Development and Internal Structure of a Management Competencies Scale

• Autor(a) principal: Pena Brandão, Hugo
• Data de Publicação: 2010
• Outros Autores: Borges-Andrade, Jairo Eduardo, de Freitas, Isa Aparecida, Teles Vieira, Fernanda
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Psicologia (Universidade de Brasília. Online)
• Texto Completo: https://periodicos.unb.br/index.php/revistaptp/article/view/17452
• topic: Competências gerenciais; Desempenho no trabalho; Escala de medida; Análise fatorial; Management competencies; Performance at work; Scale of measurement; Factorial analysis

This study aimed at developing a scale to evaluate management competencies. It was intended to identify competencies that would be relevant to the performance of bank managers, as well as to verify whether such managers express those competencies at work. The data were collected through documental search, interviews and structured questionnaires. The questionnaires were answered by 331 bank managers, and the data were submitted to descriptive and factorial analysis. Results revealed 31 management competencies, which were grouped into six factors named “strategy and operations”, “economic output”, “customers”, “organizational behavior”, “internal processes” and “society”. In the participant’s self-evaluation, in general, they indicated to reasonably express those competencies at work, except for those associated to the “society” factor, which seem to need improvement.