Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Tipo de documento: | Trabalho de conclusão de curso |
Idioma: | por |
Título da fonte: | Repositório Institucional da UFRN |
Texto Completo: | https://repositorio.ufrn.br/handle/123456789/43462 |
Resumo: | This research had as main objective to investigate the level of organizational commitment of the employees of the Infrastructure and Urban Services Department of the Municipality of Campo Redondo - RN, based on the seven dimensions of the EBACO scale: Obligation to Stay, Affective, Afiliative, Performance Obligation, Consistent Line of Activity, Lack of Rewards, and Opportunities. Regarding the ends, it is classified as descriptive and as to the means it is classified as field and bibliographic research. Data was collected by means of a quantitative method that reflected the level of commitment of the municipal public functionaries of the aforementioned secretariat. 18 questionnaires were applied to a total of 21 employees, totaling a sample of 85.71% of the universe. Given the results obtained from the research, we can conclude that on the basis of Affective, Obligation to remain, Obligation for performance and Scarcity of alternatives have reached levels of commitment satisfactory to the organization, regarding the bases Afiliativa, Lack of rewards and opportunities, and Consistent line of activity, have been shown to have negative aspects. Therefore, there is a need for intercession on the part of the managers to elaborate actions that can maintain or improve the results obtained in the bases that have reached favorable commitment and to change the picture found in the bases that have obtained negative results. |
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Lima, Jose Ronaldo Campêlo deCosta, Silvia Pires Bastos2018-07-12T12:26:11Z2021-10-06T11:40:11Z2018-07-12T12:26:11Z2021-10-06T11:40:11Z20182014032565LIMA, José Ronaldo Campêlo de. Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN. 2018. 31f. Trabalho de Conclusão de Curso (Graduação em Administração) - Departamento de Ciências Sociais e Humanas, Universidade Federal do Rio Grande do Norte, Currais Novos, 2018.https://repositorio.ufrn.br/handle/123456789/43462This research had as main objective to investigate the level of organizational commitment of the employees of the Infrastructure and Urban Services Department of the Municipality of Campo Redondo - RN, based on the seven dimensions of the EBACO scale: Obligation to Stay, Affective, Afiliative, Performance Obligation, Consistent Line of Activity, Lack of Rewards, and Opportunities. Regarding the ends, it is classified as descriptive and as to the means it is classified as field and bibliographic research. Data was collected by means of a quantitative method that reflected the level of commitment of the municipal public functionaries of the aforementioned secretariat. 18 questionnaires were applied to a total of 21 employees, totaling a sample of 85.71% of the universe. Given the results obtained from the research, we can conclude that on the basis of Affective, Obligation to remain, Obligation for performance and Scarcity of alternatives have reached levels of commitment satisfactory to the organization, regarding the bases Afiliativa, Lack of rewards and opportunities, and Consistent line of activity, have been shown to have negative aspects. Therefore, there is a need for intercession on the part of the managers to elaborate actions that can maintain or improve the results obtained in the bases that have reached favorable commitment and to change the picture found in the bases that have obtained negative results.Esta pesquisa teve como objetivo principal investigar o nível de comprometimento organizacional dos funcionários da Secretaria de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo - RN, com base nas sete dimensões da escala EBACO: Obrigação em Permanecer, Afetiva, Afiliativa, Escassez de Alternativa, Obrigação pelo desempenho, Linha consistente de atividade, Falta de recompensas e Oportunidades. Quanto aos fins, classifica-se como descritiva e quanto aos meios é classificada como pesquisa de campo e bibliográfica. Levantou-se por meio de método quantitativo dados que refletiram o nível de comprometimento do funcionalismo público municipal da referida secretaria. Foram aplicados 18 questionários no total de 21 colaboradores, totalizando uma amostra de 85,71 % do universo. Diante dos resultados obtidos da pesquisa, podemos concluir que nas bases Afetiva, Obrigação em permanecer, Obrigação pelo desempenho e Escassez de alternativas alcançaram níveis de comprometimento satisfatório para a organização, no que se refere a as bases Afiliativa, Falta de recompensas e oportunidades, e Linha consistente de atividade, demonstraram ter aspectos negativos. Portanto, é necessário que haja uma intercessão por parte dos gerentes para elaborar ações que possam manter ou melhorar os resultados obtidos nas bases que alcançaram comprometimento favorável e mudar o quadro encontrado nas bases que obtiveram resultados negativos.Universidade Federal do Rio Grande do NorteUFRNBrasilAdministraçãoComprometimento organizacionalOrganizational commitmentEBACOEBACOSecretaria municipalMunicipal secretaryComprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RNinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesisinfo:eu-repo/semantics/openAccessporreponame:Repositório Institucional da UFRNinstname:Universidade Federal do Rio Grande do Norte (UFRN)instacron:UFRNTEXTComprometimentoOrganizacionalEstudo_Lima_2018.pdf.txtExtracted texttext/plain64997https://repositorio.ufrn.br/bitstream/123456789/43462/1/ComprometimentoOrganizacionalEstudo_Lima_2018.pdf.txt7539f8b0b24596e4198f49dced98edb6MD51ORIGINALComprometimentoOrganizacionalEstudo_Lima_2018.pdfArtigo Científico de Conclusão de Cursoapplication/pdf753576https://repositorio.ufrn.br/bitstream/123456789/43462/2/ComprometimentoOrganizacionalEstudo_Lima_2018.pdf43e9dec5eb0a20ff18429aa34eceac35MD52LICENSElicense.txttext/plain756https://repositorio.ufrn.br/bitstream/123456789/43462/3/license.txta80a9cda2756d355b388cc443c3d8a43MD53123456789/434622023-08-22 13:27:28.153oai:https://repositorio.ufrn.br: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ório de PublicaçõesPUBhttp://repositorio.ufrn.br/oai/opendoar:2023-08-22T16:27:28Repositório Institucional da UFRN - Universidade Federal do Rio Grande do Norte (UFRN)false |
dc.title.pr_BR.fl_str_mv |
Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN |
title |
Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN |
spellingShingle |
Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN Lima, Jose Ronaldo Campêlo de Comprometimento organizacional Organizational commitment EBACO EBACO Secretaria municipal Municipal secretary |
title_short |
Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN |
title_full |
Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN |
title_fullStr |
Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN |
title_full_unstemmed |
Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN |
title_sort |
Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN |
author |
Lima, Jose Ronaldo Campêlo de |
author_facet |
Lima, Jose Ronaldo Campêlo de |
author_role |
author |
dc.contributor.author.fl_str_mv |
Lima, Jose Ronaldo Campêlo de |
dc.contributor.advisor1.fl_str_mv |
Costa, Silvia Pires Bastos |
contributor_str_mv |
Costa, Silvia Pires Bastos |
dc.subject.pr_BR.fl_str_mv |
Comprometimento organizacional Organizational commitment EBACO EBACO Secretaria municipal Municipal secretary |
topic |
Comprometimento organizacional Organizational commitment EBACO EBACO Secretaria municipal Municipal secretary |
description |
This research had as main objective to investigate the level of organizational commitment of the employees of the Infrastructure and Urban Services Department of the Municipality of Campo Redondo - RN, based on the seven dimensions of the EBACO scale: Obligation to Stay, Affective, Afiliative, Performance Obligation, Consistent Line of Activity, Lack of Rewards, and Opportunities. Regarding the ends, it is classified as descriptive and as to the means it is classified as field and bibliographic research. Data was collected by means of a quantitative method that reflected the level of commitment of the municipal public functionaries of the aforementioned secretariat. 18 questionnaires were applied to a total of 21 employees, totaling a sample of 85.71% of the universe. Given the results obtained from the research, we can conclude that on the basis of Affective, Obligation to remain, Obligation for performance and Scarcity of alternatives have reached levels of commitment satisfactory to the organization, regarding the bases Afiliativa, Lack of rewards and opportunities, and Consistent line of activity, have been shown to have negative aspects. Therefore, there is a need for intercession on the part of the managers to elaborate actions that can maintain or improve the results obtained in the bases that have reached favorable commitment and to change the picture found in the bases that have obtained negative results. |
publishDate |
2018 |
dc.date.accessioned.fl_str_mv |
2018-07-12T12:26:11Z 2021-10-06T11:40:11Z |
dc.date.available.fl_str_mv |
2018-07-12T12:26:11Z 2021-10-06T11:40:11Z |
dc.date.issued.fl_str_mv |
2018 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/bachelorThesis |
format |
bachelorThesis |
status_str |
publishedVersion |
dc.identifier.pr_BR.fl_str_mv |
2014032565 |
dc.identifier.citation.fl_str_mv |
LIMA, José Ronaldo Campêlo de. Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN. 2018. 31f. Trabalho de Conclusão de Curso (Graduação em Administração) - Departamento de Ciências Sociais e Humanas, Universidade Federal do Rio Grande do Norte, Currais Novos, 2018. |
dc.identifier.uri.fl_str_mv |
https://repositorio.ufrn.br/handle/123456789/43462 |
identifier_str_mv |
2014032565 LIMA, José Ronaldo Campêlo de. Comprometimento organizacional: um estudo de caso na Secretaria Municipal de Infraestrutura e Serviços Urbanos da Prefeitura Municipal de Campo Redondo/RN. 2018. 31f. Trabalho de Conclusão de Curso (Graduação em Administração) - Departamento de Ciências Sociais e Humanas, Universidade Federal do Rio Grande do Norte, Currais Novos, 2018. |
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https://repositorio.ufrn.br/handle/123456789/43462 |
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por |
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por |
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openAccess |
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Universidade Federal do Rio Grande do Norte |
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UFRN |
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Brasil |
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Administração |
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Universidade Federal do Rio Grande do Norte |
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