Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng por |
Título da fonte: | Organizações & Sociedade (Online) |
Texto Completo: | https://periodicos.ufba.br/index.php/revistaoes/article/view/31826 |
Resumo: | Transformative Consumer Research (TCR) has emerged to fill the gaps and overcome fragmentation in the field of consumer research in the well-being domain. This movement gave rise to Transformative Service Research (TSR), which is aimed at identifying and evaluating the well-being effects arising from the services. The objective of this paper was to map the scientific production on TCR and TSR, based on a bibliometric analysis and a content analysis of a sample consisting of 114 studies available in the Scopus, SciELO and SPELL databases. Our study offers a map of the most productive journals and authors, the most impactful studies and an analysis of thematic categories and some network analyses. The results show a slight increase in the interest on the topic, which indicates the need for intensified research in the field, especially focused on areas of study such as economic vulnerability, obesity, alcohol and drug consumption, individuals with physical disabilities, environmental practices, and adoption of sustainable strategies, technology and social services. In the Brazilian context, we identified the need to disseminate the themes in the academic field, that is, postgraduate programs in marketing area, scientific journals and conferences. Finally, our study is considered a call for a change in the perspectives of researchers and journal reviewers in the field of consumer studies. |
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Analysis of Scientific Production on Transformative Consumer Research and Transformative Service ResearchAnálise da Produção Científica sobre Transformative Consumer Research e Transformative Service Researchtransformative consumer researchtransformative service researchanálise bibliométrica.transformative consumer researchtransformative service researchbibliometric analysis.Transformative Consumer Research (TCR) has emerged to fill the gaps and overcome fragmentation in the field of consumer research in the well-being domain. This movement gave rise to Transformative Service Research (TSR), which is aimed at identifying and evaluating the well-being effects arising from the services. The objective of this paper was to map the scientific production on TCR and TSR, based on a bibliometric analysis and a content analysis of a sample consisting of 114 studies available in the Scopus, SciELO and SPELL databases. Our study offers a map of the most productive journals and authors, the most impactful studies and an analysis of thematic categories and some network analyses. The results show a slight increase in the interest on the topic, which indicates the need for intensified research in the field, especially focused on areas of study such as economic vulnerability, obesity, alcohol and drug consumption, individuals with physical disabilities, environmental practices, and adoption of sustainable strategies, technology and social services. In the Brazilian context, we identified the need to disseminate the themes in the academic field, that is, postgraduate programs in marketing area, scientific journals and conferences. Finally, our study is considered a call for a change in the perspectives of researchers and journal reviewers in the field of consumer studies.A Transformative Consumer Research (TCR) surgiu para preencher as lacunas e superar a fragmentação no campo da pesquisa em consumo no domínio do bem-estar. Este movimento deu origem à Transformative Service Research (TSR), estudos dedicados a identificar e avaliar os efeitos de bem-estar advindos dos serviços. O objetivo do presente trabalho foi mapear a produção científica sobre TCR e TSR, a partir de uma análise bibliométrica e uma análise de conteúdo de uma amostra de 114 artigos disponibilizados nas bases de dados Scopus, SciELO e SPELL. O estudo oferece um mapeamento dos periódicos e autores mais produtivos, das obras de maior impacto, além da análise das categorias temáticas e análises de redes. Os resultados mostram um discreto crescimento no interesse sobre o tema, o que indica a necessidade de intensificação de pesquisas no campo, voltadas principalmente a áreas de estudo tais como vulnerabilidade econômica, obesidade, consumo de álcool e drogas, indivíduos com deficiência física, práticas ambientais, adoção de estratégias sustentáveis, tecnologia e serviço social. No contexto brasileiro, identifica-se a necessidade de difundir o tema no âmbito acadêmico, ou seja, em programas de pós-graduação na área de marketing, revistas e eventos científicos. Em última análise, este trabalho é considerado um chamado a uma mudança nas perspectivas dos pesquisadores e avaliadores de periódicos em TCR e TSR.Núcleo de Pós-graduação em Administração, Escola de Administração, UFBA2021-04-26info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://periodicos.ufba.br/index.php/revistaoes/article/view/31826Organizações & Sociedade; Vol. 28 No. 96 (2021)Organizações & Sociedade; v. 28 n. 96 (2021)1984-92301413-585Xreponame:Organizações & Sociedade (Online)instname:Universidade Federal da Bahia (UFBA)instacron:UFBAengporhttps://periodicos.ufba.br/index.php/revistaoes/article/view/31826/24525https://periodicos.ufba.br/index.php/revistaoes/article/view/31826/24526Copyright (c) 2021 Organizações & Sociedadeinfo:eu-repo/semantics/openAccessGomes Neto, Manoel BastosNascimento Silva, Lucas EmmanuelLima, Sérgio Henrique de OliveiraGrangeiro, Rebeca da Rocha2021-05-04T11:51:22Zoai:ojs.periodicos.ufba.br:article/31826Revistahttp://www.revistaoes.ufba.br/PUBhttps://old.scielo.br/oai/scielo-oai.phpcandidab@ufba.br||revistaoes@ufba.br1984-92301413-585Xopendoar:2021-05-04T11:51:22Organizações & Sociedade (Online) - Universidade Federal da Bahia (UFBA)false |
dc.title.none.fl_str_mv |
Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research Análise da Produção Científica sobre Transformative Consumer Research e Transformative Service Research |
title |
Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research |
spellingShingle |
Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research Gomes Neto, Manoel Bastos transformative consumer research transformative service research análise bibliométrica. transformative consumer research transformative service research bibliometric analysis. |
title_short |
Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research |
title_full |
Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research |
title_fullStr |
Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research |
title_full_unstemmed |
Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research |
title_sort |
Analysis of Scientific Production on Transformative Consumer Research and Transformative Service Research |
author |
Gomes Neto, Manoel Bastos |
author_facet |
Gomes Neto, Manoel Bastos Nascimento Silva, Lucas Emmanuel Lima, Sérgio Henrique de Oliveira Grangeiro, Rebeca da Rocha |
author_role |
author |
author2 |
Nascimento Silva, Lucas Emmanuel Lima, Sérgio Henrique de Oliveira Grangeiro, Rebeca da Rocha |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Gomes Neto, Manoel Bastos Nascimento Silva, Lucas Emmanuel Lima, Sérgio Henrique de Oliveira Grangeiro, Rebeca da Rocha |
dc.subject.por.fl_str_mv |
transformative consumer research transformative service research análise bibliométrica. transformative consumer research transformative service research bibliometric analysis. |
topic |
transformative consumer research transformative service research análise bibliométrica. transformative consumer research transformative service research bibliometric analysis. |
description |
Transformative Consumer Research (TCR) has emerged to fill the gaps and overcome fragmentation in the field of consumer research in the well-being domain. This movement gave rise to Transformative Service Research (TSR), which is aimed at identifying and evaluating the well-being effects arising from the services. The objective of this paper was to map the scientific production on TCR and TSR, based on a bibliometric analysis and a content analysis of a sample consisting of 114 studies available in the Scopus, SciELO and SPELL databases. Our study offers a map of the most productive journals and authors, the most impactful studies and an analysis of thematic categories and some network analyses. The results show a slight increase in the interest on the topic, which indicates the need for intensified research in the field, especially focused on areas of study such as economic vulnerability, obesity, alcohol and drug consumption, individuals with physical disabilities, environmental practices, and adoption of sustainable strategies, technology and social services. In the Brazilian context, we identified the need to disseminate the themes in the academic field, that is, postgraduate programs in marketing area, scientific journals and conferences. Finally, our study is considered a call for a change in the perspectives of researchers and journal reviewers in the field of consumer studies. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-04-26 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.ufba.br/index.php/revistaoes/article/view/31826 |
url |
https://periodicos.ufba.br/index.php/revistaoes/article/view/31826 |
dc.language.iso.fl_str_mv |
eng por |
language |
eng por |
dc.relation.none.fl_str_mv |
https://periodicos.ufba.br/index.php/revistaoes/article/view/31826/24525 https://periodicos.ufba.br/index.php/revistaoes/article/view/31826/24526 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2021 Organizações & Sociedade info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2021 Organizações & Sociedade |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
Núcleo de Pós-graduação em Administração, Escola de Administração, UFBA |
publisher.none.fl_str_mv |
Núcleo de Pós-graduação em Administração, Escola de Administração, UFBA |
dc.source.none.fl_str_mv |
Organizações & Sociedade; Vol. 28 No. 96 (2021) Organizações & Sociedade; v. 28 n. 96 (2021) 1984-9230 1413-585X reponame:Organizações & Sociedade (Online) instname:Universidade Federal da Bahia (UFBA) instacron:UFBA |
instname_str |
Universidade Federal da Bahia (UFBA) |
instacron_str |
UFBA |
institution |
UFBA |
reponame_str |
Organizações & Sociedade (Online) |
collection |
Organizações & Sociedade (Online) |
repository.name.fl_str_mv |
Organizações & Sociedade (Online) - Universidade Federal da Bahia (UFBA) |
repository.mail.fl_str_mv |
candidab@ufba.br||revistaoes@ufba.br |
_version_ |
1799698971033075712 |