HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT
Autor(a) principal: | |
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Data de Publicação: | 2013 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | REAd (Porto Alegre. Online) |
Texto Completo: | https://seer.ufrgs.br/index.php/read/article/view/40641 |
Resumo: | This study aims to approach the issue of gain-sharing measurement in an information technology outsourcing relationship as a component of remuneration policies for contracted services among companies. The methodology encompass three steps: (i) bibliographical revision on outsourcing relationship in information technology environment and pricing in outsourcing decisions; (ii) a case study in which the problem of gain-sharing measurement emerges in the relationship (providing information technology services) between two large-scale international companies that operate in Brazilian credit card market; (iii) discussion of the findings of the case study on basis of the revised literature. The contributions of the paper are: (i) to identify the main issues related to outsourcing decisions and pricing in outsourcing relationship; (ii) to present a description of the characteristics and behavior of costs in information technology environment; and (iii) to provide an analysis and discussion about the method adopted by the companies for gain-sharing measurement. The bibliographical research showed a lack of literature regarding to the specific subject of gain-sharing measurement. The findings of the empirical study indicated that information technology companies are highly structured with fixed costs and that gain-sharing method adopted by studied companies corresponds to cost efficiency measured through budget parameters. |
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HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENTgain-sharinginformation technologyoutsourcingpricingprocurementThis study aims to approach the issue of gain-sharing measurement in an information technology outsourcing relationship as a component of remuneration policies for contracted services among companies. The methodology encompass three steps: (i) bibliographical revision on outsourcing relationship in information technology environment and pricing in outsourcing decisions; (ii) a case study in which the problem of gain-sharing measurement emerges in the relationship (providing information technology services) between two large-scale international companies that operate in Brazilian credit card market; (iii) discussion of the findings of the case study on basis of the revised literature. The contributions of the paper are: (i) to identify the main issues related to outsourcing decisions and pricing in outsourcing relationship; (ii) to present a description of the characteristics and behavior of costs in information technology environment; and (iii) to provide an analysis and discussion about the method adopted by the companies for gain-sharing measurement. The bibliographical research showed a lack of literature regarding to the specific subject of gain-sharing measurement. The findings of the empirical study indicated that information technology companies are highly structured with fixed costs and that gain-sharing method adopted by studied companies corresponds to cost efficiency measured through budget parameters.Universidade Federal do Rio Grande do Sul2013-06-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado pelos paresartigo científicoapplication/pdfhttps://seer.ufrgs.br/index.php/read/article/view/40641Electronic Review of Administration; Vol. 11 No. 4 (2005): Edição 46 - jul/ago 2005Revista Electrónica de Administración; Vol. 11 Núm. 4 (2005): Edição 46 - jul/ago 2005Revista Eletrônica de Administração; v. 11 n. 4 (2005): Edição 46 - jul/ago 20051413-23111980-4164reponame:REAd (Porto Alegre. Online)instname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSporhttps://seer.ufrgs.br/index.php/read/article/view/40641/25852Guerreiro, ReinaldoPereira, Carlos AlbertoAgrawal, Surendrainfo:eu-repo/semantics/openAccess2013-06-21T19:30:41Zoai:seer.ufrgs.br:article/40641Revistahttp://seer.ufrgs.br/index.php/read/indexPUBhttps://seer.ufrgs.br/read/oaiea_read@ufrgs.br1413-23111413-2311opendoar:2013-06-21T19:30:41REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS)false |
dc.title.none.fl_str_mv |
HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT |
title |
HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT |
spellingShingle |
HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT Guerreiro, Reinaldo gain-sharing information technology outsourcing pricing procurement |
title_short |
HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT |
title_full |
HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT |
title_fullStr |
HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT |
title_full_unstemmed |
HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT |
title_sort |
HOW TO MEASURE GAIN-SHARING IN AN OUTSOURCING RELATIONSHIP: A CASE STUDY IN INFORMATION TECHNOLOGY ENVIRONMENT |
author |
Guerreiro, Reinaldo |
author_facet |
Guerreiro, Reinaldo Pereira, Carlos Alberto Agrawal, Surendra |
author_role |
author |
author2 |
Pereira, Carlos Alberto Agrawal, Surendra |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Guerreiro, Reinaldo Pereira, Carlos Alberto Agrawal, Surendra |
dc.subject.por.fl_str_mv |
gain-sharing information technology outsourcing pricing procurement |
topic |
gain-sharing information technology outsourcing pricing procurement |
description |
This study aims to approach the issue of gain-sharing measurement in an information technology outsourcing relationship as a component of remuneration policies for contracted services among companies. The methodology encompass three steps: (i) bibliographical revision on outsourcing relationship in information technology environment and pricing in outsourcing decisions; (ii) a case study in which the problem of gain-sharing measurement emerges in the relationship (providing information technology services) between two large-scale international companies that operate in Brazilian credit card market; (iii) discussion of the findings of the case study on basis of the revised literature. The contributions of the paper are: (i) to identify the main issues related to outsourcing decisions and pricing in outsourcing relationship; (ii) to present a description of the characteristics and behavior of costs in information technology environment; and (iii) to provide an analysis and discussion about the method adopted by the companies for gain-sharing measurement. The bibliographical research showed a lack of literature regarding to the specific subject of gain-sharing measurement. The findings of the empirical study indicated that information technology companies are highly structured with fixed costs and that gain-sharing method adopted by studied companies corresponds to cost efficiency measured through budget parameters. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013-06-21 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Avaliado pelos pares artigo científico |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://seer.ufrgs.br/index.php/read/article/view/40641 |
url |
https://seer.ufrgs.br/index.php/read/article/view/40641 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://seer.ufrgs.br/index.php/read/article/view/40641/25852 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Sul |
publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Sul |
dc.source.none.fl_str_mv |
Electronic Review of Administration; Vol. 11 No. 4 (2005): Edição 46 - jul/ago 2005 Revista Electrónica de Administración; Vol. 11 Núm. 4 (2005): Edição 46 - jul/ago 2005 Revista Eletrônica de Administração; v. 11 n. 4 (2005): Edição 46 - jul/ago 2005 1413-2311 1980-4164 reponame:REAd (Porto Alegre. Online) instname:Universidade Federal do Rio Grande do Sul (UFRGS) instacron:UFRGS |
instname_str |
Universidade Federal do Rio Grande do Sul (UFRGS) |
instacron_str |
UFRGS |
institution |
UFRGS |
reponame_str |
REAd (Porto Alegre. Online) |
collection |
REAd (Porto Alegre. Online) |
repository.name.fl_str_mv |
REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS) |
repository.mail.fl_str_mv |
ea_read@ufrgs.br |
_version_ |
1799766203568226304 |