APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações do UNICENTRO |
Texto Completo: | http://tede.unicentro.br:8080/jspui/handle/jspui/1395 |
Resumo: | The environment corporate progress is based on a constant innovation and evolution. Therefore, organizational learning has been a central focus of individual competences to be developed by the managers in organizations. It is not different in the case of franchising. There was a quantitative increase in footwear franchising units in Guarapuava, city of southern center of Paraná, especially due the implementation of the first mall in the region, guiding the importance of this study. This perspective and the need to understand the skills of manager’s leads to the central question of the present study: how do the individual skills are demonstrated and developed by the managers who work in the franchising footwear sector of Guarapuava? This research has an descriptive and qualitative character by using a case study, whit the objective of understanding the manifestation of individual competences to be developed for the performance of the function of managers who work in franchising in the footwear sector in the Guarapuava-PR, based on the Theory of Social Learning. Data collection was carried out through semi-structured interviews applied to six managers in situ, as well by using the available literature. The content analysis technique was used to treat the data and it was possible verify the importance of the competence’s development by the managers through organizational learning, either through formal or informal practices used by each franchising. Reflections about observation, interaction and self-development were considered. It was observed the manifestation of individual competences occurs from the balance of the constructs presented that, integrated with the participative management of each franchising and the intention of keeping quality on all its franchised units. Finally, the learning through incentives from the entrepreneurs and their managers is a highlight, since allow to identified the important skills, such as, trust, flexibility, creativity, resilience, communication and recognition in a strategic and assertive, mainly by the work and effort of all organization. |
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Stefano, Silvio Robertohttp://lattes.cnpq.br/0852434853164544041.548.409-08http://lattes.cnpq.br/6327191885006686Avelar, Aracelis Cristiane de2021-02-26T13:39:10Z2020-05-05Avelar, Aracelis Cristiane de. APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS. 2020. 98 f. Dissertação (Programa de Pós-Graduação em Administração - Mestrado Profissional) - Universidade Estadual do Centro-Oeste, Guarapuava-PR.http://tede.unicentro.br:8080/jspui/handle/jspui/1395The environment corporate progress is based on a constant innovation and evolution. Therefore, organizational learning has been a central focus of individual competences to be developed by the managers in organizations. It is not different in the case of franchising. There was a quantitative increase in footwear franchising units in Guarapuava, city of southern center of Paraná, especially due the implementation of the first mall in the region, guiding the importance of this study. This perspective and the need to understand the skills of manager’s leads to the central question of the present study: how do the individual skills are demonstrated and developed by the managers who work in the franchising footwear sector of Guarapuava? This research has an descriptive and qualitative character by using a case study, whit the objective of understanding the manifestation of individual competences to be developed for the performance of the function of managers who work in franchising in the footwear sector in the Guarapuava-PR, based on the Theory of Social Learning. Data collection was carried out through semi-structured interviews applied to six managers in situ, as well by using the available literature. The content analysis technique was used to treat the data and it was possible verify the importance of the competence’s development by the managers through organizational learning, either through formal or informal practices used by each franchising. Reflections about observation, interaction and self-development were considered. It was observed the manifestation of individual competences occurs from the balance of the constructs presented that, integrated with the participative management of each franchising and the intention of keeping quality on all its franchised units. Finally, the learning through incentives from the entrepreneurs and their managers is a highlight, since allow to identified the important skills, such as, trust, flexibility, creativity, resilience, communication and recognition in a strategic and assertive, mainly by the work and effort of all organization.A ascensão do ambiente corporativo concebe a necessidade da evolução e da inovação a todo momento. Para tanto, a aprendizagem organizacional tem sido enfoque central na manifestação das competências individuais a serem desenvolvidas para o desempenho da função dos gestores nas organizações. No caso das franquias, não é diferente, houve um aumento quantitativo de unidades franqueadas no setor de calçados na cidade de Guarapuava, centro-sul do Paraná, decorrente da implantação do primeiro shopping varejista na região, norteando a relevância deste estudo. Tal perspectiva, aliada à necessidade de compreender as competências dos gestores do universo da pesquisa, justifica a questão central do presente estudo: Como ocorre a manifestação das competências individuais a serem desenvolvidas para o desempenho da função dos gestores que atuam nas franqueadas do setor de calçados da cidade de GuarapuavaPR? A natureza da pesquisa é descritiva, de cunho qualitativo, por meio de estudo de caso, com o objetivo de compreender a manifestação das competências individuais a serem desenvolvidas para o desempenho da função dos gestores que atuam nas franqueadas do setor de calçados da cidade de Guarapuava-PR, a partir da Teoria da Aprendizagem Social. Empregou-se a coleta de dados a partir de entrevistas semiestruturadas, aplicadas no ambiente natural de atuação dos seis gerentes pesquisados, bem como do levantamento da pesquisa bibliográfica, que fez parte da composição do referencial teórico apresentado. Para os dados coletados, utilizou-se a técnica de análise de conteúdo, conferindo, nos resultados, a importância do desenvolvimento das competências gerenciais, a partir da aprendizagem organizacional, por meio de práticas formais e/ou informais presentes na rotina de cada franqueado, abordando reflexões acerca da observação, interação e autodesenvolvimento. Dessa forma, conclui-se que a manifestação das competências individuais ocorre a partir do equilíbrio dos construtos apresentados que, integrados à gestão participativa de cada franquia, mantém a qualidade em todas as suas unidades franqueadas. Finalmente, o destaque fica por conta da relevância da aprendizagem por meio de estímulos, por parte dos empreendedores, aos seus gestores, permitindo a nitidez das competências identificadas, como a confiança e a flexibilidade, a criatividade, a resiliência, a comunicação e o reconhecimento num ambiente estratégico e assertivo, principalmente no reconhecimento do trabalho e do esforço de todos os envolvidosSubmitted by Fabiano Jucá (fjuca@unicentro.br) on 2021-02-26T13:39:10Z No. of bitstreams: 1 DISSERTAÇÃO - ARACELIS CRISTIANE AVELAR.pdf: 1080494 bytes, checksum: 11436fe7aa6c00a737905bda39d5d214 (MD5)Made available in DSpace on 2021-02-26T13:39:10Z (GMT). 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dc.title.por.fl_str_mv |
APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS |
title |
APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS |
spellingShingle |
APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS Avelar, Aracelis Cristiane de Aprendizagem Organizacional Competências Gerenciais Competências Individuais Unidades Franqueadas Estratégias Organizacionais Organizational Learning Management Skills Individual Skills Franchise Units Organizational Strategies CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS |
title_full |
APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS |
title_fullStr |
APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS |
title_full_unstemmed |
APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS |
title_sort |
APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS |
author |
Avelar, Aracelis Cristiane de |
author_facet |
Avelar, Aracelis Cristiane de |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Stefano, Silvio Roberto |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/0852434853164544 |
dc.contributor.authorID.fl_str_mv |
041.548.409-08 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/6327191885006686 |
dc.contributor.author.fl_str_mv |
Avelar, Aracelis Cristiane de |
contributor_str_mv |
Stefano, Silvio Roberto |
dc.subject.por.fl_str_mv |
Aprendizagem Organizacional Competências Gerenciais Competências Individuais Unidades Franqueadas Estratégias Organizacionais |
topic |
Aprendizagem Organizacional Competências Gerenciais Competências Individuais Unidades Franqueadas Estratégias Organizacionais Organizational Learning Management Skills Individual Skills Franchise Units Organizational Strategies CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
Organizational Learning Management Skills Individual Skills Franchise Units Organizational Strategies |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
The environment corporate progress is based on a constant innovation and evolution. Therefore, organizational learning has been a central focus of individual competences to be developed by the managers in organizations. It is not different in the case of franchising. There was a quantitative increase in footwear franchising units in Guarapuava, city of southern center of Paraná, especially due the implementation of the first mall in the region, guiding the importance of this study. This perspective and the need to understand the skills of manager’s leads to the central question of the present study: how do the individual skills are demonstrated and developed by the managers who work in the franchising footwear sector of Guarapuava? This research has an descriptive and qualitative character by using a case study, whit the objective of understanding the manifestation of individual competences to be developed for the performance of the function of managers who work in franchising in the footwear sector in the Guarapuava-PR, based on the Theory of Social Learning. Data collection was carried out through semi-structured interviews applied to six managers in situ, as well by using the available literature. The content analysis technique was used to treat the data and it was possible verify the importance of the competence’s development by the managers through organizational learning, either through formal or informal practices used by each franchising. Reflections about observation, interaction and self-development were considered. It was observed the manifestation of individual competences occurs from the balance of the constructs presented that, integrated with the participative management of each franchising and the intention of keeping quality on all its franchised units. Finally, the learning through incentives from the entrepreneurs and their managers is a highlight, since allow to identified the important skills, such as, trust, flexibility, creativity, resilience, communication and recognition in a strategic and assertive, mainly by the work and effort of all organization. |
publishDate |
2020 |
dc.date.issued.fl_str_mv |
2020-05-05 |
dc.date.accessioned.fl_str_mv |
2021-02-26T13:39:10Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
Avelar, Aracelis Cristiane de. APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS. 2020. 98 f. Dissertação (Programa de Pós-Graduação em Administração - Mestrado Profissional) - Universidade Estadual do Centro-Oeste, Guarapuava-PR. |
dc.identifier.uri.fl_str_mv |
http://tede.unicentro.br:8080/jspui/handle/jspui/1395 |
identifier_str_mv |
Avelar, Aracelis Cristiane de. APRENDIZAGEM ORGANIZACIONAL E COMPETÊNCIAS GERENCIAIS NAS UNIDADES FRANQUEADAS DO SETOR DE CALÇADOS. 2020. 98 f. Dissertação (Programa de Pós-Graduação em Administração - Mestrado Profissional) - Universidade Estadual do Centro-Oeste, Guarapuava-PR. |
url |
http://tede.unicentro.br:8080/jspui/handle/jspui/1395 |
dc.language.iso.fl_str_mv |
por |
language |
por |
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600 500 600 600 |
dc.relation.department.fl_str_mv |
7075899209408874201 |
dc.relation.cnpq.fl_str_mv |
8024035432632778221 |
dc.relation.sponsorship.fl_str_mv |
2075167498588264571 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
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application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Estadual do Centro-Oeste |
dc.publisher.program.fl_str_mv |
Programa de Pós-Graduação em Administração (Mestrado Profissional) |
dc.publisher.initials.fl_str_mv |
UNICENTRO |
dc.publisher.country.fl_str_mv |
Brasil |
dc.publisher.department.fl_str_mv |
Unicentro::Departamento de Administração |
publisher.none.fl_str_mv |
Universidade Estadual do Centro-Oeste |
dc.source.none.fl_str_mv |
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bitstream.checksumAlgorithm.fl_str_mv |
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repository.name.fl_str_mv |
Biblioteca Digital de Teses e Dissertações do UNICENTRO - Universidade Estadual do Centro-Oeste (UNICENTRO) |
repository.mail.fl_str_mv |
repositorio@unicentro.br||fabianoqueiroz@yahoo.com.br |
_version_ |
1811733820376875008 |