SIMPLIFIED PROPOSAL FOR ASSESSMENT OF QUALITY MANAGEMENT ON CLASS ENTITIES

• Autor(a) principal: Almeida, Damiana Machado de
• Data de Publicação: 2014
• Outros Autores: Costa, Vânia Medianeira Flores, Alves, Clarissa Peterini, Santos, Andressa Schaurich dos
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Brasileira de Contabilidade e Gestão
• Texto Completo: https://www.revistas.udesc.br/index.php/reavi/article/view/4403
• topic: Gestão da Qualidade; Modelo de Excelência; Entidades de Classe; Proposta Simplificada de Avaliação da Gestão da Qualidade; Qualidade; Quality Management; Excellence Model; Entities Class; Proposed Simplified Evaluation of Quality Managemnent; Quality; Gestión de la Calidad; Modelo de Excelencia; Entidades de Clase; Propuesta Simplificada de Evaluación de la Gestión de la Calidad

This article aims to propose a simplified model for assessing the mana that enables to measure and classify the different levels of manage ement of associations ent in order to help organizations improve their organizational performance. It was performed a literature search on the historical evolution of quality management using the eight criteria of the Excellence Model Management (MEG) of the National Quality Foundation (FNQ) - Leadership, Strategies and Plans, Customers, Society, Information and Knowledge, People, Processes and Outcomes. From the description of the quality and management for excellence presented a Proposed Simplified Evaluation of Quality Management in Class Entities, which aims to assist leaders in a systemicn vision necessary to manage this type of organization, as this is a instrume subsidies for decision making and provide input into a plan for organizational management.