestores, se señalan estos resultados: (i) 13 aspectos fueron considerados como necesarios y suficientes para evaluar el desempeño de los cursos de capacitación, vía Moodle, y para éstas, escalas ordinarias fueron construidas y se definieron sus niveles de referencia; (ii) el statu quo en los 13 indicadores del modelo ad hoc fue identificado; (iii) el área 'Gestión de la Evasión' evidenció la necesidad de acciones de mejora en estos aspectos: existencia de tutoriales e inscripciones simultáneas en múltiples cursos; y (iv) algunas divergencias entre los aspectos (indicadores) propuestos por la literatura y los considerados relevantes por los gestores; característica de las investigaciones orientadas por el abordaje cualitativo y epistemología constructivista. Contribución Teórica / Metodológica: Este artículo presenta la dualidad sobre la comprensión del proceso y los factores de evasión de los cursos de capacitación entre literatura y percepción empírica. Así, se evidencia como una conducción en bases constructivistas por considerar los valores, objetivos y percepciones del contexto puede resultar en un instrumento (modelo) legítimo.Objetivo: Este artigo tem como objetivo construir um modelo construtivista que subsidie a gestão dos cursos de capacitação, via Moodle, ofertados pela Escola Virtual de Administração Pública, do Estado de Santa Catarina (SEA-SC), no que se refere ao combate à evasão dos servidores matriculados.Metodologia/Abordagem: Adotou-se a metodologia Multicritério de Apoio à Decisão-Construtivista (MCDA-C) para subsidiar a construção do modelo com base na perspectiva dos decisores (Diretora da Escola e Administrador da SEA). Para a seleção do aporte teórico, utilizou-se o Knowledge Development Process-Constructivist (ProKnow-C). Os pesquisadores adotaram uma abordagem epistemológica Construtivista.Originalidade/Relevância: Na literatura sobre capacitação a distância, observa-se uma lacuna de um processo para avaliar a evasão nesses cursos e, consequentemente, auxiliar o processo decisório dos seus gestores e planejadores.Principais resultados: Com base na geração de conhecimento dos gestores, apontam-se estes resultados: (i) 13 aspectos foram considerados como necessários e suficientes para avaliar o desempenho dos cursos de capacitação, via Moodle, e para estes, escalas ordinais foram construídas e seus níveis de referência foram definidos; (ii) o statu quo nos 13 indicadores do modelo ad hoc foi identificado; (iii) a área ‘Gestão da Evasão’ evidenciou a necessidade de ações de melhoria nestes aspectos: existência de tutoriais e inscrições simultâneas em múltiplos cursos; e (iv) algumas divergências entre os aspectos (indicadores) propostos pela literatura e os considerados relevantes pelos gestores; característica das investigações norteadas pela abordagem qualitativa e epistemologia construtivista.Contribuição Teórica/Metodológicas: Este artigo apresenta a dualidade sobre a compreensão do processo e os fatores de evasão dos cursos de capacitação entre literatura e percepção empírica. Assim, evidencia como uma condução em bases construtivistas por considerar os valores, objetivos e percepções do contexto pode resultar em um instrumento (modelo) legítimo. Universidade Nove de Julho - UNINOVE2018-10-04info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.uninove.br/riae/article/view/1087610.5585/ijsm.v17i4.2656Revista Ibero-Americana de Estratégia; Vol 17, No 4 (2018): October/December; 90-110Revista Ibero-Americana de Estratégia; Vol 17, No 4 (2018): October/December; 90-1102176-0756reponame:Revista Ibero Americana de Estratégia - RIAEinstname:Revista Ibero-Americana de Estratégia (RIAE)instacron:RIEOEIporhttps://periodicos.uninove.br/riae/article/view/10876/5094Copyright (c) 2018 Iberoamerican Journal of Strategic Managementinfo:eu-repo/semantics/openAccessEnsslin, Sandra RolimAmaral, Barbara GonçalvesValmorbida, Sandra Mara IesbikDutra, Ademar2019-09-20T13:45:16Zoai:https://periodicos.uninove.br:article/10876Revistahttps://periodicos.uninove.br/riaePRIhttps://periodicos.uninove.br/riae/oai||bennycosta@yahoo.com.br2176-07562176-0756opendoar:2019-09-20T13:45:16Revista Ibero Americana de Estratégia - RIAE - Revista Ibero-Americana de Estratégia (RIAE)false |
dc.title.none.fl_str_mv |
Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning Gestión Pública: Construcción de un Modelo Constructivista para Apoyar la Escuela Virtual de Administración Pública de Santa Catarina en el Combate a la Evasión de la Capacitación a Distancia Gestão Pública: Construção de um Modelo Construtivista para Apoiar a Escola Virtual de Administração Pública de Santa Catarina no Combate à Evasão da Capacitação a Distância |
title |
Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning |
spellingShingle |
Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning Ensslin, Sandra Rolim Contabilidade gerencial; Estratégia Gestão pública; Evasão; Capacitação; Educação a Distância; Abordagem Construtivista Public Management. Evasion. Training. Distance Learning. Constructivist Approach. Gestión Pública. La evasión. Entrenamiento. Educación a Distancia. Enfoque Constructivista. |
title_short |
Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning |
title_full |
Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning |
title_fullStr |
Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning |
title_full_unstemmed |
Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning |
title_sort |
Public Management: Formation of a Constructivist Model to Support the Virtual School of Public Administration of Santa Catarina in Combating the Evasion of Distance Learning |
author |
Ensslin, Sandra Rolim |
author_facet |
Ensslin, Sandra Rolim Amaral, Barbara Gonçalves Valmorbida, Sandra Mara Iesbik Dutra, Ademar |
author_role |
author |
author2 |
Amaral, Barbara Gonçalves Valmorbida, Sandra Mara Iesbik Dutra, Ademar |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Ensslin, Sandra Rolim Amaral, Barbara Gonçalves Valmorbida, Sandra Mara Iesbik Dutra, Ademar |
dc.subject.por.fl_str_mv |
Contabilidade gerencial; Estratégia Gestão pública; Evasão; Capacitação; Educação a Distância; Abordagem Construtivista Public Management. Evasion. Training. Distance Learning. Constructivist Approach. Gestión Pública. La evasión. Entrenamiento. Educación a Distancia. Enfoque Constructivista. |
topic |
Contabilidade gerencial; Estratégia Gestão pública; Evasão; Capacitação; Educação a Distância; Abordagem Construtivista Public Management. Evasion. Training. Distance Learning. Constructivist Approach. Gestión Pública. La evasión. Entrenamiento. Educación a Distancia. Enfoque Constructivista. |
description |
Objective: We aimed to form a constructivist model that subsidizes the management of the Moodle site of training courses offered by the Virtual School of Public Administration of the State of Santa Catarina (SEA-SC), with regard to combating the evasion of registered students.Methodology / Approach: We adopted Multi-criteria Decision Support-Constructivist methodology (MDSC) to support the construction of the model based on the decision-makers’ perspective (School Director and SEA Administrator). For the selection of the theoretical contribution, we used the Knowledge Development Process-Constructivist (ProKnow-C). An epistemological constructivism approach was adopted.Originality / Relevance: In the current literature on distance training, there is a gap in the process to evaluate an evasion in these courses and, consequently, to aid the decision-making process of its managers and planners.Main results: Based on the knowledge generated by the managers, we found: (i) 13 aspects were considered necessary to evaluate the performance of the training courses, via the Moodle site, and for these, ordinal scales were constructed and their reference levels have been defined; (ii) the status quo in the 13 indicators of the ad hoc model was identified; (iii) the ‘Evasion Management’ area evidenced the need for improvement actions in these aspects: simultaneous tutorials and inscriptions in multiple courses; and (iv) some variances between the aspects (indicators) proposed in the literature and those considered relevant by managers; characteristic of investigations guided by the qualitative approach and constructivist epistemology.Theoretical / Methodological Contribution: This article presents the duality about the understanding of the process and the avoidance factors of the training courses between literature and empirical perception. We identified that conducting constructivist bases by considering the values, goals and perceptions of the context can result in a legitimate (model) instrument. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-10-04 |
dc.type.none.fl_str_mv |
|
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.uninove.br/riae/article/view/10876 10.5585/ijsm.v17i4.2656 |
url |
https://periodicos.uninove.br/riae/article/view/10876 |
identifier_str_mv |
10.5585/ijsm.v17i4.2656 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.uninove.br/riae/article/view/10876/5094 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2018 Iberoamerican Journal of Strategic Management info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2018 Iberoamerican Journal of Strategic Management |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Nove de Julho - UNINOVE |
publisher.none.fl_str_mv |
Universidade Nove de Julho - UNINOVE |
dc.source.none.fl_str_mv |
Revista Ibero-Americana de Estratégia; Vol 17, No 4 (2018): October/December; 90-110 Revista Ibero-Americana de Estratégia; Vol 17, No 4 (2018): October/December; 90-110 2176-0756 reponame:Revista Ibero Americana de Estratégia - RIAE instname:Revista Ibero-Americana de Estratégia (RIAE) instacron:RIEOEI |
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Revista Ibero-Americana de Estratégia (RIAE) |
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RIEOEI |
institution |
RIEOEI |
reponame_str |
Revista Ibero Americana de Estratégia - RIAE |
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Revista Ibero Americana de Estratégia - RIAE |
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Revista Ibero Americana de Estratégia - RIAE - Revista Ibero-Americana de Estratégia (RIAE) |
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||bennycosta@yahoo.com.br |
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