The practice of Information Architecture in the scope of an Enterprise Content Management (ECM) project: a study case

• Autor(a) principal: Teixeira, Livia Marangon Duffles
• Data de Publicação: 2017
• Outros Autores: Aganette, Elisângela Cristina, Almeida, Mauricio Barcellos
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Informação & Informação
• Texto Completo: https://ojs.uel.br/revistas/uel/index.php/informacao/article/view/26642
• topic: Information Architecture; Information Professionals; Content Management System; Enterprise Content Management; ECM - Enterprise Content Management; Arquitectura de Información; Profesionales de Información; Sistema de Gestión de Contenido; Gestión de Contenido Corporativo; ECM - Enterprise Content Management; Arquitetura de Informação; Profissionais de Informação; Sistema de Gestão de Conteúdo; Gestão de Conteúdo Corporativo; ECM – Enterprise Content Management

Introduction: the paper describes an ECM project in the scope of a Brazilian power supply company called Cía Energética de Minas Gerais (CEMIG), during the period of construction of new facilities for energy distribution. Such construction involved different teams of CEMIG working along with teams of outsourced companies, which conferred to the endeavor a complex character insofar as the multitude of convoluted activities involving various actors and roles. Objective: in order to manage the informational resources in a centralized way, the project concentrated in controlling deadlines and flows of document´s approval, since the phase of the engineering project design until the conclusion of the construction. Methodology: the methodology was grounded in essentials of Information Architecture (IA) discipline, using punctual, categorized and organized surveys, which guide the development of a module of an ECM tool to meet the requirements. Results: the present paper, in addition to describe a study case of the ECM project, attests the relevant role of information professionals as a hallmark in IA based projects. Conclusions: it is clear from our findings the suitability of our methodological and professional choices, in addition to the proper results obtained with the use of the developed ECM tool.