STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW
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Data de Publicação: | 2021 |
Outros Autores: | , , |
Tipo de documento: | preprint |
Idioma: | spa |
Título da fonte: | SciELO Preprints |
Texto Completo: | https://preprints.scielo.org/index.php/scielo/preprint/view/2796 |
Resumo: | As a result of the SARS-CoV-2 pandemic, there is greater interest in a line of study that demonstrates how the measurement of student satisfaction in virtual education has positive impacts on the university education. In this sense, this research has two main purposes: (a) to describe the conceptualization and typology of satisfaction in virtual education; and (b) to identify the benefits and conditions of these in the training of students. The method has used the PRISMA confession of literature reviews and the inquiries were collected from data sources such as SCOPUS, ERIC and EBSCO Discovery Service. In accordance with the results, a total of 50 international studies have been selected which content contributes to the scientific literature on the systematization of conceptual criteria to categorize types of satisfaction and also the limiting and predominant factors such as the roles of the student and the teacher, the virtual course, connectivity, technology and institutional management. In addition, the benefits obtained in the personal, professional and social aspects of students, which are observed, identified, recognized and incorporated. Finally, it showed the need to develop indicators that delve into each of the conditions to achieve satisfaction. |
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STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEWLA SATISFACCIÓN ESTUDIANTIL EN LA EDUCACIÓN VIRTUAL: UNA REVISIÓN SISTEMÁTICA INTERNACIONALSATISFAÇÃO DO ALUNO NA EDUCAÇÃO VIRTUAL: UMA REVISÃO SISTEMÁTICA INTERNACIONALQualidade educacionalestudante universitárioaprendizagem onlineserviço universitáriorevisão sistemáticaEducational Qualityuniversity studentonline learninguniversity servicesystematic reviewCalidad educativaestudiante universitarioaprendizaje en lineaservicio universitariorevisión sistemáticaAs a result of the SARS-CoV-2 pandemic, there is greater interest in a line of study that demonstrates how the measurement of student satisfaction in virtual education has positive impacts on the university education. In this sense, this research has two main purposes: (a) to describe the conceptualization and typology of satisfaction in virtual education; and (b) to identify the benefits and conditions of these in the training of students. The method has used the PRISMA confession of literature reviews and the inquiries were collected from data sources such as SCOPUS, ERIC and EBSCO Discovery Service. In accordance with the results, a total of 50 international studies have been selected which content contributes to the scientific literature on the systematization of conceptual criteria to categorize types of satisfaction and also the limiting and predominant factors such as the roles of the student and the teacher, the virtual course, connectivity, technology and institutional management. In addition, the benefits obtained in the personal, professional and social aspects of students, which are observed, identified, recognized and incorporated. Finally, it showed the need to develop indicators that delve into each of the conditions to achieve satisfaction.A raíz de la pandemia del SARS-CoV-2, se viene prestando mayor interés a una línea de estudio que demuestra cómo la medición de la satisfacción en la educación virtual tiene impactos positivos en la formación universitaria. En ese sentido, esta investigación presenta dos propósitos: (a) describir la conceptualización y tipología de la satisfacción en la educación virtual; y (b) identificar los beneficios y condiciones de estas en la instrucción. El método llevado a cabo, ha utilizado la declaración PRISMA de revisión sistemática y las pesquisas se recopilaron de fuentes de datos como Scopus, ERIC y EBSCO Discovery Service. En concordancia con los resultados, se ha seleccionado un total de 50 estudios internacionales, cuyo contenido aporta a la literatura científica en la sistematización de criterios conceptuales para categorizar tipos de satisfacción y también los factores condicionantes, limitantes y predominantes para la misma, como son los roles del estudiante y del profesor, el curso virtual, la conectividad, la tecnología y la gestión institucional. Además, se observan, identifican, reconocen e incorporan los beneficios obtenidos en los aspectos personales, profesionales y sociales del estudiantado. Finalmente, se expone la necesidad de desarrollar pesquisas que ahonden en cada una de las condiciones para alcanzar la satisfacción.Como resultado da pandemia SARS-CoV-2, maior interesse tem sido dado a uma linha de estudo que demonstra como a medição da satisfação na educação virtual tem impactos positivos na educação universitária. Nesse sentido, esta pesquisa tem dois objetivos: (a) descrever a conceituação e tipologia da satisfação na educação virtual; e (b) identificar os benefícios e condições destes na instrução. O método realizado utilizou a declaração PRISMA de revisão sistemática e as investigações foram recolhidas em fontes de dados como Scopus, ERIC e EBSCO Discovery Service. De acordo com os resultados, foram selecionados 50 estudos internacionais, cujo conteúdo contribui para a produção científica na sistematização de critérios conceituais para categorizar os tipos de satisfação e também os condicionantes, limitantes e predominantes para a mesma, como aluno e papéis do professor, o curso virtual, conectividade, tecnologia e gestão institucional. Além disso, os benefícios obtidos nos aspectos pessoais, profissionais e sociais do corpo discente são observados, identificados, reconhecidos e incorporados. Por fim, expõe-se a necessidade de desenvolver pesquisas que investiguem cada uma das condições para o alcance da satisfação.SciELO PreprintsSciELO PreprintsSciELO Preprints2021-08-13info:eu-repo/semantics/preprintinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://preprints.scielo.org/index.php/scielo/preprint/view/279610.1590/SciELOPreprints.2796spahttps://preprints.scielo.org/index.php/scielo/article/view/2796/4915Copyright (c) 2021 Renzo Fabrizzio Díaz Camacho, Jorge Leoncio Rivera Muñoz, Ivan Angel Encalada Díaz, Úrsula Isabel Romani Mirandahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessDíaz Camacho, Renzo FabrizzioRivera Muñoz, Jorge LeoncioEncalada Díaz, Ivan AngelRomani Miranda, Úrsula Isabelreponame:SciELO Preprintsinstname:SciELOinstacron:SCI2021-08-13T17:21:45Zoai:ops.preprints.scielo.org:preprint/2796Servidor de preprintshttps://preprints.scielo.org/index.php/scieloONGhttps://preprints.scielo.org/index.php/scielo/oaiscielo.submission@scielo.orgopendoar:2021-08-13T17:21:45SciELO Preprints - SciELOfalse |
dc.title.none.fl_str_mv |
STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW LA SATISFACCIÓN ESTUDIANTIL EN LA EDUCACIÓN VIRTUAL: UNA REVISIÓN SISTEMÁTICA INTERNACIONAL SATISFAÇÃO DO ALUNO NA EDUCAÇÃO VIRTUAL: UMA REVISÃO SISTEMÁTICA INTERNACIONAL |
title |
STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW |
spellingShingle |
STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW Díaz Camacho, Renzo Fabrizzio Qualidade educacional estudante universitário aprendizagem online serviço universitário revisão sistemática Educational Quality university student online learning university service systematic review Calidad educativa estudiante universitario aprendizaje en linea servicio universitario revisión sistemática |
title_short |
STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW |
title_full |
STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW |
title_fullStr |
STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW |
title_full_unstemmed |
STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW |
title_sort |
STUDENT SATISFACTION IN VIRTUAL EDUCATION: A INTERNATIONAL SYSTEMATIC REVIEW |
author |
Díaz Camacho, Renzo Fabrizzio |
author_facet |
Díaz Camacho, Renzo Fabrizzio Rivera Muñoz, Jorge Leoncio Encalada Díaz, Ivan Angel Romani Miranda, Úrsula Isabel |
author_role |
author |
author2 |
Rivera Muñoz, Jorge Leoncio Encalada Díaz, Ivan Angel Romani Miranda, Úrsula Isabel |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Díaz Camacho, Renzo Fabrizzio Rivera Muñoz, Jorge Leoncio Encalada Díaz, Ivan Angel Romani Miranda, Úrsula Isabel |
dc.subject.por.fl_str_mv |
Qualidade educacional estudante universitário aprendizagem online serviço universitário revisão sistemática Educational Quality university student online learning university service systematic review Calidad educativa estudiante universitario aprendizaje en linea servicio universitario revisión sistemática |
topic |
Qualidade educacional estudante universitário aprendizagem online serviço universitário revisão sistemática Educational Quality university student online learning university service systematic review Calidad educativa estudiante universitario aprendizaje en linea servicio universitario revisión sistemática |
description |
As a result of the SARS-CoV-2 pandemic, there is greater interest in a line of study that demonstrates how the measurement of student satisfaction in virtual education has positive impacts on the university education. In this sense, this research has two main purposes: (a) to describe the conceptualization and typology of satisfaction in virtual education; and (b) to identify the benefits and conditions of these in the training of students. The method has used the PRISMA confession of literature reviews and the inquiries were collected from data sources such as SCOPUS, ERIC and EBSCO Discovery Service. In accordance with the results, a total of 50 international studies have been selected which content contributes to the scientific literature on the systematization of conceptual criteria to categorize types of satisfaction and also the limiting and predominant factors such as the roles of the student and the teacher, the virtual course, connectivity, technology and institutional management. In addition, the benefits obtained in the personal, professional and social aspects of students, which are observed, identified, recognized and incorporated. Finally, it showed the need to develop indicators that delve into each of the conditions to achieve satisfaction. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-08-13 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/preprint info:eu-repo/semantics/publishedVersion |
format |
preprint |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://preprints.scielo.org/index.php/scielo/preprint/view/2796 10.1590/SciELOPreprints.2796 |
url |
https://preprints.scielo.org/index.php/scielo/preprint/view/2796 |
identifier_str_mv |
10.1590/SciELOPreprints.2796 |
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spa |
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spa |
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https://preprints.scielo.org/index.php/scielo/article/view/2796/4915 |
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https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
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https://creativecommons.org/licenses/by/4.0 |
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openAccess |
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SciELO Preprints SciELO Preprints SciELO Preprints |
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SciELO Preprints SciELO Preprints SciELO Preprints |
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