Document management and processing of processes in public administration, using the electronic information system: a case study at the Federal University of Viçosa

• Autor(a) principal: Silva, Leandro Gonçalves
• Data de Publicação: 2020
• Outros Autores: Souza, Rosália Beber de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Múltiplos Olhares em Ciência da Informação
• Texto Completo: https://periodicos.ufmg.br/index.php/moci/article/view/25838
• topic: Sistema Eletrônico de Informações; Gestão de documentos; Prcessos eletrônicos; Electronic Information System; Document management; Electronic process

The Electronic Information System is currently the main tool that the public administration uses to manage documents and process cases. The system was developed by the Federal Regional Court of the fourth region and is the main product of the National Electronic Process project, which enables an electronic process infrastructure and promotes the modernization of public management. Through SEI it is possible to create, sign, process and manage the entire documentary mass remotely, generating efficiency and promoting the publicity of procedural acts. In this context, the present study had as main objective to analyze the main contributions, risks and limitations of the use of the CES in the management of documents and processing of processes in the Federal University of Viçosa - UFV. To this end, a case study was carried out with the CES Management and Monitoring Committee at the institution, through interviews and documentary surveys, obtaining a satisfactory analysis of the intended objective. From this, it is concluded that the system contributes significantly to the economy of resources and the efficiency of public service in the institution. In relation to risks and limitations, they are located around document management. Because it is not considered a Computerized Archival Document Management System, the system puts at risk the information produced in it, requiring that effective updating measures be implemented to remedy the inconsistencies found