Profissionais de enfermagem vítimas de assédio moral ou humilhação no trabalho: análise de relatos verbais

• Autor(a) principal: Fassarella, Cíntia Silva
• Data de Publicação: 2007
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/14884
• topic: Moral harassment; Nursing professionals; Analysis of oral report; Assédio moral; Profissionais de enfermagem; Análise de relato verbal; Relações humanas Enfermagem Políticas públicas; Assédio Aspectos morais e éticos; Enfermeiros Comunicação interpessoal; CNPQ::CIENCIAS DA SAUDE::ENFERMAGEM

The objective of this research was to analyze the content of the oral reports of nursing professionals subjected to moral harassment while exercising their working activities. For that purpose, a previously selected sample of 31 nursing professionals was used, all of them active in health units, both public and private. This sample was extracted from a universe of 3.498 professionals of different background from several Brazilian States. The instrument for data collection used in this quanti-qualitative research was the specific questionnaire on moral harassment kindly granted by the researcher Margarida Maria Silveira Barreto and made up by 48 open and closed questions. Components of this instrument include the characterization of the participants and the identification of specific situations of moral harassment and factors related to the company, the organization and communication at work. The handling of the statistical data was accomplished with the support of McNemar qui-square test, and the qualitative data were obtained on the basis of oral reports organized according to the categories of answers from the participants. Quantitative results of the research showed significant differences between nurses and nurses aides with respect to favorability relating to the somewhat unclear objectives in work organization. The quantitative analysis of the data showed three results, three categories of answers: Hierarchy and Power Relation; Work Organization; and Communication at Work. With the results of the research in hand, the goal is to contribute to the improvement of working conditions, so as to minimize episodes of psychological humiliation or moral harassment in nursing working environment. Against this background, it is important to strengthen studies on moral harassment taking into account the adoption of specific legislation and the development of public policies to struggle against this practice in the nursing profession. The aim of this study is to contribute to the development of future public policies, in order to avoid harmful consequences to the worker, to the work itself and to society in general, since the fight against moral harassment needs to be intensified through a multidisciplinary approach with the participation of all sectors of society.