Consulta de Enfermagem à pessoa com doença cardiovascular: valorizando as habilidades empáticas

• Autor(a) principal: Moreira, Diego da Silva
• Data de Publicação: 2018
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/11179
• topic: Ambulatory care; Cardiovascular nursing; Empathy; Assistência ambulatorial; Enfermagem cardiovascular; Empatia; CNPQ::CIENCIAS DA SAUDE::ENFERMAGEM

The study is integrated into the research "Knowledge and creative practices in health: broadening the frontiers of knowledge", CAAE 50683415.2.3001.5279. Its objective is the valuation of the empathic skills in the Nursing Consultation to the person who lives cardiovascular disease. The following question of study was defined: The Nursing Consultation model based on the Multidimensional Empathy Theory, adopted in the Cardiology outpatient clinic, is understood by users as a space of care, reception and resignification of the way to deal with cardiovascular disease and events of life? It has the following objectives: Describe the different dimensions of Nursing Care that compose the Nursing Consultation in the Cardiology outpatient clinic; to identify the presence of empathic skills in the Nursing Consultation based on Multidimensional Empathy Theory; analyze how empathic abilities are understood by people with cardiovascular disease; to describe the motivations of the users for frequency and continuity of the Nursing Consultations in the Cardiology Outpatient Clinic; to discuss the contributions of the Nursing Consultation to the health of people with cardiovascular disease from their perspective. This is a qualitative and descriptive study. The scenario was an outpatient clinic of Cardiology of a Polyclinic linked to a Public University, located in the Municipality of Rio de Janeiro. Participants were 14 people living with cardiovascular disease based on established inclusion criteria. Data collection was done through the Focal Group. For data treatment, we used the content analysis outlined by Bardin and the categories emerged: The person besides his cardiovascular disease: the different integrating dimensions of the human being to be observed during the Nursing Consultation; The Empathic Process; Contributions of the Nursing Consultation from the perspective of the people served. The results showed that the Nursing Consultation reaches the four integrating dimensions of the human being: emotional, socioeconomic, spiritual and physical; that for a better interpersonal relationship with the person served, the Nurse must possess empathic cognitive, behavioral and affective skills. It also showed that despite the physical, geographical and violence difficulties, the participants come to the consultation, maintaining continuity and frequency, because they feel welcomed and understood by the Nurse, in addition to having their feelings, thoughts and perspectives recognized and validated. It is concluded that it is possible to use the Nursing Consultation based on multidimensional empathy as a comprehensive care technology for the person, so it can be a strategy to be adopted in other outpatient clinics of the Polyclinic in question, which will occur to qualify the care of nursing.