Organizational intelligence: theoretical approach to its conception and centralized development

• Autor(a) principal: López, Sailys Uria
• Data de Publicação: 2019
• Outros Autores: Rodríguez-Cruz, Yunier
• Tipo de documento: Artigo
• Idioma: spa
• Título da fonte: Informação & Informação
• Texto Completo: https://ojs.uel.br/revistas/uel/index.php/informacao/article/view/28283
• topic: Organizational Intelligence; Information; Knowledge; Intelligence; Organizations; Inteligencia Organizacional; Información; Conocimiento; Inteligencia; Organizaciones; Inteligência Organizacional; Informação; Conhecimento; Inteligência; Organizações

Introduction: Organizational Intelligence (IO) is an organizational capacity that supports strategic decision-making. However, the diversity of associated terms and practices has had an impact on the application of multiple approaches with different components, processes and institutional factors. Objective: Correspondingly, this study aims to identify and clarify the theoretical and methodological bases that have influenced the development of the IO and its particular processes. Methodology: Documentary Analysis is used as the main research methods, and the content analysis allows identifying the theoretical principles and approaches that have characterized this capacity. Results: From the analysis of IO models and methodologies, the specific components of this capacity are identified, their articulation with the particular development processes: Technological Surveillance, Competitive Intelligence, Business Intelligence, Information Monitoring, as well as the various elements and factors to take into account for their development in organizations. Conclusions: The IO constitutes an organizational capacity that is developed from a set of specific processes and particular elements that without their adequate articulation, cannot obtain strategic advantages and accurate organizational decision processes.