The knowledge economy and digitalinnovation in the financial sector

• Autor(a) principal: Silva, Elaine Drumond Pires e
• Data de Publicação: 2021
• Outros Autores: Pinheiro, Marta Macedo Kerr, Aguiar Filho, Armando Sérgio de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Informação & Informação
• Texto Completo: https://ojs.uel.br/revistas/uel/index.php/informacao/article/view/39178
• topic: Banks; Learning; Knowledge economy; Digital innovation; Bancos; Aprendizaje; Economía del conocimiento; Innovación digital; Bancos; Aprendizado; Economia do conhecimento; Inovação digital

Purpose of this article is based on the scientific literature, to provoke a reflection on how the organization can innovate and reinvent itself through learning, when it manages to integrate new knowledge, in an effective and orderly manner. Methodology: For the construction of this work, a literature review was carried out, addressing the constructs innovation system, knowledge economy, apprenticeship organizations and digital innovation in the financial sector. Results found show that in order to maintain sustainability in the digital market, traditional banks need to overcome obstacles such as: the absence of a culture of innovation; reduction of delivery time; and become agile. Conclusions: The market scenario implies the need for rapid learning, in which the people involved promote changes in the organization. External innovation and interaction with third-party companies have become important factors for obtaining competitive advantage and acquiring new knowledge.