Risk Management in Public Service Contracts Involving Labor

• Autor(a) principal: de Oliveira Faria, Alexandra
• Data de Publicação: 2024
• Outros Autores: dos Reis Carraro , Edilane, Rébula de Oliveira , Ualison, Medeiros Schocair , Marília, Gonçalves do Amaral , Marcelo
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista de Administração, Sociedade e Inovação
• Texto Completo: https://www.rasi.vr.uff.br/index.php/rasi/article/view/875
• topic: Administração Pública; Terceirização; Execução Contratual; Risco; Gestão de Contratos; ADMINISTRAÇÃO; Gestão de contratos; Risco; Public Administration; Outsourcing; Contractual Execution; Risk; Contractual management; administration; Contract management; Risk

In a scenario of change, the modernization of service management has led organizations to delegate secondary activities to third parties to achieve greater efficiency and focus on their core business. In the public sector, the demand for efficiency and transparency in allocating public resources stands out, besides the issue of managing the associated risks, challenges that deserve study and efforts toward a better understanding. This research analyzes the processes of contracting services with the assignment of labor, assessing the risks during contract management, based on the case of the Federal Institute of the Southeast of Minas Gerais. With an applied nature, the study proposes developing a model for registering and monitoring events to help managers during contract management. It combined literature review techniques, surveys, interviews, discourse analysis and descriptive statistics. The study highlights the need to train technical and administrative staff involved in contracts and proposes a managerial procedure. The proposal presents an original perspective for the institution, which must comply with legal requirements during contract management. Furthermore, considering the panorama of legal requirements in federal public educational institutions there is the possibility of replicating the techniques and approaches for use in administrative processes in public management.