Comportamento de cidadania organizacional dos estudantes de administração

• Autor(a) principal: Moreira, Luana Isabele Olimpio
• Data de Publicação: 2021
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da Universidade Federal do Ceará (UFC)
• Texto Completo: http://www.repositorio.ufc.br/handle/riufc/66714
• topic: Comportamento de Cidadania Organizacional; Administração; Alunos

This study aims to analyze the perception of organizational citizenship behavior of Administration students in their work environment. To achieve the proposed objective, this study uses a quantitative, descriptive and explanatory approach. For data collection, an online questionnaire divided into two parts was applied: Sociodemographic and Professional Data; and Organizational Citizenship Behavior Scale (OCBS) by Bastos, Siqueira and Gomes (2014), answered by 258 Administration students from public and private Universities/Faculties in Fortaleza/CE, who are already introduced to the job market. The collected data were analyzed using SPSS 22.0 software and involved descriptive analysis, test of means, standard deviation, Cronbach's Alpha and correlations between dimensions. The results found suggest that the factor with the highest frequency of Organizational Citizenship Behavior was Cooperation with Co-workers, confirming the predominance already found in previous studies that also used OCBS in the Brazilian context. As a contribution, the research can collaborate for the academic and organizational scope, for studies related to the OCB, in the area of Administration, when analyzing the perception of future managers in the work environment.