System deployment Kanban as documents of control instrument

Detalhes bibliográficos
Autor(a) principal: Cavaglieri, Marcelo
Data de Publicação: 2016
Outros Autores: Juliani, Jordan Paulesky
Tipo de documento: Artigo
Idioma: por
Título da fonte: Ágora (Florianópolis. Online)
Texto Completo: https://agora.emnuvens.com.br/ra/article/view/595
Resumo: An efficient document management brings various benefits, not only for professionals of the area but, mainly, for business managers who can use this information in their decision-making to enjoy competitive advantages on competitors. Having in mind that effectiveness is a constant pursuit for any company in order to achieve their strategic goals and improve the techniques which enable more productivity using fewer financial resources. In this sense, it was sought to apply the Kanban system in the document file management of Santa Fé Company, once it is necessary to improve the current processes with less waste and more efficiency, with a view to the need to suit the client more efficiently before their information necessities. Regarding to the method used, it is characterized as a research-action in a quali-quantitative approach, classified as exploratory and descriptive. Among the obtained research results, it stands out in a quantitative way the reduction of waste financial, time processing activities and also increase return the borrowed documents. In a qualitative way, a better working environment is highlighted with visual management practices to information communication and increase of the service efficiency in bringing more customer satisfaction.
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spelling System deployment Kanban as documents of control instrumentImplantação do sistema kanban como instrumento de controle dos documentosLean ArchivesKanbanCompany ArchivesDocument ManagementInformation managementLean ArchivesKanbanCompany ArchivesDocument ManagementInformation ManagementLean ArchivesKanbanArquivo EmpresarialGestão DocumentalGestão da InformaçãoAn efficient document management brings various benefits, not only for professionals of the area but, mainly, for business managers who can use this information in their decision-making to enjoy competitive advantages on competitors. Having in mind that effectiveness is a constant pursuit for any company in order to achieve their strategic goals and improve the techniques which enable more productivity using fewer financial resources. In this sense, it was sought to apply the Kanban system in the document file management of Santa Fé Company, once it is necessary to improve the current processes with less waste and more efficiency, with a view to the need to suit the client more efficiently before their information necessities. Regarding to the method used, it is characterized as a research-action in a quali-quantitative approach, classified as exploratory and descriptive. Among the obtained research results, it stands out in a quantitative way the reduction of waste financial, time processing activities and also increase return the borrowed documents. In a qualitative way, a better working environment is highlighted with visual management practices to information communication and increase of the service efficiency in bringing more customer satisfaction.Uma gestão documental eficiente traz diversos benefícios, não apenas ao profissional, mas, principalmente, aos gestores das empresas que podem usufruir de tais informações nas tomadas de decisão para desfrutar de vantagens competitivas acerca dos concorrentes. Tendo em vista que a eficácia é uma busca constante de qualquer empresa a fim de atingir os objetivos estratégicos e melhorar as técnicas que possibilitem mais produtividade com o uso de menos recursos financeiros. Nesse sentido, buscou-se aplicar o sistema Kanban na gestão de arquivos do Grupo Santa Fé, uma vez que é preciso melhorar os processos atuais, com menos desperdícios e mais eficiência, tendo em vista a necessidade de atender o cliente com mais eficácia diante de suas necessidades informacionais. Quanto ao método utilizado, caracteriza-se por ser uma pesquisa-ação, de abordagem quali-quantitativa, classificada como exploratória e descritiva. Entre os resultados obtidos da pesquisa realizada, destaca-se, de forma quantitativa, a redução de desperdícios financeiros, tempo no processamento das atividades e também aumento de retorno dos documentos emprestados. De forma qualitativa, destaca-se um melhor ambiente de trabalho com práticas da gestão visual para comunicação das informações e aumento da eficiência do serviço prestado, gerando mais satisfação do cliente.CIN - CED - UFSC2016-06-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionpalavras chavesPesquisa aplicadaapplication/pdfhttps://agora.emnuvens.com.br/ra/article/view/595ÁGORA: Arquivologia em debate; Vol. 26 No. 52 (2016); 119-140ÁGORA: Arquivologia em debate; v. 26 n. 52 (2016); 119-1402763-90450103-3557reponame:Ágora (Florianópolis. Online)instname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSCporhttps://agora.emnuvens.com.br/ra/article/view/595/pdfCopyright (c) 2016 ÁGORA ISSN 0103-3557info:eu-repo/semantics/openAccessCavaglieri, MarceloJuliani, Jordan Paulesky2016-06-21T21:16:57Zoai:ojs.agora.emnuvens.com.br:article/595Revistahttps://agora.emnuvens.com.br/raPUBhttps://agora.emnuvens.com.br/ra/oairevista.agora@contato.ufsc.br||ursula.blattmann@ufsc.br2763-90450103-3557opendoar:2016-06-21T21:16:57Ágora (Florianópolis. Online) - Universidade Federal de Santa Catarina (UFSC)false
dc.title.none.fl_str_mv System deployment Kanban as documents of control instrument
Implantação do sistema kanban como instrumento de controle dos documentos
title System deployment Kanban as documents of control instrument
spellingShingle System deployment Kanban as documents of control instrument
Cavaglieri, Marcelo
Lean Archives
Kanban
Company Archives
Document Management
Information management
Lean Archives
Kanban
Company Archives
Document Management
Information Management
Lean Archives
Kanban
Arquivo Empresarial
Gestão Documental
Gestão da Informação
title_short System deployment Kanban as documents of control instrument
title_full System deployment Kanban as documents of control instrument
title_fullStr System deployment Kanban as documents of control instrument
title_full_unstemmed System deployment Kanban as documents of control instrument
title_sort System deployment Kanban as documents of control instrument
author Cavaglieri, Marcelo
author_facet Cavaglieri, Marcelo
Juliani, Jordan Paulesky
author_role author
author2 Juliani, Jordan Paulesky
author2_role author
dc.contributor.author.fl_str_mv Cavaglieri, Marcelo
Juliani, Jordan Paulesky
dc.subject.por.fl_str_mv Lean Archives
Kanban
Company Archives
Document Management
Information management
Lean Archives
Kanban
Company Archives
Document Management
Information Management
Lean Archives
Kanban
Arquivo Empresarial
Gestão Documental
Gestão da Informação
topic Lean Archives
Kanban
Company Archives
Document Management
Information management
Lean Archives
Kanban
Company Archives
Document Management
Information Management
Lean Archives
Kanban
Arquivo Empresarial
Gestão Documental
Gestão da Informação
description An efficient document management brings various benefits, not only for professionals of the area but, mainly, for business managers who can use this information in their decision-making to enjoy competitive advantages on competitors. Having in mind that effectiveness is a constant pursuit for any company in order to achieve their strategic goals and improve the techniques which enable more productivity using fewer financial resources. In this sense, it was sought to apply the Kanban system in the document file management of Santa Fé Company, once it is necessary to improve the current processes with less waste and more efficiency, with a view to the need to suit the client more efficiently before their information necessities. Regarding to the method used, it is characterized as a research-action in a quali-quantitative approach, classified as exploratory and descriptive. Among the obtained research results, it stands out in a quantitative way the reduction of waste financial, time processing activities and also increase return the borrowed documents. In a qualitative way, a better working environment is highlighted with visual management practices to information communication and increase of the service efficiency in bringing more customer satisfaction.
publishDate 2016
dc.date.none.fl_str_mv 2016-06-21
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
palavras chaves
Pesquisa aplicada
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://agora.emnuvens.com.br/ra/article/view/595
url https://agora.emnuvens.com.br/ra/article/view/595
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://agora.emnuvens.com.br/ra/article/view/595/pdf
dc.rights.driver.fl_str_mv Copyright (c) 2016 ÁGORA ISSN 0103-3557
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2016 ÁGORA ISSN 0103-3557
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv CIN - CED - UFSC
publisher.none.fl_str_mv CIN - CED - UFSC
dc.source.none.fl_str_mv ÁGORA: Arquivologia em debate; Vol. 26 No. 52 (2016); 119-140
ÁGORA: Arquivologia em debate; v. 26 n. 52 (2016); 119-140
2763-9045
0103-3557
reponame:Ágora (Florianópolis. Online)
instname:Universidade Federal de Santa Catarina (UFSC)
instacron:UFSC
instname_str Universidade Federal de Santa Catarina (UFSC)
instacron_str UFSC
institution UFSC
reponame_str Ágora (Florianópolis. Online)
collection Ágora (Florianópolis. Online)
repository.name.fl_str_mv Ágora (Florianópolis. Online) - Universidade Federal de Santa Catarina (UFSC)
repository.mail.fl_str_mv revista.agora@contato.ufsc.br||ursula.blattmann@ufsc.br
_version_ 1789435163359313920

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