Mobile web accessibility: identification of information access barriers on social network pages

• Autor(a) principal: Costa, Levi Cadmiel Amaral da
• Data de Publicação: 2021
• Outros Autores: Sousa, Marckson Roberto Ferreira de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Informação & Informação
• Texto Completo: https://ojs.uel.br/revistas/uel/index.php/informacao/article/view/41386
• topic: Informational accessibility; Mobile device; Social networks; Accesibilidad informativa; Dispositivo móvil; Redes sociales; Acessibilidade informacional; Dispositivo móvel; Redes sociais

Objective: In these terms, the objective of this investigation was to identify barriers to accessing mobile information from the initial pages of the social networks Facebook, Instagram and Twitter.Methodology: It is a research that adopts qualitative and quantitative aspects, being descriptive as to its objective. The data were collected using the automatic validator W3C MobileOK Checker, through which the level of mobile web accessibility of the evaluated pages was verified, as well as the barriers of access to information present in them.Results: It was possible to identify the existence of 14 barriers to accessing mobile information on the pages of the aforementioned social networks, which concern the improper specification of content dimensions, content made available in inappropriate formats, absence or excess of information, among other issues.Conclusions: It is concluded that the evaluated pages do not have an effective mobile web accessibility structure and that, therefore, it is necessary that the agents responsible for the development and maintenance of them pay more attention to the guidelines developed with the purpose of guaranteeing mobile web accessibility.