Identificação do relacionamento entre melhoria contínua e a aprendizagem organizacional na indústria de linha branca dos níveis 1º e 2º da cadeia produtiva

• Autor(a) principal: Rodrigues, Francisco Wescley Florencio
• Data de Publicação: 2016
• Outros Autores: Carneiro, João Welliandre Carneiro, Freitas, Silvia Maria de, Nunes, Fernando Ribeiro de Melo, Turrioni, João Batista, Rodrigues, Maxweel Veras
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Institucional da Universidade Federal do Ceará (UFC)
• Texto Completo: http://www.repositorio.ufc.br/handle/riufc/41487
• topic: Maturidade; Melhoria Contínua; Aprendizagem Organizacional; Indústria de Linha Branca; Cadeia Produtiva

This paper aims to identify existing relations between continuous improvement and organizational learning in industries. A qualitative research was applied to three companies of the electro domestic production supply chain, final producer, supplier and its supplier. Two questionnaires were applied to the three companies, questioning employees in leading functions, production, quality and engineering. A semi structured questionnaire having open and closed questions, pursued to identify organizational abilities to the continuous improvement, characterizing the organization in reference to the Quality Management System, evidencing the different processes of organizational learning. A structured questionnaire having closed questions, measured in which of the 5 organizational maturity in continuous improvement levels each company was positioned, detailing abilities and constructive behaviors. Conclusion: maturity in continuous improvement has positive ties with the organizational learning. Companies with good practices in organizational learning have better levels of maturity in continuous improvement.