Information technology and electronic reference services: an application proposal based in chatterbots and ontologies

Detalhes bibliográficos
Autor(a) principal: Dias, Guilherme Ataíde
Data de Publicação: 2007
Outros Autores: Henn, Gustavo, Silva, José Wendell de Morais
Tipo de documento: Artigo
Idioma: por
Título da fonte: Encontros Bibli
Texto Completo: https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47
Resumo: Discusses the main concepts concerning to the development of an electronic reference system in an information unit through the use of information technology. The concepts related to the use of chatterbots are presented as well its main uses, evolutive generations and the languages used in its implementation. It is explained in a generalized way what it is an ontology and its meaning in the area of Information Science. The architecture of the DELPHOS system is explained and also the choices made concerning the construction of the user interface, AIML processor and the bases of knowledge. The paper ends suggesting a future study with the objective to evaluate the emergent dynamic relating the users’s interaction with the chatterbot and the possibility building a user profile from the interactions with the chatterbot.
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spelling Information technology and electronic reference services: an application proposal based in chatterbots and ontologiesTecnologia da informação e serviços de referência eletrônicos: uma proposta de aplicação baseada em chatterbots e ontologiasServiços de referênciaChatterbotsOntologiasTecnologia da informaçãoReference ServicesChatterbotsOntologiesInformation TechnologyDiscusses the main concepts concerning to the development of an electronic reference system in an information unit through the use of information technology. The concepts related to the use of chatterbots are presented as well its main uses, evolutive generations and the languages used in its implementation. It is explained in a generalized way what it is an ontology and its meaning in the area of Information Science. The architecture of the DELPHOS system is explained and also the choices made concerning the construction of the user interface, AIML processor and the bases of knowledge. The paper ends suggesting a future study with the objective to evaluate the emergent dynamic relating the users’s interaction with the chatterbot and the possibility building a user profile from the interactions with the chatterbot.Discute os principais conceitos relacionados ao desenvolvimento de um sistema de referência eletrônico em unidades de informação através do uso da tecnologia de informação. Introduz o conceito de chatterbots, apresenta seus principais usos, gerações evolutivas e linguagens utilizadas na sua implementação. Conceitua ontologia de maneira geral e contextualiza seu significado na área da Ciência da Informação. Descreve a arquitetura do sistema DELPHOS, explicitando as etapas da construção da interface do usuário, processador AIML e bases de conhecimentos. Conclui sugerindo estudos futuros com o objetivo de avaliar as dinâmicas emergentes da interação dos usuários com o chatterbot e a possibilidade de construção de um perfil de usuário a partir das interações com o mesmo.Departamento de Ciência da Informação – UFSC2007-11-29info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionDescritivaapplication/pdfhttps://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p4710.5007/1518-2924.2007v12n23p47Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; Vol. 12 No. 23 (2007); 47-61Encontros Bibli: revista electrónica de bibliotecología y ciencias de la información.; Vol. 12 Núm. 23 (2007); 47-61Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; v. 12 n. 23 (2007); 47-611518-2924reponame:Encontros Bibliinstname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSCporhttps://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47/391Copyright (c) 2007 Guilherme Ataíde Dias, Gustavo Henn, José Wendell de Morais Silvahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessDias, Guilherme AtaídeHenn, GustavoSilva, José Wendell de Morais2023-07-20T15:29:58Zoai:periodicos.ufsc.br:article/322Revistahttps://periodicos.ufsc.br/index.php/eb/indexPUBhttps://periodicos.ufsc.br/index.php/eb/oaiencontrosbibli@contato.ufsc.br||portaldeperiodicos.bu@contato.ufsc.br1518-29241518-2924opendoar:2023-07-20T15:29:58Encontros Bibli - Universidade Federal de Santa Catarina (UFSC)false
dc.title.none.fl_str_mv Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
Tecnologia da informação e serviços de referência eletrônicos: uma proposta de aplicação baseada em chatterbots e ontologias
title Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
spellingShingle Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
Dias, Guilherme Ataíde
Serviços de referência
Chatterbots
Ontologias
Tecnologia da informação
Reference Services
Chatterbots
Ontologies
Information Technology
title_short Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
title_full Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
title_fullStr Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
title_full_unstemmed Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
title_sort Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
author Dias, Guilherme Ataíde
author_facet Dias, Guilherme Ataíde
Henn, Gustavo
Silva, José Wendell de Morais
author_role author
author2 Henn, Gustavo
Silva, José Wendell de Morais
author2_role author
author
dc.contributor.author.fl_str_mv Dias, Guilherme Ataíde
Henn, Gustavo
Silva, José Wendell de Morais
dc.subject.por.fl_str_mv Serviços de referência
Chatterbots
Ontologias
Tecnologia da informação
Reference Services
Chatterbots
Ontologies
Information Technology
topic Serviços de referência
Chatterbots
Ontologias
Tecnologia da informação
Reference Services
Chatterbots
Ontologies
Information Technology
description Discusses the main concepts concerning to the development of an electronic reference system in an information unit through the use of information technology. The concepts related to the use of chatterbots are presented as well its main uses, evolutive generations and the languages used in its implementation. It is explained in a generalized way what it is an ontology and its meaning in the area of Information Science. The architecture of the DELPHOS system is explained and also the choices made concerning the construction of the user interface, AIML processor and the bases of knowledge. The paper ends suggesting a future study with the objective to evaluate the emergent dynamic relating the users’s interaction with the chatterbot and the possibility building a user profile from the interactions with the chatterbot.
publishDate 2007
dc.date.none.fl_str_mv 2007-11-29
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Descritiva
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47
10.5007/1518-2924.2007v12n23p47
url https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47
identifier_str_mv 10.5007/1518-2924.2007v12n23p47
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47/391
dc.rights.driver.fl_str_mv Copyright (c) 2007 Guilherme Ataíde Dias, Gustavo Henn, José Wendell de Morais Silva
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2007 Guilherme Ataíde Dias, Gustavo Henn, José Wendell de Morais Silva
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Departamento de Ciência da Informação – UFSC
publisher.none.fl_str_mv Departamento de Ciência da Informação – UFSC
dc.source.none.fl_str_mv Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; Vol. 12 No. 23 (2007); 47-61
Encontros Bibli: revista electrónica de bibliotecología y ciencias de la información.; Vol. 12 Núm. 23 (2007); 47-61
Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; v. 12 n. 23 (2007); 47-61
1518-2924
reponame:Encontros Bibli
instname:Universidade Federal de Santa Catarina (UFSC)
instacron:UFSC
instname_str Universidade Federal de Santa Catarina (UFSC)
instacron_str UFSC
institution UFSC
reponame_str Encontros Bibli
collection Encontros Bibli
repository.name.fl_str_mv Encontros Bibli - Universidade Federal de Santa Catarina (UFSC)
repository.mail.fl_str_mv encontrosbibli@contato.ufsc.br||portaldeperiodicos.bu@contato.ufsc.br
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