Implementation of telework at the Bahia Federal Institute, Governor Mangabeira Campus: aspects related to knowledge management and organizational learning

• Autor(a) principal: Moraes, Adriano dos Santos
• Data de Publicação: 2023
• Outros Autores: Cunha, Francisco José Aragão Pedroza, Campos, Maria de Fátima Hanaque, Almeida, Jéssica Silva Almeida
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Trabalho & Educação (Online)
• Texto Completo: https://periodicos.ufmg.br/index.php/trabedu/article/view/40539
• topic: Teletrabalho; Gestão do Conhecimento; Aprendizagem Organizacional; Telework; Knowledge management; Organizational Learning

This article aims to analyze the impact of the implementation of telework at the Instituto Federal Baiano (IF Baiano), Campus Governador Mangabeira, on Knowledge Management and Organizational Learning, based on the perception of the employees working on the Campus. It is qualitative, quantitative, bibliographical and documental research. Questionnaires were applied to qualified informants and articulated conceptual contributions related to Organizational Knowledge Management, Information and Organizational Learning, associated with the principles of Morin’s Complex Thinking proposal (Complexity Theory). The results of the research indicate that the implementation of telework at the IF Baiano, Campus Governador Mangabeira, happens in an unstructured and non-systematized way, that is, outside an institutional policy, which ends up causing damage to the processes of knowledge management and organizational learning. It is understood that this research should be continued in the form of a comparative study of the implementation of telework on the Campus Governador Mangabeira with the other Campuses of the IF Baiano and studies carried out regarding the ergonomic, physical, psychological and emotional effects related to telework, with emphasis on issues related to (over)workload, achievement of institutional goals and evaluation of teleworker performance.