RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Texto & contexto enfermagem (Online) |
Texto Completo: | http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072019000100341 |
Resumo: | ABSTRACT Objectives: to evaluate, with users, the responsiveness of the embracement with risk classification in an emergency care unit and to analyze the association between socio-demographic and care variables with the evaluation of responsiveness. Method: quantitative, correlational study approach, developed in an emergency care unit in Santa Catarina (Brazil) with 459 users. A validated questionnaire was applied, with 25 questions, evaluated by Likert scale and organized in the domains: dignity, communication, agility, social support and facilities. The data were organized and processed with the Epi Info software and OpenEpi, using descriptive statistics and chi-square test. Results: the domains that stood out with good responsiveness were dignity (97.8%), communication (93.9%) and facilities (91.1%). Agility obtained the lowest percentage (56.6%). The overall mean of good responsiveness of the user embracement with Risk Classification was 82.1%. There was a significant statistical difference in the characteristics of users' profile (gender, age, marital status and schooling) and the number of times the user was attended in the service with good responsiveness. Conclusion: the user embracement with risk classification presented good responsiveness; however, there is a need for improvements, especially related to the agility of care. The evaluation of responsiveness by users is associated with socio-demographic and care variables. |
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RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNITHealth services researchEmergency medical servicesNursingEmergency nursingUser embracementTriageQuality of health carePatient satisfactionABSTRACT Objectives: to evaluate, with users, the responsiveness of the embracement with risk classification in an emergency care unit and to analyze the association between socio-demographic and care variables with the evaluation of responsiveness. Method: quantitative, correlational study approach, developed in an emergency care unit in Santa Catarina (Brazil) with 459 users. A validated questionnaire was applied, with 25 questions, evaluated by Likert scale and organized in the domains: dignity, communication, agility, social support and facilities. The data were organized and processed with the Epi Info software and OpenEpi, using descriptive statistics and chi-square test. Results: the domains that stood out with good responsiveness were dignity (97.8%), communication (93.9%) and facilities (91.1%). Agility obtained the lowest percentage (56.6%). The overall mean of good responsiveness of the user embracement with Risk Classification was 82.1%. There was a significant statistical difference in the characteristics of users' profile (gender, age, marital status and schooling) and the number of times the user was attended in the service with good responsiveness. Conclusion: the user embracement with risk classification presented good responsiveness; however, there is a need for improvements, especially related to the agility of care. The evaluation of responsiveness by users is associated with socio-demographic and care variables.Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem2019-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072019000100341Texto & Contexto - Enfermagem v.28 2019reponame:Texto & contexto enfermagem (Online)instname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSC10.1590/1980-265x-tce-2017-0480info:eu-repo/semantics/openAccessHermida,Patrícia Madalena VieiraNascimento,Eliane Regina Pereira doEchevarría-Guanilo,Maria ElenaVituri,Dagmar WillamoviusMartins,Sabrina ReginaBarbosa,Sarah Soareseng2019-07-03T00:00:00Zoai:scielo:S0104-07072019000100341Revistahttp://www.scielo.br/tcePUBhttps://old.scielo.br/oai/scielo-oai.phptextoecontexto@nfr.ufsc.br1980-265X0104-0707opendoar:2019-07-03T00:00Texto & contexto enfermagem (Online) - Universidade Federal de Santa Catarina (UFSC)false |
dc.title.none.fl_str_mv |
RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT |
title |
RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT |
spellingShingle |
RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT Hermida,Patrícia Madalena Vieira Health services research Emergency medical services Nursing Emergency nursing User embracement Triage Quality of health care Patient satisfaction |
title_short |
RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT |
title_full |
RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT |
title_fullStr |
RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT |
title_full_unstemmed |
RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT |
title_sort |
RESPONSIVENES OF THE EMBRACEMENT WITH RISK CASSIFICATION: USER´S EVALUATION IN EMERGENCY CARE UNIT |
author |
Hermida,Patrícia Madalena Vieira |
author_facet |
Hermida,Patrícia Madalena Vieira Nascimento,Eliane Regina Pereira do Echevarría-Guanilo,Maria Elena Vituri,Dagmar Willamovius Martins,Sabrina Regina Barbosa,Sarah Soares |
author_role |
author |
author2 |
Nascimento,Eliane Regina Pereira do Echevarría-Guanilo,Maria Elena Vituri,Dagmar Willamovius Martins,Sabrina Regina Barbosa,Sarah Soares |
author2_role |
author author author author author |
dc.contributor.author.fl_str_mv |
Hermida,Patrícia Madalena Vieira Nascimento,Eliane Regina Pereira do Echevarría-Guanilo,Maria Elena Vituri,Dagmar Willamovius Martins,Sabrina Regina Barbosa,Sarah Soares |
dc.subject.por.fl_str_mv |
Health services research Emergency medical services Nursing Emergency nursing User embracement Triage Quality of health care Patient satisfaction |
topic |
Health services research Emergency medical services Nursing Emergency nursing User embracement Triage Quality of health care Patient satisfaction |
description |
ABSTRACT Objectives: to evaluate, with users, the responsiveness of the embracement with risk classification in an emergency care unit and to analyze the association between socio-demographic and care variables with the evaluation of responsiveness. Method: quantitative, correlational study approach, developed in an emergency care unit in Santa Catarina (Brazil) with 459 users. A validated questionnaire was applied, with 25 questions, evaluated by Likert scale and organized in the domains: dignity, communication, agility, social support and facilities. The data were organized and processed with the Epi Info software and OpenEpi, using descriptive statistics and chi-square test. Results: the domains that stood out with good responsiveness were dignity (97.8%), communication (93.9%) and facilities (91.1%). Agility obtained the lowest percentage (56.6%). The overall mean of good responsiveness of the user embracement with Risk Classification was 82.1%. There was a significant statistical difference in the characteristics of users' profile (gender, age, marital status and schooling) and the number of times the user was attended in the service with good responsiveness. Conclusion: the user embracement with risk classification presented good responsiveness; however, there is a need for improvements, especially related to the agility of care. The evaluation of responsiveness by users is associated with socio-demographic and care variables. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072019000100341 |
url |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072019000100341 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.1590/1980-265x-tce-2017-0480 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem |
publisher.none.fl_str_mv |
Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem |
dc.source.none.fl_str_mv |
Texto & Contexto - Enfermagem v.28 2019 reponame:Texto & contexto enfermagem (Online) instname:Universidade Federal de Santa Catarina (UFSC) instacron:UFSC |
instname_str |
Universidade Federal de Santa Catarina (UFSC) |
instacron_str |
UFSC |
institution |
UFSC |
reponame_str |
Texto & contexto enfermagem (Online) |
collection |
Texto & contexto enfermagem (Online) |
repository.name.fl_str_mv |
Texto & contexto enfermagem (Online) - Universidade Federal de Santa Catarina (UFSC) |
repository.mail.fl_str_mv |
textoecontexto@nfr.ufsc.br |
_version_ |
1750118394990952448 |