Analysis of human resource knowledge management practices in an image clinic

Detalhes bibliográficos
Autor(a) principal: Pires, Lidiana Antonioli Dal Bem
Data de Publicação: 2021
Outros Autores: Urpia, Arthur Gualberto Bacelar da Cruz, Massuda, Ely Mitie
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/18587
Resumo: In the 'Information Age', organizations began to implement knowledge management (KM) practices to gain competitive advantage. Therefore, this research aimed to diagnose the level of implantation and reach of the GC practices of Human Resources in a health care company that performs diagnostic imaging tests in the city of Maringá (PR), Brazil. Methodologically, the research is characterized as a case study, with quantitative and qualitative approaches. For data collection, a questionnaire developed by the Institute of Applied Economic Research (IPEA) was applied and a documentary analysis was also performed. As a result, it was observed that the effective level of implementation and the breadth of reach of the KM practices of human resources were high and that only Corporate Education practice is being used below its potential. With this, some actions were suggested in order to consolidate the practices studied.
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spelling Analysis of human resource knowledge management practices in an image clinicAnálisis de las prácticas de gestión del conocimiento de recursos humanos en una clínica de imágenesAnálise das práticas de gestão do conhecimento de recursos humanos em uma clínica de imagemSaludGestión del conocimientoPrácticas de gestión del conocimiento.HealthKnowledge managementPractices of knowledge management.SaúdeGestão do ConhecimentoPráticas de gestão do conhecimento.In the 'Information Age', organizations began to implement knowledge management (KM) practices to gain competitive advantage. Therefore, this research aimed to diagnose the level of implantation and reach of the GC practices of Human Resources in a health care company that performs diagnostic imaging tests in the city of Maringá (PR), Brazil. Methodologically, the research is characterized as a case study, with quantitative and qualitative approaches. For data collection, a questionnaire developed by the Institute of Applied Economic Research (IPEA) was applied and a documentary analysis was also performed. As a result, it was observed that the effective level of implementation and the breadth of reach of the KM practices of human resources were high and that only Corporate Education practice is being used below its potential. With this, some actions were suggested in order to consolidate the practices studied.En la "era de la información", las organizaciones comenzaron a implementar prácticas de Gestión del Conocimiento (KM) para obtener ventajas competitivas. Ante esto, esta investigación tuvo como objetivo diagnosticar el nivel de implementación y el alcance de las prácticas de KM de Recursos Humanos en una empresa del sector de la salud que realiza exámenes de diagnóstico por imágenes en la ciudad de Maringá (PR), Brasil. Metodológicamente, la investigación se caracteriza como un estudio de caso, con enfoques cuantitativos y cualitativos. Para la recolección de datos, se aplicó un cuestionario desarrollado por el Instituto de Investigación Económica Aplicada (IPEA) y también se realizó un análisis documental. Como resultado, se observó que el nivel efectivo de implementación y el nivel de amplitud del alcance de las prácticas de KM de Recursos Humanos fueron altos y que solo la práctica de Educación Corporativa se está utilizando por debajo de su potencial. Con esto, se sugirieron algunas acciones para consolidar las prácticas estudiadas.Na ‘Era da informação’, as organizações passaram a implementar práticas de Gestão do Conhecimento (GC) para obterem vantagens competitivas. Diante disso, esta pesquisa objetivou diagnosticar o nível de implantação e de alcance das práticas de GC de Recursos Humanos em uma empresa do ramo de saúde que realiza exames de diagnóstico por imagem na cidade de Maringá (PR), Brasil. Metodologicamente, a pesquisa se caracteriza como um estudo de caso, com abordagens quantitativa e qualitativa. Para a coleta de dados foi aplicado um questionário desenvolvido pelo Instituto de Pesquisa Econômica Aplicada (IPEA) e foi também realizada uma análise documental. Como resultado, observou-se que o nível efetivo de implantação e o nível de amplitude do alcance das práticas de GC de Recursos Humanos foram altos e que apenas a prática Educação Corporativa está sendo utilizada abaixo de suas potencialidades. Com isto, algumas ações foram sugeridas a fim de consolidar as práticas estudadas.Research, Society and Development2021-08-14info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/1858710.33448/rsd-v10i10.18587Research, Society and Development; Vol. 10 No. 10; e385101018587Research, Society and Development; Vol. 10 Núm. 10; e385101018587Research, Society and Development; v. 10 n. 10; e3851010185872525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/18587/16943Copyright (c) 2021 Lidiana Antonioli Dal Bem Pires; Arthur Gualberto Bacelar da Cruz Urpia; Ely Mitie Massudahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessPires, Lidiana Antonioli Dal Bem Urpia, Arthur Gualberto Bacelar da CruzMassuda, Ely Mitie 2021-10-02T21:49:16Zoai:ojs.pkp.sfu.ca:article/18587Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:38:41.659188Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Analysis of human resource knowledge management practices in an image clinic
Análisis de las prácticas de gestión del conocimiento de recursos humanos en una clínica de imágenes
Análise das práticas de gestão do conhecimento de recursos humanos em uma clínica de imagem
title Analysis of human resource knowledge management practices in an image clinic
spellingShingle Analysis of human resource knowledge management practices in an image clinic
Pires, Lidiana Antonioli Dal Bem
Salud
Gestión del conocimiento
Prácticas de gestión del conocimiento.
Health
Knowledge management
Practices of knowledge management.
Saúde
Gestão do Conhecimento
Práticas de gestão do conhecimento.
title_short Analysis of human resource knowledge management practices in an image clinic
title_full Analysis of human resource knowledge management practices in an image clinic
title_fullStr Analysis of human resource knowledge management practices in an image clinic
title_full_unstemmed Analysis of human resource knowledge management practices in an image clinic
title_sort Analysis of human resource knowledge management practices in an image clinic
author Pires, Lidiana Antonioli Dal Bem
author_facet Pires, Lidiana Antonioli Dal Bem
Urpia, Arthur Gualberto Bacelar da Cruz
Massuda, Ely Mitie
author_role author
author2 Urpia, Arthur Gualberto Bacelar da Cruz
Massuda, Ely Mitie
author2_role author
author
dc.contributor.author.fl_str_mv Pires, Lidiana Antonioli Dal Bem
Urpia, Arthur Gualberto Bacelar da Cruz
Massuda, Ely Mitie
dc.subject.por.fl_str_mv Salud
Gestión del conocimiento
Prácticas de gestión del conocimiento.
Health
Knowledge management
Practices of knowledge management.
Saúde
Gestão do Conhecimento
Práticas de gestão do conhecimento.
topic Salud
Gestión del conocimiento
Prácticas de gestión del conocimiento.
Health
Knowledge management
Practices of knowledge management.
Saúde
Gestão do Conhecimento
Práticas de gestão do conhecimento.
description In the 'Information Age', organizations began to implement knowledge management (KM) practices to gain competitive advantage. Therefore, this research aimed to diagnose the level of implantation and reach of the GC practices of Human Resources in a health care company that performs diagnostic imaging tests in the city of Maringá (PR), Brazil. Methodologically, the research is characterized as a case study, with quantitative and qualitative approaches. For data collection, a questionnaire developed by the Institute of Applied Economic Research (IPEA) was applied and a documentary analysis was also performed. As a result, it was observed that the effective level of implementation and the breadth of reach of the KM practices of human resources were high and that only Corporate Education practice is being used below its potential. With this, some actions were suggested in order to consolidate the practices studied.
publishDate 2021
dc.date.none.fl_str_mv 2021-08-14
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/18587
10.33448/rsd-v10i10.18587
url https://rsdjournal.org/index.php/rsd/article/view/18587
identifier_str_mv 10.33448/rsd-v10i10.18587
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/18587/16943
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 10 No. 10; e385101018587
Research, Society and Development; Vol. 10 Núm. 10; e385101018587
Research, Society and Development; v. 10 n. 10; e385101018587
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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