Acolhimento, redes sociais e produção do cuidado na Atenção Básica

• Autor(a) principal: Silva, Tarciso Feijó da
• Data de Publicação: 2019
• Tipo de documento: Tese
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/11115
• topic: Reception; Primary Health Care; Care production; Social networks; Acolhimento; Atenção Básica em Saúde; Produção do cuidado; Redes sociais; CNPQ::CIENCIAS DA SAUDE::ENFERMAGEM

This study has as its object the welcoming, social networks and production of care in Primary Health Care (ABS). Objective: To analyze reception from the perspective of care production in a Primary Health Care unit in the city of Rio de Janeiro. Methodology: Descriptive study with a qualitative and quantitative approach outlined by the systematic observation of the structural, relational and prescriptive aspects of the field, and analysis from the reception of the actors' relations in a care production perspective. Data were analyzed through Social Network Analysis (ARS), using Ucinet and Netdraw software that allowed the construction of the sociogram and the generation of centrality measures of the actors, being discussed in light of Pierre Bourdieu's theory. Results: Looking at ABS allowed us to re-signify it as a field, and it can be observed that it is shaped by rules that guide it and give meaning to its existence. In addition to the norms that dictate how the field should work and how the actors should act, different ways of perceiving and using the host were observed, which did not emerge through systematic observation as a health surveillance strategy for care production. . The ARS allowed us to understand how the relationships between the actors conform through the reception. The position of proximity of medical professionals and nurses of other professionals registers greater prestige and authority of these professions, compared to other professions in the field. The nursing technicians for their responsibility regarding the technical activities and the important role in the reception, since all demands are directed to them, appear in the highlighted network. As for the exported metrics, the density one was low, which indicates that not all actors are in direct contact with each other, exchanging information or any kind of resources, making the network uncohesive. In turn, all actors with the highest degree of centrality, proximity and intermediation are of higher level, except for nursing technicians. The portrayal of the relationship of the actors from the reception reiterates the findings of systematic observation, elucidating a logic of care production, which focuses on punctual care and problem solving. Conclusion: The results obtained by systematic observation and ARS were confluent. The fact of being welcomed by the observed and portrayed in the sociogram is configured as an access regulator and support device for risk classification and meeting spontaneous demand, implies rethinking rules, processes and the actions of actors in the field. The latter is revealed in the attitude, attitude and decision-making of the actors that permeated by the habitus and with the different capitals they possess could make the reception a potent health surveillance strategy for care production.