Risk Management in Public Service Contracts Involving Labor
Autor(a) principal: | |
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Data de Publicação: | 2024 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista de Administração, Sociedade e Inovação |
Texto Completo: | https://www.rasi.vr.uff.br/index.php/rasi/article/view/875 |
Resumo: | In a scenario of change, the modernization of service management has led organizations to delegate secondary activities to third parties to achieve greater efficiency and focus on their core business. In the public sector, the demand for efficiency and transparency in allocating public resources stands out, besides the issue of managing the associated risks, challenges that deserve study and efforts toward a better understanding. This research analyzes the processes of contracting services with the assignment of labor, assessing the risks during contract management, based on the case of the Federal Institute of the Southeast of Minas Gerais. With an applied nature, the study proposes developing a model for registering and monitoring events to help managers during contract management. It combined literature review techniques, surveys, interviews, discourse analysis and descriptive statistics. The study highlights the need to train technical and administrative staff involved in contracts and proposes a managerial procedure. The proposal presents an original perspective for the institution, which must comply with legal requirements during contract management. Furthermore, considering the panorama of legal requirements in federal public educational institutions there is the possibility of replicating the techniques and approaches for use in administrative processes in public management. |
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Risk Management in Public Service Contracts Involving LaborGestão de Riscos em Contratos de Serviços Com Cessão de Mão de Obra no Serviço PúblicoAdministração PúblicaTerceirizaçãoExecução ContratualRiscoGestão de ContratosADMINISTRAÇÃOGestão de contratosRiscoPublic AdministrationOutsourcingContractual ExecutionRiskContractual managementadministrationContract managementRiskIn a scenario of change, the modernization of service management has led organizations to delegate secondary activities to third parties to achieve greater efficiency and focus on their core business. In the public sector, the demand for efficiency and transparency in allocating public resources stands out, besides the issue of managing the associated risks, challenges that deserve study and efforts toward a better understanding. This research analyzes the processes of contracting services with the assignment of labor, assessing the risks during contract management, based on the case of the Federal Institute of the Southeast of Minas Gerais. With an applied nature, the study proposes developing a model for registering and monitoring events to help managers during contract management. It combined literature review techniques, surveys, interviews, discourse analysis and descriptive statistics. The study highlights the need to train technical and administrative staff involved in contracts and proposes a managerial procedure. The proposal presents an original perspective for the institution, which must comply with legal requirements during contract management. Furthermore, considering the panorama of legal requirements in federal public educational institutions there is the possibility of replicating the techniques and approaches for use in administrative processes in public management. Em um cenário de mudanças, a modernização na gestão dos serviços tem levado as organizações a delegarem atividades secundárias para terceiros de modo a alcançar maior eficiência, focando no seu negócio principal. No setor público, destaca-se a demanda por eficiência e transparência na alocação de recursos públicos, além da questão da gestão dos riscos associados, desafios que merecem estudos e esforços em prol de um melhor entendimento. Esta pesquisa analisa os processos de contratação de serviços com cessão de mão de obra, avaliando os riscos durante a gestão contratual, a partir do caso do Instituto Federal do Sudeste de Minhas Gerais. Com natureza aplicada o estudo propõe o desenvolvimento de um modelo de registro e acompanhamento dos eventos que subsidie os gestores durante a gestão do contrato. Combinou-se técnicas de revisão de literatura, enquete, entrevistas, análise de discurso e estatística descritiva. O trabalho sinaliza a necessidade de capacitação dos servidores técnico-administrativos envolvidos com contratos e propõe um procedimento gerencial. A proposta apresenta um viés original para a instituição que tem a obrigação de atender aos requisitos legais durante a gestão contratual. Ademais, considerando o panorama das exigências legais nas instituições públicas federais de ensino, há a possibilidade de replicação das técnicas e abordagens para utilização em processos administrativos da gestão pública.Universidade Federal Fluminense, Programa de Pós-graduação em Administração (Fluminense Federal University, Master Program in Management)2024-01-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer reviewedAvaliado pelos paresapplication/pdfhttps://www.rasi.vr.uff.br/index.php/rasi/article/view/87510.20401/rasi.10.1.875Review of Administration, Society and Innovation; Vol. 10 No. 1 (2024): Vol. 10, n. 1, 2024; 59-79Revista de Administração, Sociedade e Inovação; v. 10 n. 1 (2024): Jan./Abr., 2024; 59-792447-8156reponame:Revista de Administração, Sociedade e Inovaçãoinstname:Universidade Federal Fluminense (UFF)instacron:UFFporhttps://www.rasi.vr.uff.br/index.php/rasi/article/view/875/203Copyright (c) 2024 Revista de Administração, Sociedade e Inovaçãohttp://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessde Oliveira Faria, Alexandrados Reis Carraro , EdilaneRébula de Oliveira , UalisonMedeiros Schocair , MaríliaGonçalves do Amaral , Marcelo2024-01-23T14:46:28Zoai:ojs.192.168.8.15:article/875Revistahttps://www.rasi.vr.uff.br/index.php/rasiPUBhttps://www.rasi.vr.uff.br/index.php/rasi/oaiperiodico.rasi@gmail.com || marciomabdalla@gmail.com10.204012447-81562447-8156opendoar:2024-01-23T14:46:28Revista de Administração, Sociedade e Inovação - Universidade Federal Fluminense (UFF)false |
dc.title.none.fl_str_mv |
Risk Management in Public Service Contracts Involving Labor Gestão de Riscos em Contratos de Serviços Com Cessão de Mão de Obra no Serviço Público |
title |
Risk Management in Public Service Contracts Involving Labor |
spellingShingle |
Risk Management in Public Service Contracts Involving Labor de Oliveira Faria, Alexandra Administração Pública Terceirização Execução Contratual Risco Gestão de Contratos ADMINISTRAÇÃO Gestão de contratos Risco Public Administration Outsourcing Contractual Execution Risk Contractual management administration Contract management Risk |
title_short |
Risk Management in Public Service Contracts Involving Labor |
title_full |
Risk Management in Public Service Contracts Involving Labor |
title_fullStr |
Risk Management in Public Service Contracts Involving Labor |
title_full_unstemmed |
Risk Management in Public Service Contracts Involving Labor |
title_sort |
Risk Management in Public Service Contracts Involving Labor |
author |
de Oliveira Faria, Alexandra |
author_facet |
de Oliveira Faria, Alexandra dos Reis Carraro , Edilane Rébula de Oliveira , Ualison Medeiros Schocair , Marília Gonçalves do Amaral , Marcelo |
author_role |
author |
author2 |
dos Reis Carraro , Edilane Rébula de Oliveira , Ualison Medeiros Schocair , Marília Gonçalves do Amaral , Marcelo |
author2_role |
author author author author |
dc.contributor.author.fl_str_mv |
de Oliveira Faria, Alexandra dos Reis Carraro , Edilane Rébula de Oliveira , Ualison Medeiros Schocair , Marília Gonçalves do Amaral , Marcelo |
dc.subject.por.fl_str_mv |
Administração Pública Terceirização Execução Contratual Risco Gestão de Contratos ADMINISTRAÇÃO Gestão de contratos Risco Public Administration Outsourcing Contractual Execution Risk Contractual management administration Contract management Risk |
topic |
Administração Pública Terceirização Execução Contratual Risco Gestão de Contratos ADMINISTRAÇÃO Gestão de contratos Risco Public Administration Outsourcing Contractual Execution Risk Contractual management administration Contract management Risk |
description |
In a scenario of change, the modernization of service management has led organizations to delegate secondary activities to third parties to achieve greater efficiency and focus on their core business. In the public sector, the demand for efficiency and transparency in allocating public resources stands out, besides the issue of managing the associated risks, challenges that deserve study and efforts toward a better understanding. This research analyzes the processes of contracting services with the assignment of labor, assessing the risks during contract management, based on the case of the Federal Institute of the Southeast of Minas Gerais. With an applied nature, the study proposes developing a model for registering and monitoring events to help managers during contract management. It combined literature review techniques, surveys, interviews, discourse analysis and descriptive statistics. The study highlights the need to train technical and administrative staff involved in contracts and proposes a managerial procedure. The proposal presents an original perspective for the institution, which must comply with legal requirements during contract management. Furthermore, considering the panorama of legal requirements in federal public educational institutions there is the possibility of replicating the techniques and approaches for use in administrative processes in public management. |
publishDate |
2024 |
dc.date.none.fl_str_mv |
2024-01-23 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer reviewed Avaliado pelos pares |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.rasi.vr.uff.br/index.php/rasi/article/view/875 10.20401/rasi.10.1.875 |
url |
https://www.rasi.vr.uff.br/index.php/rasi/article/view/875 |
identifier_str_mv |
10.20401/rasi.10.1.875 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://www.rasi.vr.uff.br/index.php/rasi/article/view/875/203 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2024 Revista de Administração, Sociedade e Inovação http://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2024 Revista de Administração, Sociedade e Inovação http://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal Fluminense, Programa de Pós-graduação em Administração (Fluminense Federal University, Master Program in Management) |
publisher.none.fl_str_mv |
Universidade Federal Fluminense, Programa de Pós-graduação em Administração (Fluminense Federal University, Master Program in Management) |
dc.source.none.fl_str_mv |
Review of Administration, Society and Innovation; Vol. 10 No. 1 (2024): Vol. 10, n. 1, 2024; 59-79 Revista de Administração, Sociedade e Inovação; v. 10 n. 1 (2024): Jan./Abr., 2024; 59-79 2447-8156 reponame:Revista de Administração, Sociedade e Inovação instname:Universidade Federal Fluminense (UFF) instacron:UFF |
instname_str |
Universidade Federal Fluminense (UFF) |
instacron_str |
UFF |
institution |
UFF |
reponame_str |
Revista de Administração, Sociedade e Inovação |
collection |
Revista de Administração, Sociedade e Inovação |
repository.name.fl_str_mv |
Revista de Administração, Sociedade e Inovação - Universidade Federal Fluminense (UFF) |
repository.mail.fl_str_mv |
periodico.rasi@gmail.com || marciomabdalla@gmail.com |
_version_ |
1798325248722993152 |