Temporary work with an alternative in the provision of services

Detalhes bibliográficos
Autor(a) principal: Guimaraes Junior, José Carlos
Data de Publicação: 2022
Outros Autores: Marinho , Paulo Roberto Ribeiro, Nascimento , Thiago Gomes, Alencar, Katia Regina Araujo de, Silva, Maycon Pereira
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/26361
Resumo: Organizational management is a tool that must assess and recognize the evolution of company management in all sectors; thus, the various practices published in people management programs offer examples of innovation and creativity in carrying out production processes that deserve and need to be disseminated to be used as management models in other organizations. This article aims to identify and analyze the importance of temporary work for organizations, offering subsidies, characterizing the advantages and disadvantages, thus promoting a suggestion for the implementation of this Human Resources management system aimed at improving the provision of services and the realization of organizational objectives. This is an exploratory and descriptive study, supported by bibliographic research. A questionnaire was also applied in two public companies. The results showed that in the human resources practices of the organizations surveyed, practices aimed at planning, encouraging employees' creativity and evaluating the organizational climate were identified. The study concludes that the outsourcing of labor in services is an alternative endorsed by the relevant legislation, which, between advantages and disadvantages, has its practice linked to cost reduction and greater flexibility in the operation of the services provided to the customer.
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spelling Temporary work with an alternative in the provision of servicesTrabajo temporal con alternativa en la prestación de serviciosTrabalho temporário com uma alternativa na prestação de serviçosAdministração de serviçosMão de obra temporáriaGestão de pessoas.Administración de serviciosEmpleo temporalGestión de personas.Service administrationTemporary employmentPeople management.Organizational management is a tool that must assess and recognize the evolution of company management in all sectors; thus, the various practices published in people management programs offer examples of innovation and creativity in carrying out production processes that deserve and need to be disseminated to be used as management models in other organizations. This article aims to identify and analyze the importance of temporary work for organizations, offering subsidies, characterizing the advantages and disadvantages, thus promoting a suggestion for the implementation of this Human Resources management system aimed at improving the provision of services and the realization of organizational objectives. This is an exploratory and descriptive study, supported by bibliographic research. A questionnaire was also applied in two public companies. The results showed that in the human resources practices of the organizations surveyed, practices aimed at planning, encouraging employees' creativity and evaluating the organizational climate were identified. The study concludes that the outsourcing of labor in services is an alternative endorsed by the relevant legislation, which, between advantages and disadvantages, has its practice linked to cost reduction and greater flexibility in the operation of the services provided to the customer.La gestión organizacional es una herramienta que debe evaluar y reconocer la evolución de la gestión empresarial en todos los sectores; así, las diversas prácticas publicadas en los programas de gestión de personas ofrecen ejemplos de innovación y creatividad en la realización de procesos productivos que merecen y necesitan ser difundidos para ser utilizados como modelos de gestión en otras organizaciones. Este artículo tiene como objetivo identificar y analizar la importancia del trabajo temporal para las organizaciones, ofreciendo subsidios, caracterizando las ventajas y desventajas, promoviendo así una sugerencia para la implementación de este sistema de gestión de Recursos Humanos dirigido a mejorar la prestación de servicios y la realización de los objetivos organizacionales. Se trata de un estudio exploratorio y descriptivo, apoyado en investigación bibliográfica. También se aplicó un cuestionario en dos empresas públicas. Los resultados mostraron que en las prácticas de recursos humanos de las organizaciones encuestadas, se identificaron prácticas dirigidas a la planificación, el fomento de la creatividad de los empleados y la evaluación del clima organizacional. El estudio concluye que la tercerización de mano de obra en los servicios es una alternativa avalada por la legislación pertinente, que, entre ventajas y desventajas, tiene su práctica ligada a la reducción de costos y mayor flexibilidad en la operación de los servicios prestados al cliente.A gestão organizacional é uma ferramenta que deve avaliar e reconhecer a evolução da gestão das empresas em todos os setores; assim, as diversas práticas publicadas nos programas de gestão de pessoas oferecem exemplos de inovação e criatividade na realização dos processos produtivos que merecem e precisam ser disseminadas para serem utilizadas como modelos de gestão em outras organizações. Este artigo tem como objetivo a identificação e análise da importância do trabalho temporário para as organizações, oferecendo subsídios, caracterizando as vantagens e desvantagens promovendo assim uma sugestão para a implantação desse sistema de gestão de Recursos Humanos visando a melhoria da prestação dos serviços e na concretização dos objetivos organizacionais. Trata-se de um estudo exploratório e descritivo, com apoio de pesquisa bibliográfica. Também ocorreu a aplicação de questionário em duas empresas públicas. Os resultados apontaram que nas práticas de recursos humanos das organizações pesquisadas foram identificadas práticas voltadas ao planejamento, estímulo a criatividade dos funcionários e avaliação do clima organizacional. O estudo conclui que a terceirização de mão de obra em serviços é uma alternativa referendada por meio da legislação pertinente, a qual entre vantagens e desvantagens possui sua prática vinculada a redução de custos e maior flexibilidade na operacionalização dos serviços prestados ao cliente.Research, Society and Development2022-02-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/2636110.33448/rsd-v11i3.26361Research, Society and Development; Vol. 11 No. 3; e5811326361Research, Society and Development; Vol. 11 Núm. 3; e5811326361Research, Society and Development; v. 11 n. 3; e58113263612525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/26361/23000Copyright (c) 2022 José Carlos Guimaraes Junior; Paulo Roberto Ribeiro Marinho ; Thiago Gomes Nascimento ; Katia Regina Araujo de Alencar; Maycon Pereira Silvahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessGuimaraes Junior, José Carlos Marinho , Paulo Roberto Ribeiro Nascimento , Thiago Gomes Alencar, Katia Regina Araujo de Silva, Maycon Pereira 2022-03-09T13:44:38Zoai:ojs.pkp.sfu.ca:article/26361Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:44:25.953266Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Temporary work with an alternative in the provision of services
Trabajo temporal con alternativa en la prestación de servicios
Trabalho temporário com uma alternativa na prestação de serviços
title Temporary work with an alternative in the provision of services
spellingShingle Temporary work with an alternative in the provision of services
Guimaraes Junior, José Carlos
Administração de serviços
Mão de obra temporária
Gestão de pessoas.
Administración de servicios
Empleo temporal
Gestión de personas.
Service administration
Temporary employment
People management.
title_short Temporary work with an alternative in the provision of services
title_full Temporary work with an alternative in the provision of services
title_fullStr Temporary work with an alternative in the provision of services
title_full_unstemmed Temporary work with an alternative in the provision of services
title_sort Temporary work with an alternative in the provision of services
author Guimaraes Junior, José Carlos
author_facet Guimaraes Junior, José Carlos
Marinho , Paulo Roberto Ribeiro
Nascimento , Thiago Gomes
Alencar, Katia Regina Araujo de
Silva, Maycon Pereira
author_role author
author2 Marinho , Paulo Roberto Ribeiro
Nascimento , Thiago Gomes
Alencar, Katia Regina Araujo de
Silva, Maycon Pereira
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Guimaraes Junior, José Carlos
Marinho , Paulo Roberto Ribeiro
Nascimento , Thiago Gomes
Alencar, Katia Regina Araujo de
Silva, Maycon Pereira
dc.subject.por.fl_str_mv Administração de serviços
Mão de obra temporária
Gestão de pessoas.
Administración de servicios
Empleo temporal
Gestión de personas.
Service administration
Temporary employment
People management.
topic Administração de serviços
Mão de obra temporária
Gestão de pessoas.
Administración de servicios
Empleo temporal
Gestión de personas.
Service administration
Temporary employment
People management.
description Organizational management is a tool that must assess and recognize the evolution of company management in all sectors; thus, the various practices published in people management programs offer examples of innovation and creativity in carrying out production processes that deserve and need to be disseminated to be used as management models in other organizations. This article aims to identify and analyze the importance of temporary work for organizations, offering subsidies, characterizing the advantages and disadvantages, thus promoting a suggestion for the implementation of this Human Resources management system aimed at improving the provision of services and the realization of organizational objectives. This is an exploratory and descriptive study, supported by bibliographic research. A questionnaire was also applied in two public companies. The results showed that in the human resources practices of the organizations surveyed, practices aimed at planning, encouraging employees' creativity and evaluating the organizational climate were identified. The study concludes that the outsourcing of labor in services is an alternative endorsed by the relevant legislation, which, between advantages and disadvantages, has its practice linked to cost reduction and greater flexibility in the operation of the services provided to the customer.
publishDate 2022
dc.date.none.fl_str_mv 2022-02-12
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/26361
10.33448/rsd-v11i3.26361
url https://rsdjournal.org/index.php/rsd/article/view/26361
identifier_str_mv 10.33448/rsd-v11i3.26361
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/26361/23000
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 11 No. 3; e5811326361
Research, Society and Development; Vol. 11 Núm. 3; e5811326361
Research, Society and Development; v. 11 n. 3; e5811326361
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
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instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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