Information technology and electronic reference services: an application proposal based in chatterbots and ontologies
Autor(a) principal: | |
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Data de Publicação: | 2007 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Encontros Bibli |
Texto Completo: | https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47 |
Resumo: | Discusses the main concepts concerning to the development of an electronic reference system in an information unit through the use of information technology. The concepts related to the use of chatterbots are presented as well its main uses, evolutive generations and the languages used in its implementation. It is explained in a generalized way what it is an ontology and its meaning in the area of Information Science. The architecture of the DELPHOS system is explained and also the choices made concerning the construction of the user interface, AIML processor and the bases of knowledge. The paper ends suggesting a future study with the objective to evaluate the emergent dynamic relating the users’s interaction with the chatterbot and the possibility building a user profile from the interactions with the chatterbot. |
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Information technology and electronic reference services: an application proposal based in chatterbots and ontologiesTecnologia da informação e serviços de referência eletrônicos: uma proposta de aplicação baseada em chatterbots e ontologiasServiços de referênciaChatterbotsOntologiasTecnologia da informaçãoReference ServicesChatterbotsOntologiesInformation TechnologyDiscusses the main concepts concerning to the development of an electronic reference system in an information unit through the use of information technology. The concepts related to the use of chatterbots are presented as well its main uses, evolutive generations and the languages used in its implementation. It is explained in a generalized way what it is an ontology and its meaning in the area of Information Science. The architecture of the DELPHOS system is explained and also the choices made concerning the construction of the user interface, AIML processor and the bases of knowledge. The paper ends suggesting a future study with the objective to evaluate the emergent dynamic relating the users’s interaction with the chatterbot and the possibility building a user profile from the interactions with the chatterbot.Discute os principais conceitos relacionados ao desenvolvimento de um sistema de referência eletrônico em unidades de informação através do uso da tecnologia de informação. Introduz o conceito de chatterbots, apresenta seus principais usos, gerações evolutivas e linguagens utilizadas na sua implementação. Conceitua ontologia de maneira geral e contextualiza seu significado na área da Ciência da Informação. Descreve a arquitetura do sistema DELPHOS, explicitando as etapas da construção da interface do usuário, processador AIML e bases de conhecimentos. Conclui sugerindo estudos futuros com o objetivo de avaliar as dinâmicas emergentes da interação dos usuários com o chatterbot e a possibilidade de construção de um perfil de usuário a partir das interações com o mesmo.Departamento de Ciência da Informação – UFSC2007-11-29info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionDescritivaapplication/pdfhttps://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p4710.5007/1518-2924.2007v12n23p47Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; Vol. 12 No. 23 (2007); 47-61Encontros Bibli: revista electrónica de bibliotecología y ciencias de la información.; Vol. 12 Núm. 23 (2007); 47-61Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; v. 12 n. 23 (2007); 47-611518-2924reponame:Encontros Bibliinstname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSCporhttps://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47/391Copyright (c) 2007 Guilherme Ataíde Dias, Gustavo Henn, José Wendell de Morais Silvahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessDias, Guilherme AtaídeHenn, GustavoSilva, José Wendell de Morais2023-07-20T15:29:58Zoai:periodicos.ufsc.br:article/322Revistahttps://periodicos.ufsc.br/index.php/eb/indexPUBhttps://periodicos.ufsc.br/index.php/eb/oaiencontrosbibli@contato.ufsc.br||portaldeperiodicos.bu@contato.ufsc.br1518-29241518-2924opendoar:2023-07-20T15:29:58Encontros Bibli - Universidade Federal de Santa Catarina (UFSC)false |
dc.title.none.fl_str_mv |
Information technology and electronic reference services: an application proposal based in chatterbots and ontologies Tecnologia da informação e serviços de referência eletrônicos: uma proposta de aplicação baseada em chatterbots e ontologias |
title |
Information technology and electronic reference services: an application proposal based in chatterbots and ontologies |
spellingShingle |
Information technology and electronic reference services: an application proposal based in chatterbots and ontologies Dias, Guilherme Ataíde Serviços de referência Chatterbots Ontologias Tecnologia da informação Reference Services Chatterbots Ontologies Information Technology |
title_short |
Information technology and electronic reference services: an application proposal based in chatterbots and ontologies |
title_full |
Information technology and electronic reference services: an application proposal based in chatterbots and ontologies |
title_fullStr |
Information technology and electronic reference services: an application proposal based in chatterbots and ontologies |
title_full_unstemmed |
Information technology and electronic reference services: an application proposal based in chatterbots and ontologies |
title_sort |
Information technology and electronic reference services: an application proposal based in chatterbots and ontologies |
author |
Dias, Guilherme Ataíde |
author_facet |
Dias, Guilherme Ataíde Henn, Gustavo Silva, José Wendell de Morais |
author_role |
author |
author2 |
Henn, Gustavo Silva, José Wendell de Morais |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Dias, Guilherme Ataíde Henn, Gustavo Silva, José Wendell de Morais |
dc.subject.por.fl_str_mv |
Serviços de referência Chatterbots Ontologias Tecnologia da informação Reference Services Chatterbots Ontologies Information Technology |
topic |
Serviços de referência Chatterbots Ontologias Tecnologia da informação Reference Services Chatterbots Ontologies Information Technology |
description |
Discusses the main concepts concerning to the development of an electronic reference system in an information unit through the use of information technology. The concepts related to the use of chatterbots are presented as well its main uses, evolutive generations and the languages used in its implementation. It is explained in a generalized way what it is an ontology and its meaning in the area of Information Science. The architecture of the DELPHOS system is explained and also the choices made concerning the construction of the user interface, AIML processor and the bases of knowledge. The paper ends suggesting a future study with the objective to evaluate the emergent dynamic relating the users’s interaction with the chatterbot and the possibility building a user profile from the interactions with the chatterbot. |
publishDate |
2007 |
dc.date.none.fl_str_mv |
2007-11-29 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Descritiva |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47 10.5007/1518-2924.2007v12n23p47 |
url |
https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47 |
identifier_str_mv |
10.5007/1518-2924.2007v12n23p47 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2007v12n23p47/391 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2007 Guilherme Ataíde Dias, Gustavo Henn, José Wendell de Morais Silva https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2007 Guilherme Ataíde Dias, Gustavo Henn, José Wendell de Morais Silva https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Departamento de Ciência da Informação – UFSC |
publisher.none.fl_str_mv |
Departamento de Ciência da Informação – UFSC |
dc.source.none.fl_str_mv |
Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; Vol. 12 No. 23 (2007); 47-61 Encontros Bibli: revista electrónica de bibliotecología y ciencias de la información.; Vol. 12 Núm. 23 (2007); 47-61 Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação; v. 12 n. 23 (2007); 47-61 1518-2924 reponame:Encontros Bibli instname:Universidade Federal de Santa Catarina (UFSC) instacron:UFSC |
instname_str |
Universidade Federal de Santa Catarina (UFSC) |
instacron_str |
UFSC |
institution |
UFSC |
reponame_str |
Encontros Bibli |
collection |
Encontros Bibli |
repository.name.fl_str_mv |
Encontros Bibli - Universidade Federal de Santa Catarina (UFSC) |
repository.mail.fl_str_mv |
encontrosbibli@contato.ufsc.br||portaldeperiodicos.bu@contato.ufsc.br |
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1797067775466799104 |